Property Amenities

Property services

  • Laundry facilities
  • Coffee/tea in common areas
  • Concierge services
  • Dry cleaning/laundry services
  • Non-smoking rooms available
  • Room service
  • Room service (24 hours)
  • Safe-deposit box at front desk
  • Smoke-free property
  • Wheelchair accessible

Activities

  • Fitness facilities
  • Outdoor pool
  • Spa services on site

Business services

  • Business center
  • Fax services available

Food and drink

  • Bar/lounge
  • Coffee/tea in common areas
  • Free bottled water
  • Restaurant

In-Room Amenities

Bedding and linens

  • Cribs available (fees may apply)
  • Sofa bed

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer

Features

  • Accessible bathroom
  • Air conditioning
  • AM/FM alarm clock radio
  • Business center
  • In-room accessibility
  • In-room climate (air conditioning)
  • In-room climate control (heating)
  • In-room safe
  • Iron/ironing board
  • Wheelchair accessible

Food and drink

  • Coffeemaker
  • Complimentary coffee

Media and electronics

  • Cable TV service
  • Flat-panel TV

Reviews

JW Marriott Charlotte

399 Reviews #9 of 215 hotels in Charlotte

TripAdvisor Traveler Rating

  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
  • Excellent
    341
  • Very Good
    26
  • Average
    10
  • Poor
    11
  • Terrible
    11

Recent Reviews

barrym399 wrote a review on July 08, 2024 Cork, Ireland
Trip Type: Couples

Mixed experience

On recently visiting Charlotte for the first time, we booked a Concierge Level King Room with skyline view for 4 nights. Warmly welcomed and seamless checkin. Room on the 15th floor was both spacious...
Shay C wrote a review on July 07, 2024
Trip Type:

The hotel room was clean, nice and spacious. Breakfast offered with a wide variety of food. The staff were friendly !!!

Dejan R provided exceptional service, demonstrating kindness and professionalism. The valet parking service was seamless and convenient. The breathtaking view enhanced our experience even further. We...
Travel47988585325 wrote a review on July 05, 2024
Trip Type: Family

Disappointing experience at the pool - half naked drunk twerking anyone?

Loved everything about the hotel except for the extremely unpleasant experience at the pool that essentially ruined the afternoon. If you’re hoping to enjoy the pool during your stay, note that the...

Policies

Deposit & Cancellation Policies

Deposit and cancellation policies vary by room type and/or rate selected. Please see policy information on the checkout page.