Property Amenities

Property services

  • Elevator/lift
  • 24-hour front desk
  • Conference space
  • Dry cleaning/laundry services
  • Pool sun loungers
  • Smoke-free property
  • Safe-deposit box at front desk
  • Luggage storage
  • Laundry facility - coin operated
  • Free newspapers in lobby

Activities

  • Indoor pool
  • Indoor pool (surcharge)
  • 24-hour fitness facilities

Food and drink

  • Free breakfast

Parking

  • Free self parking

Business services

  • 24-hour business center
  • One meeting room

Internet access in public areas

  • Free WiFi
  • Free WiFi (limited) device count
  • Free WiFi (limited) duration
  • Free WiFi (limited) time

In-Room Amenities

Food and drink

  • Refrigerator
  • Microwave

Services

  • Daily housekeeping

Features

  • Shower/tub combination
  • Private bathroom
  • Private bathroom (not in room)
  • Hair dryer (on request)
  • Iron/ironing board
  • Iron/ironing board (on request)
  • In-room safe
  • In-room safe (laptop compatible)
  • In-room safe (surcharge)
  • Blackout drapes/curtains
  • Desk
  • Roll-in shower
  • Bathtub only

Bathroom

  • Shower/tub combination
  • Towels provided
  • Hair dryer

Media and electronics

  • Phone
  • Free local calls
  • Television
  • Television (surcharge)
  • Cable TV service
  • Flat-panel TV
  • Premium TV channels

Reviews

Holiday Inn Express & Suites Charlotte Southeast - Matthews, an IHG Hotel

295 Reviews #3 of 14 hotels in Matthews

TripAdvisor Traveler Rating

  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
  • Excellent
    182
  • Very Good
    67
  • Average
    20
  • Poor
    13
  • Terrible
    13

Recent Reviews

Razan F wrote a review on July 04, 2024
Trip Type: Family

Lack of empathy

I flew to Charlotte for a funeral that started at 1 pm. I arrived at the hotel at 11:00 am and asked if there was a possibility I could check in early to get ready for the funeral that started at 1...
Kristen C wrote a review on June 02, 2024
Trip Type:

A great stay!

It was very clean and comfortable. Nice modern accomadations. The breakfast was delicious. For someone who is allergic to egg yolks, I appreciated that there was an egg white veggie omelet option...
517jennyg wrote a review on June 01, 2024 Washington DC, District of Columbia
Trip Type: Family

Great room, not so great breakfast.

Great space. Great check in experience. Beds comfortable. Like the room layout. Clean and comfortable. Easy parking. But I really think your breakfasts need to be improved. Just can’t eat...

Policies

Deposit & Cancellation Policies

Deposit and cancellation policies vary by room type and/or rate selected. Please see policy information on the checkout page.