Property Amenities

Property services

  • Express check-in
  • Elevator/lift
  • 24-hour front desk
  • Porter/bellhop
  • Express check-out
  • Dry cleaning/laundry services
  • Luggage storage
  • Concierge services
  • Coffee/tea in common areas
  • Conference space
  • Smoke-free property
  • Safe-deposit box at front desk
  • Television in common areas
  • Multilingual staff
  • Free newspapers in lobby

Parking

  • Self parking (surcharge)
  • RV, bus, truck parking (surcharge)

Activities

  • Outdoor pool
  • Outdoor pool (surcharge)
  • 24-hour fitness facilities

Business services

  • Computer station
  • Conference center
  • 24-hour business center
  • Ballroom(s)

Food and drink

  • Coffee/tea in common areas
  • Breakfast available (surcharge)
  • Vending machines
  • Wedding services

In-Room Amenities

Features

  • Air conditioning
  • Shower/tub combination
  • Private bathroom
  • Private bathroom (not in room)
  • Hair dryer (on request)
  • Iron/ironing board
  • Iron/ironing board (on request)
  • In-room safe
  • In-room safe (laptop compatible)
  • In-room safe (surcharge)
  • Blackout drapes/curtains
  • Desk
  • Heating
  • Wheelchair accessible

Services

  • Daily housekeeping

Bathroom

  • Shower/tub combination
  • Towels provided
  • Free toiletries
  • Hair dryer
  • Designer toiletries

Media and electronics

  • Phone
  • LCD TV
  • Television
  • Television (surcharge)
  • Cable TV service
  • Premium TV channels

Bedding and linens

  • Linens provided

Reviews

Sheraton Charlotte Hotel

616 Reviews #85 of 214 hotels in Charlotte

TripAdvisor Traveler Rating

  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
  • Excellent
    222
  • Very Good
    120
  • Average
    124
  • Poor
    76
  • Terrible
    74

Recent Reviews

Mike_Dodson_92 wrote a review on September 06, 2023
Trip Type:

Front desk satisfaction

Joseph at front desk is awesome. Helpful with things to do around the city. Even helped me get a room facing the city just so my stay was better. As someone who’s considering moving to Charlotte his...
Sean W wrote a review on September 04, 2023
Trip Type:

Staff make this place great!

I stayed at the Sheraton for a week helping run a camp. The staff were next level awesome, especially Bella! The hotel was clean, well run and the staff were so friendly and helpful. Definitely a...
Shelton S wrote a review on August 29, 2023
Trip Type:

Satisfied Guest

Beautiful hotel. My room was updated and clean. The gym was satisfactory and the location was in close proximity to numerous shops and restaurants. Joseph at the front desk provided phenomenal and...

Policies

Deposit & Cancellation Policies

Deposit and cancellation policies vary by room type and/or rate selected. Please see policy information on the checkout page.