Property Amenities

Property services

  • Express check-in
  • Elevator/lift
  • 24-hour front desk
  • Porter/bellhop
  • Express check-out
  • Dry cleaning/laundry services
  • Luggage storage
  • Concierge services
  • Coffee/tea in common areas
  • Conference space
  • Smoke-free property
  • Safe-deposit box at front desk
  • Television in common areas
  • Multilingual staff
  • Free newspapers in lobby

Parking

  • Self parking (surcharge)
  • RV, bus, truck parking (surcharge)

Activities

  • Outdoor pool
  • Outdoor pool (surcharge)
  • 24-hour fitness facilities

Business services

  • Computer station
  • Conference center
  • 24-hour business center
  • Ballroom(s)

Food and drink

  • Coffee/tea in common areas
  • Breakfast available (surcharge)
  • Vending machines
  • Wedding services

In-Room Amenities

Features

  • Air conditioning
  • Shower/tub combination
  • Private bathroom
  • Private bathroom (not in room)
  • Hair dryer (on request)
  • Iron/ironing board
  • Iron/ironing board (on request)
  • In-room safe
  • In-room safe (laptop compatible)
  • In-room safe (surcharge)
  • Blackout drapes/curtains
  • Desk
  • Heating
  • Wheelchair accessible

Services

  • Daily housekeeping

Bathroom

  • Shower/tub combination
  • Towels provided
  • Free toiletries
  • Hair dryer
  • Designer toiletries

Media and electronics

  • Phone
  • LCD TV
  • Television
  • Television (surcharge)
  • Cable TV service
  • Premium TV channels

Bedding and linens

  • Linens provided

Reviews

Sheraton Charlotte Hotel

651 Reviews #82 of 219 hotels in Charlotte

TripAdvisor Traveler Rating

  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
  • Excellent
    241
  • Very Good
    123
  • Average
    131
  • Poor
    78
  • Terrible
    78

Recent Reviews

andrewd0miny wrote a review on September 17, 2024 Uchaud, France
Trip Type:

Typical classical hotel

A little disappointing for such a classic hotel group. The rooms had an underwhelming, classical or old style to them with little modern feel to it. The staff were great and very helpful, and the...
watsac wrote a review on August 04, 2024 Bel Air, Maryland
Trip Type:

DON'T STAY HERE

Upon arrival, we immediately noticed the lack of maintenance evident throughout the property. The exterior of the hotel showed signs of neglect, with worn-out paint and unkempt landscaping that did...
342robbiem wrote a review on July 23, 2024
Trip Type:

F. A.D. (Fantastic, Amazing, Delightful)

I was at this hotel attending a conference, I was given excellent service by Felice, Alana and Daniela at the food bar service area. All three had great customer service and amazing personalities. I...

Policies

Deposit & Cancellation Policies

Deposit and cancellation policies vary by room type and/or rate selected. Please see policy information on the checkout page.