This review will be more about the kindness from staff. Super sweet girl (Sheika) at the front desk. You know, kindness and a genuine smile go a long way. She made our day brighter. Thank you!??

I want to start by saying the evening staff at hotel for checking in at 3 o'clock was awesome and very professional and helpful. The rooms were very clean. The only negative was the beds were a little hard. Breakfast was very good, with a lot of options, and the staff were very professional. The area where we stayed excellent for business or family travel. We felt very safe at the hotel and in the surrounding area. We stayed here on our way to Myrtle Beach as a stopover during our long trip. There are numerous shopping and restaurants options in the area.

I had a great stay at this Hilton in Ballantyne on June 27, 2026. The hotel was clean, well maintained, and conveniently located. The staff on shift from 8pm to 12pm the next day were kind, helpful, and professional, making the experience even better. Thank you for a wonderful stay. I look forward to returning and would highly recommend this hotel to anyone seeking a comfortable, welcoming, and reliable place to stay.

Excellent Stay! Spotless, Well-Maintained, and Top-Notch Service Rating: ????? (5/5) I recently stayed at this Hampton Inn, and I cannot say enough good things about my experience. From the moment I walked through the doors, it was clear that this property is managed with an incredible attention to detail. Here are a few highlights from my stay: Spotless Cleanliness: The entire hotel was super clean. My room was absolutely immaculate, from the crisp linens to the pristine bathroom. It’s rare to find a hotel that feels this fresh and well-kept. Property Condition: The facilities are very well-maintained. Everything from the lobby decor to the elevators and fitness areas felt updated, functional, and deeply cared for. Amazing Service: The staff truly went above and beyond. Every team member I encountered was incredibly welcoming, professional, and genuinely eager to help. Excellent customer service makes such a huge difference, and the team here nails it. If you are looking for a comfortable, reliable, and genuinely pleasant place to stay, look no further. I will definitely be staying here again on my next trip!

I would like to recognize Cordia at the front desk. She is lovely to interact with at the hotel. I loved her politeness and smile. She is an asset to your team. She assisted me with a request with pleasure. Thank you for making my stay at your hotel fantastic. Blessings, Penny Whittaker My stay was May 14, 2026 Conf # 94956111

I had goofed on the date when making this reservation. Cordia was especially pleasant and helpful in resolving for me during check in. This Hampton is above bar vs most of the others nowadays. Very nice and clean. Definitely recommend.

My mother, sister, and I came to Charlotte for a church conference. This was our first time visiting the Charlotte area. Our stay at Hampton Inn & Suites Ballentine was made truly memorable because of the impeccable services we received. The hotel was clean, which made it easy for us to relax and get the rest we needed after long days at the conference. We especially want to recognize Ms. Margaret, who takes care of the breakfast. She was warm, friendly, and extremely personable. She was easy to talk to and made our entire party feel welcome and at home. Her kindness and hospitality made us feel like family. Additionally, we want to commend Mr. James at the front desk. He was absolutely outstanding from the moment we arrived. He made check in quick and easy, checked on us throughout our stay to make sure we had everything we needed, and even provided dinner recommendations. I truly cannot imagine this hotel running as efficient without these two exceptional employees as they went above and beyond to make our stay comfortable and enjoyable. If you are visiting the Charlotte area, I highly recommend this hotel for both its accommodations and its incredible staff.

This location was just renovated. It’s beautifully located in the heart of the newly expanded Ballantyne area. Ample parking, fitness center and breakfast all Hampton Inn standards. One huge issue is during a 4 night stay they never came in my room to make my bed. One night they sent a note to all guest about the staff shortage and ok, I get it, but the rest of the stay is what concerns me. I called the front desk and spoke to Jose and he said maybe I had the DND on my door… which I didn’t. We left the room each morning by 8:00am. One morning I passed housekeeping in the hallway and said good morning!! They worked, just worked on select rooms?? Not sure what that was about. This location clearly needs HQ to pay them a visit.

As a frequent guest, I am always impressed by the beautifully renovated Hampton Inn & Suites Charlotte/Ballantyne. The modern, clean rooms and prime location make it my top choice. I have to highlight three incredible staff members who always go above and beyond. Jose- Always greeting me with a smile; your hospitality is unmatched. Martha - thank you for the tasty breakfast and keeping the dining area spotless. Also, Kwadwo, whom I met today. Another great addition to the front Looking forward to my next visit!

Stayed 4 nights for work. Amenities were great. Nice quiet rooms. Cordia was fantastic and made sure I had everything I needed.