Property Amenities

Property services

  • Express check-in
  • Elevator/lift
  • 24-hour front desk
  • Porter/bellhop
  • Express check-out
  • Dry cleaning/laundry services
  • Luggage storage
  • Concierge services
  • Coffee/tea in common areas
  • Conference space
  • Smoke-free property
  • Safe-deposit box at front desk
  • Television in common areas
  • Multilingual staff
  • Free newspapers in lobby

Parking

  • Self parking (surcharge)
  • RV, bus, truck parking (surcharge)

Activities

  • Outdoor pool
  • Outdoor pool (surcharge)
  • 24-hour fitness facilities

Business services

  • Computer station
  • Conference center
  • 24-hour business center
  • Ballroom(s)

Food and drink

  • Coffee/tea in common areas
  • Breakfast available (surcharge)
  • Vending machines
  • Wedding services

In-Room Amenities

Features

  • Air conditioning
  • Shower/tub combination
  • Private bathroom
  • Private bathroom (not in room)
  • Hair dryer (on request)
  • Iron/ironing board
  • Iron/ironing board (on request)
  • In-room safe
  • In-room safe (laptop compatible)
  • In-room safe (surcharge)
  • Blackout drapes/curtains
  • Desk
  • Heating
  • Wheelchair accessible

Services

  • Daily housekeeping

Bathroom

  • Shower/tub combination
  • Towels provided
  • Free toiletries
  • Hair dryer
  • Designer toiletries

Media and electronics

  • Phone
  • LCD TV
  • Television
  • Television (surcharge)
  • Cable TV service
  • Premium TV channels

Bedding and linens

  • Linens provided

Reviews

Sheraton Charlotte Hotel

648 Reviews #82 of 215 hotels in Charlotte

TripAdvisor Traveler Rating

  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
  • Excellent
    240
  • Very Good
    123
  • Average
    130
  • Poor
    78
  • Terrible
    77

Recent Reviews

RWSII wrote a review on July 13, 2024 Roswell, Georgia
Trip Type: Business

Needs updated, very dated

Stayed at this hotel for a business meeting and was not impressed. It does check all the boxes- room service, good location, good gym, good pool. But it is old and somewhat confusing. It’s attached...
V1446MDrobinp wrote a review on July 11, 2024 Accokeek, Maryland
Trip Type: Business

False advertisement of rooftop, dirty worn out rugs in room, dirty pool & pool furniture.

Smelly & dirty worn out rugs in room, holes in chair, broken & unworkable lamps, damp bed. Dirty pool & pool furniture. Rooftop is falsely advertise because the furniture & atmosphere isnt the same...
AzBillL wrote a review on July 01, 2024 Chandler, Arizona
Trip Type:

Common areas are fine but room was disgusting. Will not be back. May never go to a Sheraton again.

Rooms are old and worn. Gross hand prints on lamp. Nasty splatter on side of nightstand. Popcorn ceiling with something growing on it. Bathroom floors dirty. No hot water for the first 2...

Policies

Deposit & Cancellation Policies

Deposit and cancellation policies vary by room type and/or rate selected. Please see policy information on the checkout page.