Property Amenities

Property services

  • Elevator/lift
  • 24-hour front desk
  • Porter/bellhop
  • Express check-out
  • Dry cleaning/laundry services
  • Luggage storage
  • ATM/banking
  • Gift shops or newsstand
  • Conference space
  • Tours/ticket assistance
  • Smoke-free property
  • Safe-deposit box at front desk
  • Television in common areas
  • Free newspapers in lobby

Activities

  • Indoor pool
  • Indoor pool (surcharge)
  • 24-hour fitness facilities

Business services

  • Business center
  • Computer station
  • Conference center
  • Ballroom(s)

Food and drink

  • Restaurant
  • Snack bar/deli
  • Breakfast available (surcharge)
  • Wedding services

Parking

  • Self parking (surcharge)
  • Valet parking (surcharge)
  • Electric car charging station

Shuttles and transportation

  • Limo or town car service available

In-Room Amenities

Services

  • Daily housekeeping

Features

  • Shower/tub combination
  • Private bathroom
  • Private bathroom (not in room)
  • Hair dryer (on request)
  • Iron/ironing board
  • Iron/ironing board (on request)
  • In-room safe (laptop compatible)
  • Blackout drapes/curtains
  • Desk
  • Rainfall showerhead
  • In-room climate control (heating)
  • Wheelchair accessible

Bathroom

  • Shower/tub combination
  • Towels provided
  • Bathrobes
  • Hair dryer

Media and electronics

  • Phone
  • Free local calls
  • Television
  • Television (surcharge)
  • Cable TV service
  • Flat-panel TV
  • Premium TV channels
  • Limited WiFi (surcharge) device count
  • WiFi (surcharge)
  • Pay movies

Bedding and linens

  • Pillowtop mattress
  • Linens provided
  • Pillow menu

Reviews

The Westin Charlotte

2,040 Reviews #18 of 212 hotels in Charlotte

TripAdvisor Traveler Rating

  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
  • Excellent
    924
  • Very Good
    578
  • Average
    281
  • Poor
    142
  • Terrible
    116
  • GreenLeader GreenPartner

Recent Reviews

claudette j wrote a review on May 08, 2023
Trip Type: Business

Great service as soon as I pulled in driveway to checkin. Very smooth process from valet to checkin. Helped with bags to

Great service as soon as I pulled in driveway to checkin. Very smooth process from valet to checkin. Helped with bags to room. Patiently waited as I checked to help being bags to room. Both gentlemen...
Kelley F wrote a review on May 06, 2023
Trip Type:

Isaiah valet

ISIAH was great! Isiah from valet was very helpful! Isiah from valet helped load our bags on the cart and then unload in the room. He also was very kind. He helped assisted with many things. Isiah is...
planetseb wrote a review on May 05, 2023 Ottawa, Canada
Trip Type: Business

Excellent customer experience

Excellent stay - stayed 6 nights for a conference and had a room with two double beds . Other than the usual reasons (clean, quiet rooms with amenities and comfortable bed ) - I enjoyed the...

Policies

Deposit & Cancellation Policies

Deposit and cancellation policies vary by room type and/or rate selected. Please see policy information on the checkout page.