Property Amenities

Property services

  • Laundry facility - coin operated
  • Express check-in
  • Elevator/lift
  • 24-hour front desk
  • Express check-out
  • Dry cleaning/laundry services
  • Luggage storage
  • Coffee/tea in common areas
  • Smoke-free property
  • Safe-deposit box at front desk
  • Television in common areas

Food and drink

  • Picnic area
  • Bar/lounge
  • Restaurant
  • Snack bar/deli
  • Coffee/tea in common areas
  • Breakfast available (surcharge)
  • Vending machines

Activities

  • Fitness facilities
  • Outdoor seasonal pool
  • Spa tub

Parking

  • Free self parking

Business services

  • 24-hour business center

Internet access in public areas

  • Free WiFi

In-Room Amenities

Services

  • Daily housekeeping

Bedding and linens

  • Hypo-allergenic bedding available
  • Linens provided
  • Premium bedding

Features

  • Shower/tub combination
  • Private bathroom
  • Hair dryer (on request)
  • Iron/ironing board
  • In-room safe
  • Blackout drapes/curtains
  • Desk

Bathroom

  • Shower/tub combination
  • Towels provided
  • Free toiletries
  • Hair dryer

Media and electronics

  • Phone
  • Television
  • Cable TV service
  • Premium TV channels
  • HDTV

Food and drink

  • Microwave
  • Mini-fridge
  • Coffeemaker

Reviews

Courtyard by Marriott Charlotte/Matthews

274 Reviews #5 of 14 hotels in Matthews

TripAdvisor Traveler Rating

  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
  • Excellent
    111
  • Very Good
    73
  • Average
    41
  • Poor
    26
  • Terrible
    23

Recent Reviews

Mandy T wrote a review on June 27, 2025
Trip Type:

The worst hotel experience ever!

Worst experience I’ve ever had traveling. The furniture was disgusting and had stains, the carpet was filthy and pieced together in the hallways. We had zero room service, no fresh towels or trash...
Adventure61058053875 wrote a review on February 25, 2025
Trip Type:

Great place

Great service and staff. Very clean rooms at a great price. Will def go back on my next stay to the Matthews area. Pro tip. Check out the bistro. Good food and great drinks. The food quality was...
Jennifer S wrote a review on January 06, 2025
Trip Type: Solo travel

Marriott treat their customers HORRIBLY

On December 15, 2024, Marriott located in Charlotte Matthews let a man make a reservation using my points and stay in a hotel room as pretending to be me as fraud. On I12/17/24 i found out what was...

Policies

Deposit & Cancellation Policies

Deposit and cancellation policies vary by room type and/or rate selected. Please see policy information on the checkout page.