Property Amenities

Property services

  • Express check-in
  • Elevator/lift
  • 24-hour front desk
  • Porter/bellhop
  • Express check-out
  • Dry cleaning/laundry services
  • Luggage storage
  • Concierge services
  • Coffee/tea in common areas
  • Conference space
  • Smoke-free property
  • Safe-deposit box at front desk
  • Television in common areas
  • Multilingual staff
  • Free newspapers in lobby

Parking

  • Self parking (surcharge)
  • RV, bus, truck parking (surcharge)

Activities

  • Outdoor pool
  • Outdoor pool (surcharge)
  • 24-hour fitness facilities

Business services

  • Computer station
  • Conference center
  • 24-hour business center
  • Ballroom(s)

Food and drink

  • Coffee/tea in common areas
  • Breakfast available (surcharge)
  • Vending machines
  • Wedding services

In-Room Amenities

Features

  • Air conditioning
  • Shower/tub combination
  • Private bathroom
  • Private bathroom (not in room)
  • Hair dryer (on request)
  • Iron/ironing board
  • Iron/ironing board (on request)
  • In-room safe
  • In-room safe (laptop compatible)
  • In-room safe (surcharge)
  • Blackout drapes/curtains
  • Desk
  • Heating
  • Wheelchair accessible

Services

  • Daily housekeeping

Bathroom

  • Shower/tub combination
  • Towels provided
  • Free toiletries
  • Hair dryer
  • Designer toiletries

Media and electronics

  • Phone
  • LCD TV
  • Television
  • Television (surcharge)
  • Cable TV service
  • Premium TV channels

Bedding and linens

  • Linens provided

Reviews

Sheraton Charlotte Hotel

631 Reviews #84 of 215 hotels in Charlotte

TripAdvisor Traveler Rating

  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
  • Excellent
    232
  • Very Good
    122
  • Average
    126
  • Poor
    76
  • Terrible
    75

Recent Reviews

farmer111 wrote a review on November 22, 2023 Ashland, Virginia
Trip Type:

Nice hotel but not very close to uptown Charlotte

Stayed here to attend a Cowboys game at Bank of America Stadium. Nice hotel with a comfortable room. The front desk staff members were great. It was filled with loud people due to the NFL game. The...
Rochelle H wrote a review on November 16, 2023
Trip Type:

Lovely staff and clean rooms

The hotel is very clean and nice. The service was good especially the friendliness of Dana, who took care of our luggage in CJs. She was exceptionally friendly and kind. We are excited to return and...
Vacation12256622931 wrote a review on November 14, 2023 New Jersey
Trip Type:

Thank you Dana!

Certainly not the best Bonvoy hotel I have stayed in, but the customer service was fabulous. Dana at the front desk was not only extremely helpful, but went above and beyond to help fix a problem I...

Policies

Deposit & Cancellation Policies

Deposit and cancellation policies vary by room type and/or rate selected. Please see policy information on the checkout page.