Property Amenities

Property services

  • Elevator/lift
  • 24-hour front desk
  • Porter/bellhop
  • Express check-out
  • Dry cleaning/laundry services
  • Luggage storage
  • ATM/banking
  • Gift shops or newsstand
  • Conference space
  • Tours/ticket assistance
  • Smoke-free property
  • Safe-deposit box at front desk
  • Television in common areas
  • Free newspapers in lobby

Activities

  • Indoor pool
  • Indoor pool (surcharge)
  • 24-hour fitness facilities

Business services

  • Business center
  • Computer station
  • Conference center
  • Ballroom(s)

Food and drink

  • Restaurant
  • Snack bar/deli
  • Breakfast available (surcharge)
  • Wedding services

Parking

  • Self parking (surcharge)
  • Valet parking (surcharge)
  • Electric car charging station

Shuttles and transportation

  • Limo or town car service available

In-Room Amenities

Services

  • Daily housekeeping

Features

  • Shower/tub combination
  • Private bathroom
  • Private bathroom (not in room)
  • Hair dryer (on request)
  • Iron/ironing board
  • Iron/ironing board (on request)
  • In-room safe (laptop compatible)
  • Blackout drapes/curtains
  • Desk
  • Rainfall showerhead
  • In-room climate control (heating)
  • Wheelchair accessible

Bathroom

  • Shower/tub combination
  • Towels provided
  • Bathrobes
  • Hair dryer

Media and electronics

  • Phone
  • Free local calls
  • Television
  • Television (surcharge)
  • Cable TV service
  • Flat-panel TV
  • Premium TV channels
  • Limited WiFi (surcharge) device count
  • WiFi (surcharge)
  • Pay movies

Bedding and linens

  • Pillowtop mattress
  • Linens provided
  • Pillow menu

Reviews

The Westin Charlotte

2,170 Reviews #12 of 215 hotels in Charlotte

TripAdvisor Traveler Rating

  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
  • Excellent
    1039
  • Very Good
    583
  • Average
    284
  • Poor
    144
  • Terrible
    120

Recent Reviews

Jamieson M wrote a review on July 04, 2024
Trip Type:

Great

We love the Westin. This is perfect if you’re going to one of the sport games. Despite the construction, it still felt nice. Appreciated the water in the rooms and the lobby area, and the fruit...
Wendy F wrote a review on July 03, 2024
Trip Type:

Great hotel. Clean and service was great

Great hotel and staff! Clean and near convention center. Appeared to be going through renovation, but they did a good job containing it. Walked to convention center mostly indoors which is great...
Adam H wrote a review on June 17, 2024
Trip Type:

Great Valet

Armaan saved the day! A bellman was never sent to our room so Armaan the Valet offered to get our stuff, after retrieving our car. We had a load of luggage and 2 pets, and he was fast, courteous...

Policies

Deposit & Cancellation Policies

Deposit and cancellation policies vary by room type and/or rate selected. Please see policy information on the checkout page.