Property Amenities

Property services

  • Elevator/lift
  • 24-hour front desk
  • Porter/bellhop
  • Express check-out
  • Dry cleaning/laundry services
  • Luggage storage
  • ATM/banking
  • Gift shops or newsstand
  • Conference space
  • Tours/ticket assistance
  • Smoke-free property
  • Safe-deposit box at front desk
  • Television in common areas
  • Free newspapers in lobby

Activities

  • Indoor pool
  • Indoor pool (surcharge)
  • 24-hour fitness facilities

Business services

  • Business center
  • Computer station
  • Conference center
  • Ballroom(s)

Food and drink

  • Restaurant
  • Snack bar/deli
  • Breakfast available (surcharge)
  • Wedding services

Parking

  • Self parking (surcharge)
  • Valet parking (surcharge)
  • Electric car charging station

Shuttles and transportation

  • Limo or town car service available

In-Room Amenities

Services

  • Daily housekeeping

Features

  • Shower/tub combination
  • Private bathroom
  • Private bathroom (not in room)
  • Hair dryer (on request)
  • Iron/ironing board
  • Iron/ironing board (on request)
  • In-room safe (laptop compatible)
  • Blackout drapes/curtains
  • Desk
  • Rainfall showerhead
  • In-room climate control (heating)
  • Wheelchair accessible

Bathroom

  • Shower/tub combination
  • Towels provided
  • Bathrobes
  • Hair dryer

Media and electronics

  • Phone
  • Free local calls
  • Television
  • Television (surcharge)
  • Cable TV service
  • Flat-panel TV
  • Premium TV channels
  • Limited WiFi (surcharge) device count
  • WiFi (surcharge)
  • Pay movies

Bedding and linens

  • Pillowtop mattress
  • Linens provided
  • Pillow menu

Reviews

The Westin Charlotte

1,942 Reviews #46 of 212 hotels in Charlotte

TripAdvisor Traveler Rating

  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
  • Excellent
    833
  • Very Good
    575
  • Average
    278
  • Poor
    142
  • Terrible
    114
  • GreenLeader GreenPartner

Recent Reviews

617hankj wrote a review on November 28, 2022 Greenville, South Carolina
Trip Type: Couples

Great choice

Great hotel for my first experience at at Westin!!! I will be back, the staff from the beginning to the end was great!!! That’s all I can say. I’m very pleased. When checking in, it smelled and...
506laceyr wrote a review on November 26, 2022
Trip Type: Couples

Valet service

The valet was amazing ayden was very respectful and professional he is exactly what you need doing this position. When you come to any establishment a smile is what lightens your heart and allows you...
B592KQrebeccab wrote a review on November 22, 2022
Trip Type: Business

Awesome service at valet

I don’t know when MC Escher started designing parking garages, but this hotel’s garage is evidence that he did. I had the worst time both finding my way out of the garage (had to basically walk out...

Policies

Deposit & Cancellation Policies

Deposit and cancellation policies vary by room type and/or rate selected. Please see policy information on the checkout page.