Property Amenities

Property services

  • Express check-in
  • Elevator/lift
  • 24-hour front desk
  • Porter/bellhop
  • Express check-out
  • Dry cleaning/laundry services
  • Luggage storage
  • Concierge services
  • Coffee/tea in common areas
  • Conference space
  • Smoke-free property
  • Safe-deposit box at front desk
  • Television in common areas
  • Multilingual staff
  • Free newspapers in lobby

Parking

  • Self parking (surcharge)
  • RV, bus, truck parking (surcharge)

Activities

  • Outdoor pool
  • Outdoor pool (surcharge)
  • 24-hour fitness facilities

Business services

  • Computer station
  • Conference center
  • 24-hour business center
  • Ballroom(s)

Food and drink

  • Coffee/tea in common areas
  • Breakfast available (surcharge)
  • Vending machines
  • Wedding services

In-Room Amenities

Features

  • Air conditioning
  • Shower/tub combination
  • Private bathroom
  • Private bathroom (not in room)
  • Hair dryer (on request)
  • Iron/ironing board
  • Iron/ironing board (on request)
  • In-room safe
  • In-room safe (laptop compatible)
  • In-room safe (surcharge)
  • Blackout drapes/curtains
  • Desk
  • Heating
  • Wheelchair accessible

Services

  • Daily housekeeping

Bathroom

  • Shower/tub combination
  • Towels provided
  • Free toiletries
  • Hair dryer
  • Designer toiletries

Media and electronics

  • Phone
  • LCD TV
  • Television
  • Television (surcharge)
  • Cable TV service
  • Premium TV channels

Bedding and linens

  • Linens provided

Reviews

Sheraton Charlotte Hotel

653 Reviews #82 of 219 hotels in Charlotte

TripAdvisor Traveler Rating

  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
  • Excellent
    242
  • Very Good
    123
  • Average
    131
  • Poor
    79
  • Terrible
    78

Recent Reviews

Scott H wrote a review on October 15, 2024 Melbourne, Florida
Trip Type:

Poor service

We booked for a few days to see an NFL game. I called in advance to let them know it would be a late check in twice. Both times I called the hotel the person on the other wasn’t friendly. When we...
Ricardo E wrote a review on October 13, 2024
Trip Type: Business

AMAZING !!

Amazing service from karizmah and felice !! Couldn’t have asked for a better service . Made my whole trip great !! Would definitely come back just to receive the service I was given ! Second to none...
andrewd0miny wrote a review on September 17, 2024 Uchaud, France
Trip Type:

Typical classical hotel

A little disappointing for such a classic hotel group. The rooms had an underwhelming, classical or old style to them with little modern feel to it. The staff were great and very helpful, and the...

Policies

Deposit & Cancellation Policies

Deposit and cancellation policies vary by room type and/or rate selected. Please see policy information on the checkout page.