Property Amenities

Property services

  • Elevator/lift
  • 24-hour front desk
  • Porter/bellhop
  • Express check-out
  • Dry cleaning/laundry services
  • Luggage storage
  • ATM/banking
  • Gift shops or newsstand
  • Conference space
  • Tours/ticket assistance
  • Smoke-free property
  • Safe-deposit box at front desk
  • Television in common areas
  • Free newspapers in lobby

Activities

  • Indoor pool
  • Indoor pool (surcharge)
  • 24-hour fitness facilities

Business services

  • Business center
  • Computer station
  • Conference center
  • Ballroom(s)

Food and drink

  • Restaurant
  • Snack bar/deli
  • Breakfast available (surcharge)
  • Wedding services

Parking

  • Self parking (surcharge)
  • Valet parking (surcharge)
  • Electric car charging station

Shuttles and transportation

  • Limo or town car service available

In-Room Amenities

Services

  • Daily housekeeping

Features

  • Shower/tub combination
  • Private bathroom
  • Private bathroom (not in room)
  • Hair dryer (on request)
  • Iron/ironing board
  • Iron/ironing board (on request)
  • In-room safe (laptop compatible)
  • Blackout drapes/curtains
  • Desk
  • Rainfall showerhead
  • In-room climate control (heating)
  • Wheelchair accessible

Bathroom

  • Shower/tub combination
  • Towels provided
  • Bathrobes
  • Hair dryer

Media and electronics

  • Phone
  • Free local calls
  • Television
  • Television (surcharge)
  • Cable TV service
  • Flat-panel TV
  • Premium TV channels
  • Limited WiFi (surcharge) device count
  • WiFi (surcharge)
  • Pay movies

Bedding and linens

  • Pillowtop mattress
  • Linens provided
  • Pillow menu

Reviews

The Westin Charlotte

2,086 Reviews #15 of 214 hotels in Charlotte

TripAdvisor Traveler Rating

  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
  • Excellent
    964
  • Very Good
    579
  • Average
    283
  • Poor
    143
  • Terrible
    117

Recent Reviews

Mariah J wrote a review on September 12, 2023
Trip Type: Couples

East coast experience

First time at this hotel and on the east coast last stop was charlotte so we picked this hotel mainly off of ratings we haven’t had the chance to explore much yet but our room is tidy and very cute...
372tinaw wrote a review on August 30, 2023 Louisville, Kentucky
Trip Type: Business

Paying for queen beds, getting beds only 1 inch bigger than a full size bed.

If you like paying for 2 queen beds - but getting 2 beds-each only 1 inch bigger than a full size bed. (I have read we don't complain. So, they continue to slide them into hotels and call them...
Kristin S wrote a review on August 17, 2023 Jacksonville, Florida
Trip Type:

Rodd in Valet is great!

We stayed at Westin Charlotte. Rodd in valet was soooo So friendly and fast! Asked us what time we needed our car and when we came down it was there waiting. So helpful! He went above and beyond...

Policies

Deposit & Cancellation Policies

Deposit and cancellation policies vary by room type and/or rate selected. Please see policy information on the checkout page.