Amenities at The Duke Mansion

The Duke Mansion offers Library, Picnic area, Coffee/tea in common areas, Coffee/tea in common areas, Elevator/lift, Fitness facilities, Fitness facilities (surcharge), 24-hour front desk, Free breakfast, Business center, Tours/ticket assistance, Free self parking, Luggage storage, Concierge services, Designated smoking areas (fines apply), Ballroom(s), One meeting room, Wedding services, Free newspapers in lobby, Free newspaper, Air conditioning, Hair dryer (on request), Daily housekeeping, Towels provided, Free local calls, Linens provided, Highchair, Private bathroom, Private bathroom (not in room), Free toiletries, Iron/ironing board, Iron/ironing board (on request), In-room safe, In-room safe (laptop compatible), In-room safe (surcharge), Bathtub or shower, Television, Television (surcharge), Separate bedroom, Cable TV service, Flat-panel TV, Rollaway/extra beds (surcharge), Free WiFi, Free WiFi (limited) device count, Free WiFi (limited) duration, Free WiFi (limited) time, Designer toiletries, Desk, Wheelchair accessible.

Location

The Duke Mansion is located at 400 Hermitage Road, Charlotte.

Reviews and ratings

The Duke Mansion has an average rating of 4.7 out of 5 based on 649 guest reviews. It holds a 4-star Stars rating.

Rooms and accommodations at The Duke Mansion

  • Luxury Room, 1 Bedroom, Private Bathroom

    1 King Bed

    Luxury Room, 1 Bedroom, Private Bathroom

  • Standard Room, 1 Queen Bed, Private Bathroom

    1 Queen Bed

    Standard Room, 1 Queen Bed, Private Bathroom

  • Premium Room, 1 King Bed, Private Bathroom

    1 King Bed

    Premium Room, 1 King Bed, Private Bathroom

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Rooms

Property Overview

Why we like it

  • More than 100 years old, this grand manor is steeped in history and luxurious elegance
  • With 4.5 acres of private grounds and gardens, you could spend all day just enjoying the landscaping
  • Luxurious and carefully appointed rooms immerse you in Southern charm
  • Your bathing experience is just as perfect, including plush robes and upscale toiletries
  • Full cooked-to-order breakfasts add culinary excellence to the outstanding hospitality on display

What do you need to know

  • You may recognize the most famous owner of the property, tied to such endeavors as Duke University
  • The enclosed “sleeping porch” is a beautiful place to relax and enjoy the peaceful property
  • Tea and cookies are provided in the second-floor foyer
  • Third-floor rooms have lower ceilings, which may affect the tallest patrons
  • Additional packages are available, including renting the entire mansion for events

Amenities

Activities

  • Library
  • Fitness facilities
  • Fitness facilities (surcharge)

Food and drink

  • Picnic area
  • Coffee/tea in common areas
  • Free breakfast
  • Wedding services

Property services

  • Coffee/tea in common areas
  • Elevator/lift
  • 24-hour front desk
  • Tours/ticket assistance
  • Luggage storage
  • Concierge services
  • Designated smoking areas (fines apply)
  • Free newspapers in lobby

Business services

  • Business center
  • Ballroom(s)
  • One meeting room

Parking

  • Free self parking

Services

  • Free newspaper
  • Daily housekeeping

Features

  • Air conditioning
  • Hair dryer (on request)
  • Highchair
  • Private bathroom
  • Private bathroom (not in room)
  • Iron/ironing board
  • Iron/ironing board (on request)
  • In-room safe
  • In-room safe (laptop compatible)
  • In-room safe (surcharge)
  • Bathtub or shower
  • Desk
  • Wheelchair accessible

Bathroom

  • Towels provided
  • Free toiletries
  • Designer toiletries

Media and electronics

  • Free local calls
  • Television
  • Television (surcharge)
  • Cable TV service
  • Flat-panel TV

Bedding and linens

  • Linens provided
  • Separate bedroom
  • Rollaway/extra beds (surcharge)

Internet access in public areas

  • Free WiFi
  • Free WiFi (limited) device count
  • Free WiFi (limited) duration
  • Free WiFi (limited) time

Reviews

4.7
649
Reviews

The Duke Mansion consistently receives rave reviews for its exceptional service, stunning historic setting, and beautiful grounds. Guests frequently highlight the attentive and friendly staff, particularly Darrieus Walker, and the overall luxurious experience. While some experiences have noted minor issues, the overwhelming sentiment is one of delight and appreciation for this unique Charlotte destination.

Exceptional ServiceHistoric SettingBeautiful GardensLuxurious ExperienceFriendly Staff
cleanliness4.8
location4.6
value4.5
service4.9
amenities4.3
T
Teaching Fellows Institute
3 months ago

Yesterday was the first day of the Teaching Fellows Institute's three day symposium at the Duke Mansion. We were all blown away by the exceptional service, beautiful venue and amazing food. The staff went above and beyond with their service, especially Darrius Walker, Danielle and Kyle. Every need and request made was met with such a pleasant and hospital demeanor. They made the teachers feel special with their prompt service and welcoming attitudes! And Leah is always phenomenal with logistics and insuring all of our needs are met!

