Amenities at Home2 Suites by Hilton Charlotte Northlake

Home2 Suites by Hilton Charlotte Northlake offers Coffee/tea in common areas, Coffee/tea in common areas, Elevator/lift, Indoor pool, Indoor pool (surcharge), 24-hour front desk, Free breakfast, Grocery/convenience store, Free self parking, Dry cleaning/laundry services, Smoke-free property, Computer station, Safe-deposit box at front desk, 24-hour business center, Laundry facility - coin operated, Television in common areas, One meeting room, Daily housekeeping, Phone, Towels provided, Free local calls, Private bathroom, Private bathroom (not in room), Hair dryer, Hair dryer (on request), Iron/ironing board, Iron/ironing board (on request), Bathtub or shower, Television, Television (surcharge), Cable TV service, Flat-panel TV, Free WiFi, Free WiFi (limited) device count, Free WiFi (limited) duration, Free WiFi (limited) time, Blackout drapes/curtains, Desk, Premium bedding, In-room climate control (heating), Sofa bed, Sofa bed size, Roll-in shower, Wheelchair accessible.

Location

Home2 Suites by Hilton Charlotte Northlake is located at 7227 Smith Corners Blvd, Charlotte.

Reviews and ratings

Home2 Suites by Hilton Charlotte Northlake has an average rating of 3.8 out of 5 based on 421 guest reviews. It holds a 3-star Stars rating.

Rooms and accommodations at Home2 Suites by Hilton Charlotte Northlake

  • Studio, 2 Queen Beds, Accessible (Roll-In Shower)

    2 Queen Beds

    Studio, 2 Queen Beds, Accessible (Roll-In Shower)

  • Studio, 2 Queen Beds, Accessible, Bathtub (Mobility)

    2 Queen Beds

    Studio, 2 Queen Beds, Accessible, Bathtub (Mobility)

  • Studio, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

    1 King Bed

    Studio, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

  • Studio, 1 King Bed, Accessible (Hearing)

    1 King Bed

    Studio, 1 King Bed, Accessible (Hearing)

  • Suite, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

    1 King Bed

    Suite, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

  • Suite, 1 Bedroom, Non Smoking

    2 Queen Beds

    Suite, 1 Bedroom, Non Smoking

  • Suite, 2 Queen Beds, Accessible, Bathtub (Mobility & Hearing)

    2 Queen Beds

    Suite, 2 Queen Beds, Accessible, Bathtub (Mobility & Hearing)

  • Suite, 1 Bedroom, 1 King Bed, Non Smoking

    1 King Bed

    Suite, 1 Bedroom, 1 King Bed, Non Smoking

  • Studio Suite, 1 King Bed, Non Smoking

    1 King Bed

    Studio Suite, 1 King Bed, Non Smoking

  • Studio, 2 Queen Beds, Non Smoking

    2 Queen Beds

    Studio, 2 Queen Beds, Non Smoking

  • Studio Suite, 1 King Bed, Non Smoking

    1 King Bed

    Studio Suite, 1 King Bed, Non Smoking

  • Suite, 2 Queen Beds, Accessible (Mobility & Hearing, Roll-in Shower)

    2 Queen Beds

    Suite, 2 Queen Beds, Accessible (Mobility & Hearing, Roll-in Shower)

  • Suite, 1 King Bed, Accessible (Roll-In Shower)

    1 King Bed

    Suite, 1 King Bed, Accessible (Roll-In Shower)

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Image of Home2 Suites by Hilton Charlotte Northlake
Image of Home2 Suites by Hilton Charlotte Northlake
Image of Home2 Suites by Hilton Charlotte Northlake

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Rooms

Property Overview

Why we like it

  • A free breakfast is available to all guests, complete with multiple hot and cold options
  • If the in-room coffee doesn’t suit you, you will find a full selection of hot beverages in the lobby
  • An indoor pool is the perfect place to get some exercise or just float around
  • Take your recreation outside and sit by the fire, it’s warm and surrounded by comfortable seating
  • Rooms are enormous for the price, well decorated, and filled with useful amenities

What do you need to know

  • All it takes to bring your dogs along is a $75 fee
  • Snacks, odds, and ends are available in the on-site shop
  • The full fitness center has more than just cardio machines, it has weight machines and free weights as well
  • Skip the disposable toiletries, wall-mounted dispensers handle your soap and shampoo
  • You’ll find charging ports everywhere, even on tables in the breakfast areas

Amenities

Food and drink

  • Coffee/tea in common areas
  • Free breakfast

Property services

  • Coffee/tea in common areas
  • Elevator/lift
  • 24-hour front desk
  • Grocery/convenience store
  • Dry cleaning/laundry services
  • Smoke-free property
  • Safe-deposit box at front desk
  • Laundry facility - coin operated
  • Television in common areas

Activities

  • Indoor pool
  • Indoor pool (surcharge)

Parking

  • Free self parking

Business services

  • Computer station
  • 24-hour business center
  • One meeting room

Services

  • Daily housekeeping

Media and electronics

  • Phone
  • Free local calls
  • Television
  • Television (surcharge)
  • Cable TV service
  • Flat-panel TV

Bathroom

  • Towels provided
  • Hair dryer

Features

  • Private bathroom
  • Private bathroom (not in room)
  • Hair dryer (on request)
  • Iron/ironing board
  • Iron/ironing board (on request)
  • Bathtub or shower
  • Blackout drapes/curtains
  • Desk
  • In-room climate control (heating)
  • Roll-in shower
  • Wheelchair accessible

Internet access in public areas

  • Free WiFi
  • Free WiFi (limited) device count
  • Free WiFi (limited) duration
  • Free WiFi (limited) time

Bedding and linens

  • Premium bedding
  • Sofa bed
  • Sofa bed size

Reviews

3.8
421
Reviews

The Home2 Suites by Hilton Charlotte Northlake consistently receives positive feedback, particularly praising the friendly and helpful staff, clean rooms, and convenient location. While some guests appreciate the suite-style accommodations and kitchen facilities, recurring issues with maintenance, cleanliness, and breakfast quality have been noted.

