Property Amenities

Property services

  • Elevator/lift
  • 24-hour front desk
  • Porter/bellhop
  • Express check-out
  • Dry cleaning/laundry services
  • Luggage storage
  • ATM/banking
  • Gift shops or newsstand
  • Conference space
  • Tours/ticket assistance
  • Smoke-free property
  • Safe-deposit box at front desk
  • Television in common areas
  • Free newspapers in lobby

Activities

  • Indoor pool
  • Indoor pool (surcharge)
  • 24-hour fitness facilities

Business services

  • Business center
  • Computer station
  • Conference center
  • Ballroom(s)

Food and drink

  • Restaurant
  • Snack bar/deli
  • Breakfast available (surcharge)
  • Wedding services

Parking

  • Self parking (surcharge)
  • Valet parking (surcharge)
  • Electric car charging station

Shuttles and transportation

  • Limo or town car service available

In-Room Amenities

Services

  • Daily housekeeping

Features

  • Shower/tub combination
  • Private bathroom
  • Private bathroom (not in room)
  • Hair dryer (on request)
  • Iron/ironing board
  • Iron/ironing board (on request)
  • In-room safe (laptop compatible)
  • Blackout drapes/curtains
  • Desk
  • Rainfall showerhead
  • In-room climate control (heating)
  • Wheelchair accessible

Bathroom

  • Shower/tub combination
  • Towels provided
  • Bathrobes
  • Hair dryer

Media and electronics

  • Phone
  • Free local calls
  • Television
  • Television (surcharge)
  • Cable TV service
  • Flat-panel TV
  • Premium TV channels
  • Limited WiFi (surcharge) device count
  • WiFi (surcharge)
  • Pay movies

Bedding and linens

  • Pillowtop mattress
  • Linens provided
  • Pillow menu

Reviews

The Westin Charlotte

2,096 Reviews #15 of 215 hotels in Charlotte

TripAdvisor Traveler Rating

  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
  • Excellent
    973
  • Very Good
    579
  • Average
    283
  • Poor
    143
  • Terrible
    118

Recent Reviews

112AndyK wrote a review on November 13, 2023 Allentown, Pennsylvania
Trip Type: Business

Go somewhere else -they have NO hospitality skills!

The bedding is atrocious-requested new bedding and was sent polyester blankets and told to turn the heat up. I also requested to see the housekeeping supervisor to attempt to resolve-at 08:30 told me...
jas0719 wrote a review on November 13, 2023 Tuscaloosa, Alabama
Trip Type:

great stay

Lovely stay for the recent SHA conference. Dewayne was kind upon check in. Jasmine and Holly were wonderful hosts. Amazing housekeeping staff. And the prices were reasonable in all dining facilities...
Antoine S wrote a review on October 24, 2023
Trip Type:

Great experience

They took good care or me and made sure all my needs were met and they had great attitude. They help me with my bags and hustle to get the door. Valet gave me a great experience and that is lovely to...

Policies

Deposit & Cancellation Policies

Deposit and cancellation policies vary by room type and/or rate selected. Please see policy information on the checkout page.