I had goofed on the date when making this reservation. Cordia was especially pleasant and helpful in resolving for me during check in. This Hampton is above bar vs most of the others nowadays. Very nice and clean. Definitely recommend.

My mother, sister, and I came to Charlotte for a church conference. This was our first time visiting the Charlotte area. Our stay at Hampton Inn & Suites Ballentine was made truly memorable because of the impeccable services we received. The hotel was clean, which made it easy for us to relax and get the rest we needed after long days at the conference. We especially want to recognize Ms. Margaret, who takes care of the breakfast. She was warm, friendly, and extremely personable. She was easy to talk to and made our entire party feel welcome and at home. Her kindness and hospitality made us feel like family. Additionally, we want to commend Mr. James at the front desk. He was absolutely outstanding from the moment we arrived. He made check in quick and easy, checked on us throughout our stay to make sure we had everything we needed, and even provided dinner recommendations. I truly cannot imagine this hotel running as efficient without these two exceptional employees as they went above and beyond to make our stay comfortable and enjoyable. If you are visiting the Charlotte area, I highly recommend this hotel for both its accommodations and its incredible staff.

As a frequent guest, I am always impressed by the beautifully renovated Hampton Inn & Suites Charlotte/Ballantyne. The modern, clean rooms and prime location make it my top choice. I have to highlight three incredible staff members who always go above and beyond. Jose- Always greeting me with a smile; your hospitality is unmatched. Martha - thank you for the tasty breakfast and keeping the dining area spotless. Also, Kwadwo, whom I met today. Another great addition to the front Looking forward to my next visit!

Stayed 4 nights for work. Amenities were great. Nice quiet rooms. Cordia was fantastic and made sure I had everything I needed.

Excellent choice! Why can't all my travel hotels be this clean and well-appointed? And breakfast was very good, too. Bacon, home fries, egg white omelets and more.

We stayed here for the Pop Warner football tournament and it was a great location. Rooms were nice and clean. Also there was a lot to do in close proximity. Will stay again.

Stayed at the Hampton Inn Ballantyne Tuesday (10/28 )and had a great experience. The manager, Katherine handled an issue with the greatest of ease and is a wonderful property manager... Thank You! Also, I usually don't participate in hotel free breakfast due to quality, variety and cleanliness - but Martha has the breakfast program rocking! Variety was great, quality and freshness of the breakfast options was wonderful and it was sooo clean. She was welcoming to the patrons and got everyone's day off to a great start. Thanks to all the staff!

Trash. Management and whoever Jose Morales is (if that’s his actual name, hesitated to provide it to me) are terrible at what they do. Traveled 5hrs to stay one night for a festival close by and forgot a bag in the room. Unfortunately it had our registered firearm in it. Staff called us almost 4hrs after checkout, she was very professional and nice, to alert us and to let us know they couldn’t ship it. We have young children at home that were with sitters for this trip and turning around would’ve put us getting home after 1am on a school day. So I asked her if we would be able to come back that weekend to grab it being that we lived so far away. She said no problem! “I’ll put it in the managers office with a note stating that.”Fast forward to Saturday, we’ve bought a hotel room for the night and lugged our kids back to NC. Called to let them know we were about an hr away and Jose is less than helpful or empathetic. He says “I don’t have access to lost and found” so I repeated that Kori (the nice woman who called us on Sunday) said she was leaving it in the managers office. He responded “well you can come by Monday morning when the manager is back”. I explained that we didn’t make this trip for nothing when they knew we were coming back this weekend to get it. He called the manager who then said they’d turned it over to CMPD. No one called us to let us know of this and now we can’t get in contact with CMPD until Monday. We’ve wasted money, time, our weekend for nothing. I asked Jose to have the manager contact me and he said “they’re not gonna do that”. Zero empathy, no compassion for our situation. It almost sounded like he was smiling, he clearly didn’t care. So here’s the review I promised I’d leave, to which he responded “ok :)”. I hope y’all take notes on Kori’s professionalism and empathy, this world needs more people like her.

My family just got back from staying at this hotel for the past weekend while visiting Carowinds and Camp Snoopy for a long weekend. We love staying at this hotel and stay here whenever we visit Charlotte. The rooms are clean, the location is close to where I want to go, and the service is always excellent. Mr. Jose at the front desk treats us like family and always makes us feel welcome at this hotel. My two boys always tell me that they want to go to Mr. Jose's hotel whenever they have a teacher workday or break from school. So, we always choose this hotel whenever we plan a trip to Charlotte.

Stayed here one night during a soccer tournament. The staff is extremely friendly and helpful. The hotel is located close to everything you might need. All areas of the building were very clean. I’d stay here again.