Property Amenities

Property services

  • Elevator/lift
  • 24-hour front desk
  • Porter/bellhop
  • Express check-out
  • Dry cleaning/laundry services
  • Luggage storage
  • ATM/banking
  • Gift shops or newsstand
  • Conference space
  • Tours/ticket assistance
  • Smoke-free property
  • Safe-deposit box at front desk
  • Television in common areas
  • Free newspapers in lobby

Activities

  • Indoor pool
  • Indoor pool (surcharge)
  • 24-hour fitness facilities

Business services

  • Business center
  • Computer station
  • Conference center
  • Ballroom(s)

Food and drink

  • Restaurant
  • Snack bar/deli
  • Breakfast available (surcharge)
  • Wedding services

Parking

  • Self parking (surcharge)
  • Valet parking (surcharge)
  • Electric car charging station

Shuttles and transportation

  • Limo or town car service available

In-Room Amenities

Services

  • Daily housekeeping

Features

  • Shower/tub combination
  • Private bathroom
  • Private bathroom (not in room)
  • Hair dryer (on request)
  • Iron/ironing board
  • Iron/ironing board (on request)
  • In-room safe (laptop compatible)
  • Blackout drapes/curtains
  • Desk
  • Rainfall showerhead
  • In-room climate control (heating)
  • Wheelchair accessible

Bathroom

  • Shower/tub combination
  • Towels provided
  • Bathrobes
  • Hair dryer

Media and electronics

  • Phone
  • Free local calls
  • Television
  • Television (surcharge)
  • Cable TV service
  • Flat-panel TV
  • Premium TV channels
  • Limited WiFi (surcharge) device count
  • WiFi (surcharge)
  • Pay movies

Bedding and linens

  • Pillowtop mattress
  • Linens provided
  • Pillow menu

Reviews

The Westin Charlotte

2,009 Reviews #24 of 213 hotels in Charlotte

TripAdvisor Traveler Rating

  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
  • Excellent
    892
  • Very Good
    578
  • Average
    281
  • Poor
    142
  • Terrible
    116
  • GreenLeader GreenPartner

Recent Reviews

Adrian S wrote a review on March 27, 2023
Trip Type:

Isiah did a great job

Isaiah helped me out a lot down stairs definitely appreciative during the late night hours! Very polite respectable and focused! Give this man a raise! Looking forward to coming back and visiting the...
DGreen1107 wrote a review on March 26, 2023
Trip Type:

The valet service was great.

Isaiah was awesome! He was so helpfu and went above and beyond to get me to the right person to pay my bill after being misinformed by the front desk. Then wen he noticed the front desk person had an...
laurawL5257LI wrote a review on March 25, 2023 Ocean Isle Beach, North Carolina
Trip Type: Business

Isiah was awesome

Isaiah was AWESOME!!! So personable and a great guy all about customer service! He was so helpful with our car and watched him with others people. It was a busy Saturday night. Thank you for a...

Policies

Deposit & Cancellation Policies

Deposit and cancellation policies vary by room type and/or rate selected. Please see policy information on the checkout page.