Property Amenities

Property services

  • Laundry facilities
  • Express check-in
  • Elevator/lift
  • 24-hour front desk
  • Conference space
  • Express check-out
  • Tours/ticket assistance
  • Dry cleaning/laundry services
  • Smoke-free property
  • Safe-deposit box at front desk
  • Luggage storage
  • ATM/banking
  • Gift shops or newsstand
  • Television in common areas

Food and drink

  • Bar/lounge
  • Breakfast available (surcharge)


  • Fitness facilities
  • Billiards or pool table

Business services

  • Business center


  • Valet parking (surcharge)
  • Parking onsite

In-Room Amenities

Food and drink

  • Refrigerator
  • Coffeemaker


  • Daily housekeeping

Bedding and linens

  • Hypo-allergenic bedding available
  • Linens provided


  • Towels provided
  • Free toiletries
  • Hair dryer


  • Private bathroom
  • Private bathroom (not in room)
  • Iron/ironing board
  • In-room safe
  • In-room safe (laptop compatible)
  • Blackout drapes/curtains
  • Desk
  • Shower only
  • Wheelchair accessible

Media and electronics

  • Cable TV service
  • Flat-panel TV
  • Premium TV channels
  • HDTV
  • Free WiFi
  • Pay movies


Aloft Charlotte City Center

827 Reviews #111 of 214 hotels in Charlotte

TripAdvisor Traveler Rating

  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
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Recent Reviews

Andrew L wrote a review on August 27, 2023
Trip Type: Business


I stayed here for a business meeting and boy was it a mistake. Pay the extra money and walk a couple extra blocks to stay at the Charlotte Marriott City Center instead. This hotel is far below...
878emilyr wrote a review on April 18, 2023
Trip Type: Business

Not very good

I expected more from a hotel that belongs to the Marriott group. When we arrived, the bathroom door didn't work, and neither did the safes. I had to beg them to clean the room, it's the only hotel...
P2680ZVmariel wrote a review on April 11, 2023 Miami Beach, Florida
Trip Type: Couples

A disappointing experience

We were disappointed by the room, the design of the bathroom is not good, no hand shower , only a headshower situated poorly. Front desk staff is very nice and helpful,but we were surprised when we...


Deposit & Cancellation Policies

Deposit and cancellation policies vary by room type and/or rate selected. Please see policy information on the checkout page.