Property Amenities

Property services

  • Elevator/lift
  • 24-hour front desk
  • Porter/bellhop
  • Express check-out
  • Dry cleaning/laundry services
  • Luggage storage
  • ATM/banking
  • Gift shops or newsstand
  • Conference space
  • Tours/ticket assistance
  • Smoke-free property
  • Safe-deposit box at front desk
  • Television in common areas
  • Free newspapers in lobby

Activities

  • Indoor pool
  • Indoor pool (surcharge)
  • 24-hour fitness facilities

Business services

  • Business center
  • Computer station
  • Conference center
  • Ballroom(s)

Food and drink

  • Restaurant
  • Snack bar/deli
  • Breakfast available (surcharge)
  • Wedding services

Parking

  • Self parking (surcharge)
  • Valet parking (surcharge)
  • Electric car charging station

Shuttles and transportation

  • Limo or town car service available

In-Room Amenities

Services

  • Daily housekeeping

Features

  • Shower/tub combination
  • Private bathroom
  • Private bathroom (not in room)
  • Hair dryer (on request)
  • Iron/ironing board
  • Iron/ironing board (on request)
  • In-room safe (laptop compatible)
  • Blackout drapes/curtains
  • Desk
  • Rainfall showerhead
  • In-room climate control (heating)
  • Wheelchair accessible

Bathroom

  • Shower/tub combination
  • Towels provided
  • Bathrobes
  • Hair dryer

Media and electronics

  • Phone
  • Free local calls
  • Television
  • Television (surcharge)
  • Cable TV service
  • Flat-panel TV
  • Premium TV channels
  • Limited WiFi (surcharge) device count
  • WiFi (surcharge)
  • Pay movies

Bedding and linens

  • Pillowtop mattress
  • Linens provided
  • Pillow menu

Reviews

The Westin Charlotte

1,916 Reviews #47 of 212 hotels in Charlotte

TripAdvisor Traveler Rating

  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
  • Excellent
    814
  • Very Good
    573
  • Average
    276
  • Poor
    140
  • Terrible
    113
  • GreenLeader GreenPartner

Recent Reviews

nonrevflight wrote a review on September 25, 2022 United States
Trip Type: Couples

Convenient to everything in Uptown Charlotte!

I was in town for a concert and was vacillating between staying here or out by the airport. Ultimately, the convenience of staying within walking distance to Bank of America Stadium made me choose...
MXA70 wrote a review on September 15, 2022 Atlanta, Georgia
Trip Type: Business

Poor service for price

Westin Charlotte is not good. Staff brushed off complaints. Shower with no soap, shower gel, shampoo or conditioner for 2 days. Addressed over the phone and front desk. Room not serviced after 5 pm...
Nick P wrote a review on September 15, 2022
Trip Type: Friends getaway

Westin Valet was great

Upon arrival valet was great. They were waiting by the front door ready to assist with all bags and luggage. Connor from valet greeted us at the front entrance with a smile and walked us to the front...

Policies

Deposit & Cancellation Policies

Deposit and cancellation policies vary by room type and/or rate selected. Please see policy information on the checkout page.