Property Amenities


  • Fitness facilities
  • Spa tub
  • Spa treatment room(s)

Business services

  • Business center

Food and drink

  • Breakfast available (surcharge)


  • Parking onsite

Property services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Elevator/lift
  • Express check-out
  • Gift shops or newsstand
  • Pets not allowed
  • Safe-deposit box at front desk
  • Smoke-free property

In-Room Amenities

Media and electronics

  • WiFi (surcharge)
  • Cable TV service
  • Flat-panel TV
  • Free local calls
  • Phone
  • Premium TV channels


  • Hair dryer
  • Towels provided

Bedding and linens

  • Linens provided


  • Access via exterior corridors
  • Blackout drapes/curtains
  • Desk
  • Hair dryer (on request)
  • In-room safe
  • In-room safe (laptop compatible)
  • In-room safe (surcharge)
  • Iron/ironing board
  • Iron/ironing board (on request)
  • Private bathroom
  • Private bathroom (not in room)
  • Rainfall showerhead
  • Shower only
  • Spa services on site


  • Daily housekeeping


AC Hotel Charlotte Ballantyne

23 Reviews #149 of 215 hotels in Charlotte

TripAdvisor Traveler Rating

  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
  • Excellent
  • Very Good
  • Average
  • Poor
  • Terrible

Recent Reviews

WickedlyWonderful wrote a review on June 29, 2024 Waxhaw, North Carolina
Trip Type:

Know your industry - Hospitality

The hotel itself is new and clean. However, I was disappointed with the unfriendly front desk staffs. We arrived 30 minutes before check-in, and the receptionist informed us that our room was not...
CC9571 wrote a review on April 27, 2024
Trip Type:

Would not recommend

I read the reviews before coming here and I did see a lot of negative reviews, but I saw some good ones too. We thought we’d take our chance so my husband and I came here for a staycation. We booked...
C8039disgruntled wrote a review on March 07, 2024 New York City, New York
Trip Type:

This hotel is the worst!

Worst hotel experience I’ve ever had and I travel a lot. We stayed here for 10 days and we had a room facing a parking lot which meant we had to have the curtains closed at all times for privacy...


Deposit & Cancellation Policies

Deposit and cancellation policies vary by room type and/or rate selected. Please see policy information on the checkout page.