Property Amenities

Food and drink

  • Coffee/tea in common areas
  • Free breakfast

Property services

  • Coffee/tea in common areas
  • Elevator/lift
  • 24-hour front desk
  • Conference space
  • Smoke-free property
  • Free reception
  • Gift shops or newsstand
  • Laundry facilities

Business services

  • Business center
  • Meeting rooms


  • Valet parking (surcharge)


  • 24-hour fitness facilities

In-Room Amenities

Food and drink

  • Refrigerator
  • Microwave


  • Daily housekeeping

Media and electronics

  • Phone
  • Free local calls
  • Television
  • Television (surcharge)
  • Cable TV service
  • Flat-panel TV
  • Premium TV channels
  • Free WiFi
  • Free WiFi (limited) device count
  • Free WiFi (limited) duration
  • Free WiFi (limited) time


  • Private bathroom
  • Private bathroom (not in room)
  • Hair dryer (on request)
  • Iron/ironing board
  • Iron/ironing board (on request)
  • In-room safe
  • In-room safe (laptop compatible)
  • In-room safe (surcharge)
  • Blackout drapes/curtains
  • Desk
  • In-room climate control (heating)
  • Separate bathtub and shower
  • Roll-in shower


  • Free toiletries
  • Hair dryer

Bedding and linens

  • Premium bedding


Holiday Inn Express & Suites Charlotte - South End, an IHG Hotel

24 Reviews #128 of 215 hotels in Charlotte

TripAdvisor Traveler Rating

  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
  • Excellent
  • Very Good
  • Average
  • Poor
  • Terrible

Recent Reviews

DeniseB967 wrote a review on May 29, 2024 Whiteville, North Carolina
Trip Type: Family

Wonderful Stay

I can’t say enough about this hotel. Holiday Inn express south end Charlotte is by far my favorite IGH hotel so far. It is beautiful, clean quiet and the staff is extremely kind and helpful. I was...
brunsfhg wrote a review on April 17, 2024 NYC
Trip Type:

Great Location & Staff

We had a wonderful stay here last weekend. The hotel is in perfect location and walking distance from everything in South End. The hotel and rooms were clean and well maintained. The staff was...
Elizabeth H wrote a review on March 23, 2024
Trip Type:

Compassion that made an impact--Thank You

I arrived after having one hectic day traveling. Bailey and Tzipporan were at the front desk when there were some clerical issues with booking the room. I have to say, after a long day, they were so...


Deposit & Cancellation Policies

Deposit and cancellation policies vary by room type and/or rate selected. Please see policy information on the checkout page.