Holiday Inn Express & Suites Charlotte North offers Elevator/lift, Indoor pool, Indoor pool (surcharge), 24-hour front desk, Free breakfast, Business center, Meeting rooms, Free self parking, Dry cleaning/laundry services, Smoke-free property, Computer station, ATM/banking, Shopping on site, Laundry facility - coin operated, 24-hour fitness facilities, Multilingual staff, Free newspaper, Refrigerator, Daily housekeeping, Phone, Microwave, Free local calls, Private bathroom, Private bathroom (not in room), Hair dryer, Hair dryer (on request), Iron/ironing board, Iron/ironing board (on request), Television, Television (surcharge), Cable TV service, Flat-panel TV, Rollaway/extra beds (free), Premium TV channels, Free WiFi, Free WiFi (limited) device count, Free WiFi (limited) duration, Free WiFi (limited) time, Desk, Pay movies, Bathtub only.
Holiday Inn Express & Suites Charlotte North is located at 7230 Smith Corners Blvd, Charlotte.
Holiday Inn Express & Suites Charlotte North has an average rating of 4.3 out of 5 based on 606 guest reviews. It holds a 2.5-star Stars rating.
1 King Bed and 1 Double Sofa Bed
Suite, 1 Bedroom
2 Queen Beds
Suite, 2 Queen Beds (with Living Area)
1 Queen Bed / 1 King Bed
Standard Room
1 King Bed
Suite, 1 Bedroom, Accessible (Communication Accessible)
1 King Bed and 1 Double Sofa Bed
Suite, 1 King Bed with Sofa bed (Additional Living Area)
1 King Bed
Suite, 1 King Bed, Accessible (Communication, Mobil Roll-In Shower)
1 King Bed
Standard Room, 1 King Bed, Accessible (Communication Accessible)
2 Queen Beds
Suite, 2 Queen Beds, Accessible (Addl Living Area, Comm Accessible)
1 King Bed
Standard Room, 1 King Bed
2 Queen Beds
Standard Room, 2 Queen Beds
2 Queen Beds
Standard Room, 2 Queen Beds, Accessible (Communication Accessible)
1 King Bed
Standard Room, 1 King Bed, Accessible (Mobility Tub)
2 Queen Beds
Standard Room, 2 Queen Beds, Accessible (Mobility Tub)




+27

Guests frequently praise the modern, clean design and the friendly, knowledgeable front desk staff, specifically citing individuals like Crystal, Porsha, and Shandi. However, the property suffers from inconsistent cleanliness and maintenance issues, with some guests experiencing poor room conditions, plumbing troubles, and a dated atmosphere. Additionally, the complimentary breakfast is a mixed bag, with several reviewers complaining about burnt bacon and watered-down food.
Don't stay in room 213. It's directly above the main entrance door. I heard the door slide open and closed all night. It was the worst night ever! The bathroom sink didn't drain. The sad thing is that there were very few people in the hotel so they could have given us a decent room.
Beautiful hotel inside and out. Outside is well-lit and there are security cameras which give an added feeling of safety. Lobby is clean and inviting. Front desk clerk (Porsha) was professional, friendly and efficient with our check-in. Room itself was clean, quiet and odor-free. Hotel was fully booked but we never heard any other patrons. Bed/pillows were clean and quite comfortable. Bathroom/shower were clean and fully functional. Breakfast was basic but good quality and it hit the spot. If l am in this area again soon l will definitely return. What a nice hotel!
Truly was hoping for a great stay and it was NOT. Traveling during the holidays is stressful enough checking into a hotel should be the least stressful part of it. After letting them know of issues and the AGM informing me her would make sure everything was done and it wasn’t is just sad. Carmen the GM was not of any help and I had to contact corporate in regards to this property. You aren’t even able to tell what was “deep cleaned” because everything still was NASTY ! ?
My stay here was a very pleasant stay. I had asked for an early check in and the front desk clerk Crystal assisted me with no hesitation..She was very polite nd courteous throughout my whole process. She was also very knowledgeable on the area, when I asked her about a few places to go. FYI..there is a club in walking distance from the hotel..Also housekeeping kept my bed made up everyday nd me with fresh towels..The breakfast was decent, nothing to call home to mom about but the serving area was very clean. The food did satisfy the early morning hunger to get you started for the day, I can say that. My overall stay I would rate it a 9.5/10..
This is my 3rd time getting poor breakfast here,, sausage gravy is watered down to the point there is no flavor, the bacon burnt Beyond eating.. I've talked to the front desk twice this time im doing a review.. The front desk personal are awesome, from crystal to any others I e dealt with. This time Portia checked me in very pleasant and accommodating. . Besides the poor breakfast I love this place, but I stay at IHG holiday in Express
This location was rather disappointing. I travel 3 out of 4 weeks a month and stay in several IHG properties. Dated furniture throughout the lobby. Room furniture very dated and soiled. The mini fridge is just that, mini, very mini. The hotel it's self smelled of weed, smokers standing right by the doors which allows the discusting smell of cigarettes in halls. The corridor carpets could use a good cleaning. Minimal TV channels which was disappointing. I am a faithful IHG customer, however this location was disappointing. The location is perfect as it is close to the interstate with easy access. If your looking to book at a higher end IHG, this is not the one.
We’re do I start! I want to say it was a pleasure to stay at this hotel an to come a get great service from the front desk specialist by the name of Shandi. She was so amazing and very helpful and understanding. I would stay here a million times if I had to. The rooms were amazing clean and nice. I didn’t have a bad experience at all with any of the staff. I like to say thank you to all for being such an amazing team.
Everything you want with a reputation like Holiday Inn’s. Clean, big room, fair price & great breakfast selection.
This is one of the best Holiday Inns we have ever stayed at. The first thing I noticed was how clean it was. Everywhere we went, so clean. The staff was so friendly and accommodating as well (shout out to Crystal even though she’s an Ohio State fan). We ordered pizza and ate in the area near where breakfast is served and then enjoyed the pool for awhile. We had a good nights sleep and a wonderful complimentary hot breakfast the next morning. So good!! We will definitely be back!!
We had a nice trip. The room was clean but it kept getting cold in the room. I would stay here again if I travel this way again