Property Amenities

Property services

  • Laundry facilities
  • Coffee/tea in common areas
  • Concierge services
  • Dry cleaning/laundry services
  • Non-smoking rooms available
  • Room service
  • Room service (24 hours)
  • Safe-deposit box at front desk
  • Smoke-free property
  • Wheelchair accessible


  • Fitness facilities
  • Outdoor pool
  • Spa services on site

Business services

  • Business center
  • Fax services available

Food and drink

  • Bar/lounge
  • Coffee/tea in common areas
  • Free bottled water
  • Restaurant

In-Room Amenities

Bedding and linens

  • Cribs available (fees may apply)
  • Sofa bed


  • Bathrobes
  • Free toiletries
  • Hair dryer


  • Accessible bathroom
  • Air conditioning
  • AM/FM alarm clock radio
  • Business center
  • In-room accessibility
  • In-room climate (air conditioning)
  • In-room climate control (heating)
  • In-room safe
  • Iron/ironing board
  • Wheelchair accessible

Food and drink

  • Coffeemaker
  • Complimentary coffee

Media and electronics

  • Cable TV service
  • Flat-panel TV


JW Marriott Charlotte

333 Reviews #7 of 214 hotels in Charlotte

TripAdvisor Traveler Rating

  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
  • Excellent
  • Very Good
  • Average
  • Poor
  • Terrible

Recent Reviews

Lakisha W wrote a review on September 20, 2023
Trip Type: Friends getaway

Rajah at JW Charlotte is great!

Rajah was excellent at valeting my vehicle. He was very professional and helpful! He explained the service well and guided us where we needed to go. He had the patience to deal with all of my...
Kelly S wrote a review on September 18, 2023
Trip Type:

Lovely Hotel - Wonderful Spa

The staff at the hotel, restaurants, and spa were all very lovely. Everyone was so kind. The food at Dean's was the best. But the spa was the highlight of the trip. Hands down the best massage I have...
151mishab wrote a review on September 13, 2023 New York City, New York
Trip Type: Business

JW Marriott in Charlotte, NC: Positive Stay

I had a generally positive stay at the JW Marriott in Charlotte, NC. The room was pretty and high-class (see attached pictures) and the pool area looked nice. I was on a business trip and didn’t have...


Deposit & Cancellation Policies

Deposit and cancellation policies vary by room type and/or rate selected. Please see policy information on the checkout page.