We recently hosted an 8-day event at this hotel. It was a wonderful experience for all. The best part was the staff’s attention to detail. A great staff means great leadership. The food was great, the rooms clean and comfortable, and the conference rooms were spacious with excellent air conditioning. When there was an issue , the staff jumped on it instantly and took care of it. We are looking forward to being back here next July!

Nice hotel. The staff were very kind and welcoming. The bed was very comfortable and I like that they have the Crabtree & Evelyn products in the bathroom if you need shampoo/conditioner, shower gel or lotion. It was very hot the weekend I visited and the covered parking deck came in handy. The location is wonderful as it’s close to the highway, many restaurants, and Walmart. I choose to stay in Ayrsley each time I visit Charlotte and would stay here again.

I wanted to share my Amazing experience with Hilton Garden Arsley! My daughter had her high school graduation party, and I celebrated my 60th Birthday. It was a flawless transparent process. Event coordinator Ms. Laura, embraced my vision from the beginning and made my dreams come true. The staff was dynamic to our family and friends. If we had any concerns they were addressed. We also like to shout out Ms. Tyesha (front desk), Ms. Gloria (banquet setup), The Chef ( food was great), and Ms. Idania (clean up& smiles in the morning for breakfast). Thank You all for a memorable moment we will never forget!!!!!!!!

I recently stayed here for two weeks, and one of the absolute highlights of our trip was the breakfast service, thanks to Rose. Every single morning, she greeted us with a genuine smile and incredible energy. Over a 14-day stay, you really get to notice the consistency of the service, and Rose never missed a beat. She quickly remembered our preferences, was incredibly attentive, and made sure we started our days on the perfect note. The food was great, but her exceptional hospitality and warmth made it a truly memorable experience. Thank you for taking such wonderful care of us! We will definitely be back.

My husband and I just celebrated our twentieth wedding anniversary here, and I cannot say enough good things. We are each other's first loves — first kiss and everything — and we have been through more than most, including a year fighting to save our son from terminal brain cancer before losing him at thirteen years old in 2023. We have defied a lot of odds, and somehow, miraculously, we are still deeply in love. We actually switched to this hotel fairly last minute after reconsidering our original plans — and I am so glad we did, and it had nothing to do with the savings. The staff. Oh my goodness, the staff. From the moment we arrived, they were warm, attentive, and genuinely celebratory of us. They remembered us, went out of their way to make us feel special, and brought such thoughtful, beautiful touches to our stay that made an already emotionally significant trip feel truly extraordinary. The concierge team was incredible — and the breakfast staff matched that energy perfectly. Warm, kind, fast, considerate, and just all-around wonderful. The hotel itself was spotless. The room was modern, comfortable, and well-maintained. Every detail, right down to the design and maintenance, was clearly cared for. At a moment that meant so much to us, this place and its people were the cherry on top. Thank you for such a beautiful getaway — here's to the next twenty years. ???

We recently hosted a pop?up service at the Hilton Garden Inn, and the experience was outstanding from start to finish. The hotel team went above and beyond to support our event, and two people in particular made the day truly seamless. Laura, the sales manager, was phenomenal. She was organized, responsive, and genuinely invested in making sure every detail was handled with care. Her professionalism and warm personality made the planning process incredibly smooth. Gloria, the banquet captain, was wonderful. She brought such positive energy to the event. Her attentiveness and willingness to help made a huge difference throughout the day.

?If you’re staying at this hotel, do yourself a favor: get downstairs for breakfast and hope you’re lucky enough to be seated in Rose’s section. ?While the buffet and menu are impressive, Rose is the true "secret sauce" of the morning experience. It’s rare to encounter someone who is as genuinely lovely as they are quick-witted—especially before the second pot of coffee has kicked in. ?Why Rose Stands Out: ?Sharp Humor: Rose has a gift for playful banter. She handled our table’s morning grogginess with a razor-sharp wit that had us laughing before we’d even finished our fruit plates. ?Proactive Hospitality: She doesn't just take orders; she anticipates needs. Our coffee was refreshed at the exact moment we needed it, and she navigated a busy floor with total grace. ?Effortless Charm: There’s a warmth to her service that feels authentic, not scripted. She makes a large hotel dining room feel like your favorite local neighborhood spot. ?The Verdict: ?The breakfast here is great, but Rose makes it memorable. She brings a level of personality and energy to the table that is far too rare in hotel dining. She is an absolute credit to the team!

Here’s a polished 5-star review you can post: ? ????? My experience at the Hilton was absolutely top-tier, and that was largely because of our incredible server, Rose Hudson. From the moment my fraternity brothers and I sat down, Rose brought an energy that was warm, witty, and genuinely inviting. She has that rare ability to make you feel like a valued guest rather than just another table on her shift. Her personality was the perfect balance of professional and personable. She kept us laughing with her quick wit while never missing a beat when it came to service. Every request was met with a smile, and she anticipated our needs before we even had to ask. That level of attentiveness is something you don’t see every day. What stood out most was how accommodating she was to our group. Traveling with fraternity brothers can be lively, but Rose handled everything with grace, patience, and class. She made sure everyone felt taken care of and truly enhanced our overall experience. If you’re dining at the Hilton, do yourself a favor and ask for Rose Hudson. She’s a true professional who brings excellence and personality together in a way that turns a good meal into a memorable experience. Hilton is lucky to have her!

Had a great stay. What was most enjoyable was my server in the morning. Rose was her name, she worked so hard and made sure I was well taken care of. She is the best!

Great hotel, but most importantly the staff was so incredible, kind and FUN to interact with! I stayed for 4 days and every person at the front desk actually engaged, beyond welcoming, we joked around and they all made me look forward to seeing them! Every morning at breakfast Ms. Rose was very helpful a pleasure to engage with and made the mornings bright!