The online images do not match the actual building. It's not as nice or well kept. Our window didn't lock. The room was clearly not cleaned well. We switched rooms and it was much better. Breakfast was ok. Options and quantity was limited. It was more like a snack bar than breakfast buffet. We choose hotels by two main things, cleanliness and breakfast. We were deceived by this one.

I left my sneakers in the room and called up there immediately after I left to ask them to hold them for me, of course the “head housekeeper” didn’t see them. So yeah be careful they will still your stuff?? and the room was barely clean. Had cups stains on the nightstand?

Comfort Suites, Pineville/Ballantyne I have stayed at this hotel several times in the past, and while my experiences were generally fair, my most recent stay was extremely disappointing. Upon entering the room, I immediately noticed several issues: - The lights near the bed and sink were not functioning, making the space inconvenient and poorly lit. - The couch was worn out and had a visible cut in the back, giving the room a neglected appearance. - The nightstand handle was broken, further adding to the sense of disrepair. - Most disturbing of all, the bedskirt was soiled, which is an unacceptable lapse in housekeeping standards. These problems reflect a serious decline in maintenance and cleanliness. What used to be a fair option for lodging has now become a place I cannot recommend. I was shocked by the poor housekeeping and lack of care, and this experience has completely changed my opinion of the property. I will not be booking here again, and I strongly urge managemen...

Great for the price, around 150 USD per night. Clean and comfortabl with ample rooms. The included hot breakfast is got scrambled eggs, sausage, hot cakes and grits. A great stay when going to Carowinds.

Good location. Rooms were clean and breakfast had decent options . The gym was in a bad shape and definitely needs improvement. Ideal for short stays and good value for money.

This was one of the worst hotel experiences I’ve had. The room smelled strongly of mold the moment I walked in. The odor was clearly coming from the A/C unit, and when I checked the filters, they were filthy. It was obvious they hadn’t been changed or cleaned in a long time. That’s a serious health concern. The furniture was in terrible condition. The pullout couch, chairs, bench, and even the bed looked extremely old, worn out, and neglected. The bathroom was no better; the bathtub had visible rust, and the toilet barely flushed. This room should not have been rented out in its current condition. It reflects extremely poor maintenance and lack of basic standards. I was uncomfortable the entire stay and left feeling frustrated and disappointed. I will not be returning, and I would strongly caution others to reconsider before booking here.

1st room smelled like cat urine, bad! 2nd room smelled like a moldy old sock. Tried to take a shower at 10pm, no hot water. 4am, no hot water. 7am no hot water. Put water in the microwave and washed off in the sink best I could. Staff was great, all of them and the rooms looked clean but smelled terribly bad. Look at my reviews, they are all solid and honest. Probably the best response from staff anywhere and I hesitated to leave this review but it was just that bad.

It's my first night here and i love it! The front desk guy is amazing! He's so cheerful and helpful. As for the location, if your here for vacation, Carowinds is 10 minutes down the Street! The rooms are amazing and the bed is comfy (the couch becomes a pullout bed too!) and the pool, it's just amazing and this week will be super hot so i plant to get in it.

Our stay at Comfort Suites in Pineville, NC was excellent from start to finish. The hotel was clean, quiet, and very comfortable — exactly what we needed for a relaxing trip. Check-in was smooth and the front desk staff were incredibly friendly and professional. They made us feel welcome right away and were happy to answer any questions we had about the area. The suite was spacious and spotless, with a cozy bed, a separate sitting area, and convenient amenities like a microwave, mini-fridge, and coffee maker. The layout was perfect for both relaxation and getting a little work done. Everything felt fresh and well-maintained, and housekeeping did a great job throughout our stay. Also, the breakfast each morning was a nice bonus!

Hotel's location was great. Close to major highways. Major complaint is how thin the walls are. We could hear our neighbors' conversations (among other things) and could smell pot coming from their room the next morning. We also noticed housekeepers weren't wearing gloves while they cleaned the rooms.