Property Amenities

Property services

  • Express check-in
  • Coffee/tea in common areas
  • Elevator/lift
  • 24-hour front desk
  • Conference space
  • Express check-out
  • Dry cleaning/laundry services
  • Smoke-free property
  • Safe-deposit box at front desk
  • Luggage storage
  • Concierge services
  • Laundry facility - coin operated
  • Free newspapers in lobby

Food and drink

  • Coffee/tea in common areas
  • Free breakfast

Activities

  • Fitness facilities
  • Fitness facilities (surcharge)
  • Outdoor pool
  • Outdoor pool (surcharge)
  • Outdoor seasonal pool

Business services

  • Meeting rooms
  • 24-hour business center

Parking

  • Free self parking

Internet access in public areas

  • Free WiFi
  • Free WiFi (limited) device count
  • Free WiFi (limited) duration
  • Free WiFi (limited) time

In-Room Amenities

Services

  • Daily housekeeping

Bedding and linens

  • Hypo-allergenic bedding available
  • Linens provided

Media and electronics

  • Phone
  • Free local calls
  • Television
  • Television (surcharge)
  • Cable TV service
  • Pay movies

Bathroom

  • Towels provided
  • Free toiletries
  • Hair dryer

Features

  • Private bathroom
  • Private bathroom (not in room)
  • Hair dryer (on request)
  • Iron/ironing board
  • Iron/ironing board (on request)
  • Bathtub or shower
  • Blackout drapes/curtains
  • Desk
  • In-room climate control (heating)
  • Wheelchair accessible

Reviews

Hampton Inn by Hilton Charlotte/Matthews

695 Reviews #4 of 14 hotels in Matthews

TripAdvisor Traveler Rating

  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
  • Excellent
    334
  • Very Good
    154
  • Average
    89
  • Poor
    63
  • Terrible
    55

Recent Reviews

maurice h wrote a review on September 28, 2024
Trip Type:

False advertisement

It was a late check in and walked into an awful smell in a dark lobby area. We walked in to the room with a pealing ceiling which was falling on the floor and actually hit me on my shoulder. Noticed...
whyyat1 wrote a review on September 17, 2024 for now, in Saudi Arabia
Trip Type:

Stay away!

Note: I sent this to Hilton Hotels and they never responded. We had been going to this hotel for probably 20 years and stayed there at least 25 times over the years: Final review for this place...
NCTravels919 wrote a review on August 29, 2024 Raleigh, North Carolina
Trip Type:

Avoid!

This is an old, run-down property badly in need of maintenance. My first room had a toilet that wouldn't stop running. I lifted the tank lid and the supply hose popped off and sprayed water...

Policies

Deposit & Cancellation Policies

Deposit and cancellation policies vary by room type and/or rate selected. Please see policy information on the checkout page.