Property Amenities

Property services

  • Elevator/lift
  • 24-hour front desk
  • Porter/bellhop
  • Express check-out
  • Dry cleaning/laundry services
  • Luggage storage
  • ATM/banking
  • Gift shops or newsstand
  • Conference space
  • Tours/ticket assistance
  • Smoke-free property
  • Safe-deposit box at front desk
  • Television in common areas
  • Free newspapers in lobby

Activities

  • Indoor pool
  • Indoor pool (surcharge)
  • 24-hour fitness facilities

Business services

  • Business center
  • Computer station
  • Conference center
  • Ballroom(s)

Food and drink

  • Restaurant
  • Snack bar/deli
  • Breakfast available (surcharge)
  • Wedding services

Parking

  • Self parking (surcharge)
  • Valet parking (surcharge)
  • Electric car charging station

Shuttles and transportation

  • Limo or town car service available

In-Room Amenities

Services

  • Daily housekeeping

Features

  • Shower/tub combination
  • Private bathroom
  • Private bathroom (not in room)
  • Hair dryer (on request)
  • Iron/ironing board
  • Iron/ironing board (on request)
  • In-room safe (laptop compatible)
  • Blackout drapes/curtains
  • Desk
  • Rainfall showerhead
  • In-room climate control (heating)
  • Wheelchair accessible

Bathroom

  • Shower/tub combination
  • Towels provided
  • Bathrobes
  • Hair dryer

Media and electronics

  • Phone
  • Free local calls
  • Television
  • Television (surcharge)
  • Cable TV service
  • Flat-panel TV
  • Premium TV channels
  • Limited WiFi (surcharge) device count
  • WiFi (surcharge)
  • Pay movies

Bedding and linens

  • Pillowtop mattress
  • Linens provided
  • Pillow menu

Reviews

The Westin Charlotte

2,196 Reviews #8 of 216 hotels in Charlotte

TripAdvisor Traveler Rating

  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
  • Excellent
    1063
  • Very Good
    584
  • Average
    285
  • Poor
    144
  • Terrible
    120

Recent Reviews

Adam H wrote a review on June 17, 2024
Trip Type:

Great Valet

Armaan saved the day! A bellman was never sent to our room so Armaan the Valet offered to get our stuff, after retrieving our car. We had a load of luggage and 2 pets, and he was fast, courteous...
Eranga_d wrote a review on June 13, 2024 Birmingham, Alabama
Trip Type:

Great stay in uptown Charlotte

Excellent hotel conveniently located uptown. I was in town for Heroes convention. Hot tip for late night revelers - hotel bar closes at midnight so scope out options beforehand :) Dra and Quinn were...
Marie_CSMA wrote a review on May 01, 2024 Mannheim, Germany
Trip Type: Business

All good, but don‘t try to order espresso at the bar

Typical five-star US business hotel, right opposite Charlotte Convention Center. I stayed there with colleagues during a congress which is quite convenient. Clean, friendly staff, more or less all...

Policies

Deposit & Cancellation Policies

Deposit and cancellation policies vary by room type and/or rate selected. Please see policy information on the checkout page.