Property Amenities

Property services

  • Laundry facilities
  • Coffee/tea in common areas
  • Concierge services
  • Dry cleaning/laundry services
  • Non-smoking rooms available
  • Room service
  • Room service (24 hours)
  • Safe-deposit box at front desk
  • Smoke-free property
  • Wheelchair accessible


  • Fitness facilities
  • Outdoor pool
  • Spa services on site

Business services

  • Business center
  • Fax services available

Food and drink

  • Bar/lounge
  • Coffee/tea in common areas
  • Free bottled water
  • Restaurant

In-Room Amenities

Bedding and linens

  • Cribs available (fees may apply)
  • Sofa bed


  • Bathrobes
  • Free toiletries
  • Hair dryer


  • Accessible bathroom
  • Air conditioning
  • AM/FM alarm clock radio
  • Business center
  • In-room accessibility
  • In-room climate (air conditioning)
  • In-room climate control (heating)
  • In-room safe
  • Iron/ironing board
  • Wheelchair accessible

Food and drink

  • Coffeemaker
  • Complimentary coffee

Media and electronics

  • Cable TV service
  • Flat-panel TV


JW Marriott Charlotte

359 Reviews #7 of 215 hotels in Charlotte

TripAdvisor Traveler Rating

  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
  • Excellent
  • Very Good
  • Average
  • Poor
  • Terrible

Recent Reviews

Haleigh D wrote a review on November 25, 2023
Trip Type:

Fantastic. Will stay again.

When I arrived I was greeting by Hannah in valet. She was very professional, friendly and had a nice smile. She helped me to my room. I ate at both Deans and Carolines. They were both amazing. I...
Nikki D wrote a review on November 25, 2023
Trip Type:

Absolutely wonderful

Everything was great. Hannah in valet was very friendly and helpful. Deans Italian Steakhouse was absolutely amazing. Everything on the menu was fantastic. The bread is the best I’ve ever ate. Highly...
Nomad60430955641 wrote a review on November 22, 2023
Trip Type:

Thumbs up

Want to start out by saying how bout them cowboys!!! My family and I came down for the cowboys vs panthers game , and I heard about the JW. It was everything they said it would be. T.ray had an...


Deposit & Cancellation Policies

Deposit and cancellation policies vary by room type and/or rate selected. Please see policy information on the checkout page.