Property Amenities

Property services

  • Express check-in
  • Elevator/lift
  • 24-hour front desk
  • Porter/bellhop
  • Express check-out
  • Dry cleaning/laundry services
  • Luggage storage
  • Concierge services
  • Coffee/tea in common areas
  • Conference space
  • Smoke-free property
  • Safe-deposit box at front desk
  • Television in common areas
  • Multilingual staff
  • Free newspapers in lobby

Parking

  • Self parking (surcharge)
  • RV, bus, truck parking (surcharge)

Activities

  • Outdoor pool
  • Outdoor pool (surcharge)
  • 24-hour fitness facilities

Business services

  • Computer station
  • Conference center
  • 24-hour business center
  • Ballroom(s)

Food and drink

  • Coffee/tea in common areas
  • Breakfast available (surcharge)
  • Vending machines
  • Wedding services

In-Room Amenities

Features

  • Air conditioning
  • Shower/tub combination
  • Private bathroom
  • Private bathroom (not in room)
  • Hair dryer (on request)
  • Iron/ironing board
  • Iron/ironing board (on request)
  • In-room safe
  • In-room safe (laptop compatible)
  • In-room safe (surcharge)
  • Blackout drapes/curtains
  • Desk
  • Heating
  • Wheelchair accessible

Services

  • Daily housekeeping

Bathroom

  • Shower/tub combination
  • Towels provided
  • Free toiletries
  • Hair dryer
  • Designer toiletries

Media and electronics

  • Phone
  • LCD TV
  • Television
  • Television (surcharge)
  • Cable TV service
  • Premium TV channels

Bedding and linens

  • Linens provided

Reviews

Sheraton Charlotte Hotel

659 Reviews #87 of 220 hotels in Charlotte

TripAdvisor Traveler Rating

  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
  • Excellent
    243
  • Very Good
    123
  • Average
    132
  • Poor
    80
  • Terrible
    81

Recent Reviews

GoPlaces44743919086 wrote a review on November 17, 2024 Florida
Trip Type: Business

🛑 WARNING!!! Should NOT be a Marriott hotel. Howard Johnson off 75 or 95 maybe? Stay somewhere else!!! 🤬

DIRTIEST, most UNORGANIZED HOTEL EVER!! Should NOT be Marriott hotel. From the moment you arrive, everything is a disaster. No valet or bellman to help; need to find help. You check into dirty...
Julie J wrote a review on November 13, 2024
Trip Type:

Needs a complete remodel

The hotel needs some serious TLC. My first room smelled like urine, so I asked to be moved. My second room didn't smell, but there were holes in the lampshades, the desk chair was falling apart...
ashleyreid06 wrote a review on November 10, 2024 San Anselmo, California
Trip Type:

Exceptional Customer Service

I attended a conference at the Sheraton hotel in October. The hotel was navigating unexpected capacity due to a local college’s emergency. I had an early arrival that couldn’t be accommodated for an...

Policies

Deposit & Cancellation Policies

Deposit and cancellation policies vary by room type and/or rate selected. Please see policy information on the checkout page.