A
Abate Photo + Film
3 months ago

As a Charlotte wedding photographer, I absolutely love The Duke Mansion. From the moment you step into the space, even as a wedding vendor, you feel well taken care of. The interior and exterior of the property is equally stunning, with so many great places to take photos inside and out. A very well-kept, beautiful garden area that’s perfect for newlywed portraits. The dinner service is always great with amazing food. I absolutely love every opportunity I have to capture wedding photos at the beautiful Duke Mansion!

C
Christan Freudenberg
4 months ago

I’ve stayed here as a guest and have photographed weddings here as a professional, full time wedding photographer. Not only are the grounds gorgeous, but you can’t beat the location, nor the level of customer service. This beautiful historic mansion is always my number one recommendation when I hear people are looking for a location to host an event, or a stunning wedding venue. The staff is amazing, and the breakfast is delicious!

E
Edward Whitehouse
4 months ago

Darius and his staff were super accommodating and thoughtful! Could not ask for any better service! If you and your spouse are looking for a wedding venue in Charlotte you should absolutely consider Duke mansion

S
Sierra Hernandez
5 months ago

We have our church Tea Party Fundraiser every year at the Duke Mansion. We return every year because it's is so beautiful with gorgeous gardens! It is a great central location, the food is fabulous, the space is perfect and all the people working there are so accommodating! Each year we have had the most flexible service personnel to help us all throughout the event. Darrieus Walker always goes above and beyond to help make the Tea a success and is so personable with all my guests!! Darrieus should be commended for his positive customer service focused attitude. We will see you again next year!

H
Hailey McGavisk
6 months ago

The Duke Mansion has a gorgeous outdoor setting and picturesque rooms, but the best part is actually the staff. Darius went above and beyond to help set up and manage a baby shower a family member recently had at the venue. He was friendly, flexible and very attentive. He was willing to switch table settings and made sure we had everything we needed, including a steamer and step stool to set up. He was wonderful to work with and helped make last minute changes run smoothly. Many thanks to Darius and the rest of the staff!

M
Monica Marino
9 months ago

Great experience at the Duke Mansion. The rooms were warm and comfortable, and we slept very well. The halls were quiet, which made for a very restful stay. Darrieus was the highlight of our experience—energetic, friendly, and he provided excellent customer service. In contrast, the front desk staff were not unpleasant, but their approach felt a bit cold and the overall customer experience there was lacking. The included breakfast was a nice bonus and very good. Grounds were very nice with parking included.

S
Susan Sheldon
10 months ago

We had a brief one night stay at Duke Mansion and it was absolutely lovely! The staff we friendly and accommodating: The woman at the concierge desk was so fun to chat with and we are incredibly grateful for the allergy safe breakfast the wait staff prepped for us the next morning. Thank you to all the staff! Our room felt insulated and cozy, with a window looking out into lush green trees. There is a quiet upper lobby area to get water or tea and it looks out over the back garden. Our party found a screened in porch on the upper level where we could sit and enjoy the night air and all the sounds. It was so peaceful. The mansion itself is incredibly beautiful. It's a treat to see such a historic building, and the gardens were refreshing and very pretty. We wandered through them the next morning to take in all the green and peek into the little nooks and crannies. Everything is maintained so wonderfully and it really feels like a special place. I would absolutely stay at the Duke again!

A
Alyssa Ray
10 months ago

I stumbled across Duke Mansion while searching for the perfect place to propose to my now fiancée. I feel incredibly blessed that I did. We stayed there two nights. I am particular at baseline, so for our engagement, I was extremely detail oriented and particular. The staff were so accommodating and helped me plan the details to exactly what I wanted. I proposed to my fiancée in the rear gardens and added on the picnic package in the front gardens for us to enjoy after the proposal. The picnic options were amazing, it came with a beautiful charcuterie, wine, juice and fresh fruit. Duke Mansion itself is a beautiful building and the grounds/gardens are stunning and so well kept. The rooms are clean, quaint and comfortable. Every staff member we encountered was kind and helpful. The breakfast was to die for. The service in the dining room was prompt and personable. The room service option for breakfast was a wonderful option for our second morning there. The room service came hot and equally as delicious as it was in the dining room the morning prior. Their biscuits and gravy were the best I have ever had… I had it both mornings. I cannot thank the staff at Duke Mansion enough for making our time there for our engagement so perfect. The Duke Mansion and its people hold a special place in our hearts and we cannot wait to return in the years to come??

D
Diana F
10 months ago

My mother, my daughter, and I attended a high tea lunch today and were unfortunately not impressed. Each table seated ten guests, and while seating arrangements are not the establishment’s fault, the group we were placed with was rude and unwelcoming, which greatly impacted the experience. The tea sandwiches were stale and appeared to have been made the day before. Tea service consisted of servers coming around with hot water, with only two tea bag options available to place in our cups, which felt underwhelming for a high tea experience. The only highlight of our visit was the staff—our servers were attentive and courteous. However, given the price point, I would not recommend returning, especially without the option of a private table for one’s own party.

Map

Property Address
400 Hermitage Road
Charlotte
Property Contact
704-444-2304