Property Amenities

Property services

  • Laundry facilities
  • Coffee/tea in common areas
  • Concierge services
  • Dry cleaning/laundry services
  • Non-smoking rooms available
  • Room service
  • Room service (24 hours)
  • Safe-deposit box at front desk
  • Smoke-free property
  • Wheelchair accessible

Activities

  • Fitness facilities
  • Outdoor pool
  • Spa services on site

Business services

  • Business center
  • Fax services available

Food and drink

  • Bar/lounge
  • Coffee/tea in common areas
  • Free bottled water
  • Restaurant

In-Room Amenities

Bedding and linens

  • Cribs available (fees may apply)
  • Sofa bed

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer

Features

  • Accessible bathroom
  • Air conditioning
  • AM/FM alarm clock radio
  • Business center
  • In-room accessibility
  • In-room climate (air conditioning)
  • In-room climate control (heating)
  • In-room safe
  • Iron/ironing board
  • Wheelchair accessible

Food and drink

  • Coffeemaker
  • Complimentary coffee

Media and electronics

  • Cable TV service
  • Flat-panel TV

Reviews

JW Marriott Charlotte

374 Reviews #10 of 216 hotels in Charlotte

TripAdvisor Traveler Rating

  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
  • Excellent
    320
  • Very Good
    23
  • Average
    10
  • Poor
    10
  • Terrible
    11

Recent Reviews

Tramaine C wrote a review on April 19, 2024
Trip Type:

Amazing

John Anderson was very polite and handled our clothes carts and bags very well had very good manners and wasn’t appropriate representative of how the JW Marriott staff should be in valley staff...
Michelle B wrote a review on April 19, 2024
Trip Type: Couples

Best hotel and customer service !

John Anderson was absolutely an incredible welcome after an airport layover gone wrong. He was welcoming and informative of everything the hotel has to offer . You never have to leave ! Rooftop pool...
Jane D wrote a review on April 04, 2024
Trip Type:

Jamar was super polite and helpful

Jamar was helpful in unloading the luggage. Jamar was great with our luggage. Very polite and helpful. Delivery with a smile! Laughed at my kids being kids and was great manners. Beautiful view of...

Policies

Deposit & Cancellation Policies

Deposit and cancellation policies vary by room type and/or rate selected. Please see policy information on the checkout page.