Friendly StaffClean RoomsConvenient LocationSuite-style accommodationsKitchen facilities
cleanliness3.8
location4
value3.5
service4.2
amenities3.6
M
Megan Floyd
2 months ago

Fantastic hotel! The rooms were very comfortable and clean and the breakfast was very good. Vince, Bridgette, and Sidney at the front desk were wonderful! I will absolutely stay here again if I’m in the area.

P
Paula Carter
2 months ago

We used this hotel for my son's wedding and had a room block. For some reason my 91 year old mother's room was not handicap accesible room even though she requested it when she booked and my daughter followed up with an Email and was assured it was booked as handicapped accesible. Two employees tried to fix it but said because it was booked in a block they could not change it. My daughter followed up with a phone call after the shift changed and was lucky enough to speak to Melvin who went above and beyond to get her a room with rails in the bathroom. It took a minute to work it out but Melvin made it work! We all loved the hotel. Great gym, pool, breakfast and area where we could gather and meet up. Super clean, and employees were very friendly. Bridgette texted daily to make sure everything was good and remembered our names at breakfast the next day! Cannot say enough good things about this Home2Suites location!

J
Joshua Bethea
5 months ago

Stephanie has implemented some of the best customer service i have ever received. She was very attentive and helpful. Very pleased with her making our stay pleasant and comfortable after i had such a long travel on the road. Nice rooms and decent gym. Overall pretty good experience.

E
Eliza B.
7 months ago

We stayed at this location for a couple of nights while in town for the Pop Warner Superbowl. The pool was closed, our room had stink bugs, and the TV did not work properly. They were down to ONE working elevator that was also used by housekeeping to transport their work supplies, and a couple of times, we had to wait extra-long for the cleaning crew to finish using the elevators since no one else could fit in there due to the size of the elevator and the large carts being used. We went down for breakfast right before 9 am and were told "it just ended" weird, every other place has items out until at least 10 am. Just seemed like nothing worked the way it was supposed to, and I feel they definitely have room for improvement. Not sure we would come back at this point.

C
Caleb Fryar
7 months ago

Its always a great friendly experience at this hotel. The staff are nice and will do what they can to make your stay a good experience. And if your lucky you may e your visit their is threw one of the coolest dudes at a hotel I've ever came across. His name is Sidney Kennedy and I dont think I've ever seen him having a bad day always smiling and welcoming in the next guest. And he is also very knowledgeable about the area to. I'd say in 15 years of traveling this is probably my favorite hotel I've stayed in.

C
Charles York
7 months ago

Great location, great staff and love the atmosphere there. Nice fitness center and laundry facilities. Talked with the GM about a couple of things and he immediately took care of it. The staff is top notch

J
Jeremiah Ramberg
8 months ago

This is the nicest pet friendly hotel I’ve ever stayed in. They will definitely be on my radar now when I travel. Room was spacious and had everything you need refrigerator microwave kitchen, utensils, plates, glasses, mugs, coffee maker. The staff was incredible. Breakfast was excellent. I will stay here again in a heartbeat.

C
Carlisha Mungin
8 months ago

I stayed at this Particular location this last weekend for my daughters 18th birthday.. Pros of this stay was Early check-in was available upon arrival.. Also, it’s plenty of food and shopping for all ages within a mile radius.. My daughter and company was able to enjoy glow night at the Skyzone Trampoline park which was located basically next door.. The indoor pool was also a plus.. The cons of this stay was The room had bugs.. Once I called downstairs The front desk agent (Melvin) did apologize as he was with a guest at the time of my call but I would say immediately afterwards he came straight to my room armed with Lysol and gloves to kill the bug.. Such a sweet guy.. Another thing Room services wasn’t offered not one time during our weekend stay. Although I was able to get the extra towels, wash cloths and tissue once I went downstairs I would much rather room service

U
Ursula G.
9 months ago

Overall a nice hotel, but could be better. My room needed some maintenance. The heat didn't work on the thermostat, so I had to figure out on my own to use the actual unit settings. The drain cap was missing in the bathroom sink and ceiling paint was peeling off. There's no conditioner offered, only shampoo and body wash. Breakfast was low quality and all but one day there were no bananas or muffins. The sausage was dried out. The room itself was good with a refrigerator, dishwasher, and plenty of desk space. It was quiet as well which I appreciated.

N
Nathaniel Gorbet
over 1 year ago

I booked a handicap accessible room with a bathtub. I needed to have a bathtub and the only thing I cared about when selecting the room was the tub. I arrived and was told they had given the only room with a bathtub to someone else and I was charged full price for a room a wasn't able to properly clean in.

Map

Property Address
7227 Smith Corners Blvd
Charlotte
Property Contact
980-585-0100