Property Amenities

Food and drink

  • Coffee/tea in common areas
  • Free breakfast

Property services

  • Coffee/tea in common areas
  • Elevator/lift
  • 24-hour front desk
  • Smoke-free property
  • Safe-deposit box at front desk
  • Laundry facilities
  • Multilingual staff
  • Free newspapers in lobby

Parking

  • Free self parking
  • Free long-term parking
  • Free RV, bus, truck parking

Business services

  • Computer station
  • 24-hour business center

Activities

  • Outdoor seasonal pool
  • 24-hour fitness facilities

In-Room Amenities

Services

  • Daily housekeeping

Features

  • Shower/tub combination
  • Hair dryer (on request)
  • Iron/ironing board
  • Iron/ironing board (on request)
  • Blackout drapes/curtains
  • Partially open bathroom
  • Desk
  • Wheelchair accessible
  • Balcony
  • Balcony or patio
  • Separate sitting area

Bathroom

  • Shower/tub combination
  • Towels provided
  • Free toiletries
  • Hair dryer

Media and electronics

  • Free local calls
  • Digital TV service
  • Flat-panel TV
  • Premium TV channels
  • Free WiFi
  • Free WiFi (limited) device count
  • Free WiFi (limited) duration
  • Free WiFi (limited) time

Bedding and linens

  • Rollaway/extra beds (surcharge)

Reviews

Quality Inn & Suites Matthews - Charlotte

414 Reviews #5 of 13 hotels in Matthews

TripAdvisor Traveler Rating

  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
  • Excellent
    188
  • Very Good
    98
  • Average
    49
  • Poor
    36
  • Terrible
    43

Recent Reviews

Leanne K wrote a review on April 28, 2024
Trip Type:

Lovely stay!

Everything is new and all the staff are so nice. Lovely stay! Clean sheets and nice furniture. View from balcony is private. Breakfast was nice, not the best option if you are gluten free, but...
Carlos P wrote a review on April 25, 2024
Trip Type:

Amazing place

Great Stay! Maria was so helpful. Definitely coming back. The room and cleanliness of the place is amazing. I will definitely stay here again.
Windy H wrote a review on March 24, 2024
Trip Type:

Won’t stay again

The PM office staff were very nice. But the room we went in the sheets were obviously NOT changed. There was hair and other stuff on the sheets. The fridge didn’t work. We got moved to another room...

Policies

Deposit & Cancellation Policies

Deposit and cancellation policies vary by room type and/or rate selected. Please see policy information on the checkout page.