Wonderful helpful polite friendly and kind staff, clean spacious room. Delicious breakfast especially the fresh waffles! Only issue is the fan in the bathroom doesn’t work, very disappointing.

I would’ve gave this hotel 5 stars, but there were a few hiccups I noticed here. Staff was friendly, breakfast was alright except for the oatmeal, that stuff was watery and gross ? My room was very nice and appeared clean, but I quickly noticed the office chair was filthy with a ton of stains everywhere, and there was a very sticky stain in the carpet next to the bed, Eww ? However, I will admit that the staff seemed very attentive to my needs when I informed them of the dirty office chair, and they replaced it right away the same night I checked in my room. Overall, I enjoyed my stay here, the area seemed very peaceful and safe as well.

Hotel was great! I stayed for 5 nights on business. The breakfast was amazing and the room cleanliness was top tier. They need to revamp one of their elevators. It was slow and noisy. Aside from that it was a great stay. The staff was helpful and kind. Very happy with the stay!

First time in Charlotte. Stayed at Hyatt Place Charlotte/University Research Park. Airport is less than 30 min from hotel, easy ride. Hotel is surrounded by restaurants, access to main roads, and needs, etc. Our check in process took less than 5 min. Greeted by the general manager Deidre, welcoming, courteous and got us on our way. Room is very clean, extra towels in bathroom, and very accommodating. Overall at first glance, start to a great stay.

I enjoyed my stay here. The staff is very friendly and I appreciated the fact that the front desk employees actually made themselves available all times of the day. The in-room microwave and complimentary breakfast are what stood out to me. Little conveniences like that are surprisingly hard to come by nowadays!

I don’t typically leave reviews but I will for a place like this. The service here and friendly staff is hands down the best I’ve ever experienced in any hotel I’ve stayed at before. Every lady at the front desk (especially Vikki) is so kind and welcoming. She even remembered that I’m moving and asked me how the move was going even though she hadn’t seen me in nearly a week. Michelle greets literally everyone during breakfast and is an absolute joy to start your morning. The rooms are nice and breakfast is delicious. I’m not familiar with the area much but it seems to be very well located to everything I needed. I would highly recommend to anyone who wants a friendly staff and nice/comfortable room and TVs that you can link with your Netflix and other streaming services. Can’t recommend this location enough.

Great location near the mall and Carrowinds. Dining options nearby. Walls are very thin! Rooms were clean and beds were comfy. Breakfast was great! Loved Michelle the breakfast attendant!

Great place, great location, great service. I have nothing to complain about. The room was great, and there were no issues at all. It's in the middle of so much and easy to get to everything. Uptown Charlotte was a breeze to get to. I highly recommend this hotel. If I'm in the area again, I will be staying here again.

This hotel has bed bugs badly .I worked for them in housekeeping . They don't clean their sheets good. They don't change their pillow cases daily. I noticed the office that they were infested in which nothing was done. .if you want a good clean hotel. NEVER STAY HERE . NEVER .and managers are terrible . They talk about all guest and keep guest stuff .stealing. Also. The food isn't stored properly and it's roaches in fridge ,low temps and nobody is legal working there speak no English i seen more needles in the past week than I ever seen. Just nasty .Nasty Nasty ..

Excellent place to stay, staff is amazing. When I left the hotel about 2 hours later I received a phone call from the staff that I had left some of my belongings in the room They were extremely helpful through the process of sending my items back to me. Very grateful for the help.