Property Amenities

Property services

  • Express check-in
  • Elevator/lift
  • 24-hour front desk
  • Conference space
  • Grocery/convenience store
  • Express check-out
  • Tours/ticket assistance
  • Dry cleaning/laundry services
  • Smoke-free property
  • Luggage storage
  • Concierge services
  • Free newspapers in lobby

Food and drink

  • Bar/lounge
  • Free breakfast
  • Restaurant


  • Fitness facilities
  • Fitness facilities (surcharge)
  • Outdoor pool
  • Outdoor pool (surcharge)
  • 24-hour fitness facilities

Business services

  • Meeting rooms
  • 24-hour business center


  • Valet parking (surcharge)

In-Room Amenities


  • Air conditioning
  • Private bathroom
  • Private bathroom (not in room)
  • Hair dryer (on request)
  • Iron/ironing board
  • Iron/ironing board (on request)
  • In-room safe
  • In-room safe (laptop compatible)
  • In-room safe (surcharge)
  • Blackout drapes/curtains
  • Desk

Food and drink

  • Refrigerator


  • Daily housekeeping

Media and electronics

  • Phone
  • Free local calls
  • Netflix available
  • Television
  • Television (surcharge)
  • Satellite TV service
  • Flat-panel TV
  • Premium TV channels
  • Free WiFi
  • Free WiFi (limited) device count
  • Free WiFi (limited) duration
  • Free WiFi (limited) time
  • MP3 docking station


  • Towels provided
  • Hair dryer
  • Designer toiletries

Bedding and linens

  • Linens provided
  • Sofa bed
  • Sofa bed size


Hyatt Place Charlotte Downtown

1,468 Reviews #44 of 213 hotels in Charlotte

TripAdvisor Traveler Rating

  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
  • Excellent
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  • 2022 Travelers Choice

Recent Reviews

nietras wrote a review on March 20, 2023 Knightdale, North Carolina
Trip Type:

Hyatt Place Downtown weekend get away

The hotel had a really clean smell, the Eatery accommodating to non pork eaters. The Staff was very friendly. Also you can just go to floor 21 for a great dinner, music and drinks. I will definitely...
Brian J wrote a review on March 15, 2023
Trip Type:

The absolute best of a bad situation

Our group missed a connection flight and were given this hotel by the airline and I could not thank American Airlines enough. This hotel and staff were amazing. You can imagine how mad our group was...
WTPUCKETT wrote a review on March 13, 2023 Swannanoa, North Carolina
Trip Type: Family


I called Thursday to get a reservation for the weekend, Thursday, Friday and Saturday nights. I asked if there was an indoor pool, because I was looking at a picture of one online, just to make sure...


Deposit & Cancellation Policies

Deposit and cancellation policies vary by room type and/or rate selected. Please see policy information on the checkout page.