Property Amenities

Property services

  • Express check-in
  • Elevator/lift
  • 24-hour front desk
  • Porter/bellhop
  • Express check-out
  • Dry cleaning/laundry services
  • Luggage storage
  • Concierge services
  • Coffee/tea in common areas
  • Conference space
  • Smoke-free property
  • Safe-deposit box at front desk
  • Television in common areas
  • Multilingual staff
  • Free newspapers in lobby


  • Self parking (surcharge)
  • RV, bus, truck parking (surcharge)


  • Outdoor pool
  • Outdoor pool (surcharge)
  • 24-hour fitness facilities

Business services

  • Computer station
  • Conference center
  • 24-hour business center
  • Ballroom(s)

Food and drink

  • Coffee/tea in common areas
  • Breakfast available (surcharge)
  • Vending machines
  • Wedding services

In-Room Amenities


  • Air conditioning
  • Shower/tub combination
  • Private bathroom
  • Private bathroom (not in room)
  • Hair dryer (on request)
  • Iron/ironing board
  • Iron/ironing board (on request)
  • In-room safe
  • In-room safe (laptop compatible)
  • In-room safe (surcharge)
  • Blackout drapes/curtains
  • Desk
  • Heating
  • Wheelchair accessible


  • Daily housekeeping


  • Shower/tub combination
  • Towels provided
  • Free toiletries
  • Hair dryer
  • Designer toiletries

Media and electronics

  • Phone
  • LCD TV
  • Television
  • Television (surcharge)
  • Cable TV service
  • Premium TV channels

Bedding and linens

  • Linens provided


Sheraton Charlotte Hotel

647 Reviews #79 of 215 hotels in Charlotte

TripAdvisor Traveler Rating

  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
  • Excellent
  • Very Good
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Recent Reviews

AzBillL wrote a review on July 01, 2024 Chandler, Arizona
Trip Type:

Common areas are fine but room was disgusting. Will not be back. May never go to a Sheraton again.

Rooms are old and worn. Gross hand prints on lamp. Nasty splatter on side of nightstand. Popcorn ceiling with something growing on it. Bathroom floors dirty. No hot water for the first 2...
Ashley E wrote a review on June 30, 2024
Trip Type:


Booked this room for my boyfriend’s birthday weekend and thought there was no way I could go wrong with the Sheraton. Booked a city view king room. We arrived at 8pm to check in and were told our...
Paul P wrote a review on June 23, 2024
Trip Type:

Truly a blessing

Daisy was really nice and accommodated my needs. Daisy went far and beyond to make sure all my needs were met. I truly recommend everyone to dine at the Sheraton and you won’t be disappointed...


Deposit & Cancellation Policies

Deposit and cancellation policies vary by room type and/or rate selected. Please see policy information on the checkout page.