Property Amenities

Property services

  • Laundry facilities
  • Babysitting or childcare
  • Coffee/tea in common areas
  • Concierge services
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Gift shops or newsstand
  • Non-smoking rooms available
  • Room service
  • Room service (24 hours)
  • Safe-deposit box at front desk
  • Smoke-free property
  • Wheelchair accessible


  • Fitness facilities
  • Outdoor pool
  • Spa services on site

Business services

  • Business center
  • Fax services available
  • Notary public

Food and drink

  • Bar/lounge
  • Coffee/tea in common areas
  • Free bottled water
  • Restaurant

Shuttles and transportation

  • Limo or town car service available

In-Room Amenities

Bedding and linens

  • Cribs available (fees may apply)
  • Down comforter
  • Down pillows
  • Sofa bed


  • Bathrobes
  • Free toiletries
  • Hair dryer


  • Accessible bathroom
  • Air conditioning
  • AM/FM alarm clock radio
  • Business center
  • In-room accessibility
  • In-room climate (air conditioning)
  • In-room climate control (heating)
  • In-room safe
  • Iron/ironing board
  • Wheelchair accessible

Food and drink

  • Coffeemaker
  • Complimentary coffee
  • Mini-fridge

Media and electronics

  • Cable TV service
  • Flat-panel TV


JW Marriott Charlotte

469 Reviews #3 of 213 hotels in Charlotte

TripAdvisor Traveler Rating

  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
  • Excellent
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Recent Reviews

Janine W wrote a review on March 20, 2023
Trip Type:

Great evening Out!!

Josh and Sin were Execellent!!. They were very professional and courteous. Sin showed concern for the chilly weather while Josh made sure that our vehicle was handled with care. I have some mobility...
Heather K wrote a review on March 19, 2023
Trip Type:

Outstanding customer service

I recently dined at Caroline’s Oyster bar, and had a fantastic experience! The food was delicious and fast. I didn’t know they have a valet service at the hotel for the restaurant, that was a nice...
Camper28448982686 wrote a review on March 18, 2023
Trip Type:

Amazing experience!

Fantastic time at Dean Italian steakhouse the food was amazing! I was really blown away with the valet customer service Josh walked us all the way to deans and brought our car back so quick! Valet...


Deposit & Cancellation Policies

Deposit and cancellation policies vary by room type and/or rate selected. Please see policy information on the checkout page.