Property Amenities

Property services

  • Express check-in
  • Elevator/lift
  • 24-hour front desk
  • Porter/bellhop
  • Express check-out
  • Dry cleaning/laundry services
  • Luggage storage
  • Concierge services
  • Coffee/tea in common areas
  • Conference space
  • Smoke-free property
  • Safe-deposit box at front desk
  • Television in common areas
  • Multilingual staff
  • Free newspapers in lobby

Parking

  • Self parking (surcharge)
  • RV, bus, truck parking (surcharge)

Activities

  • Outdoor pool
  • Outdoor pool (surcharge)
  • 24-hour fitness facilities

Business services

  • Computer station
  • Conference center
  • 24-hour business center
  • Ballroom(s)

Food and drink

  • Coffee/tea in common areas
  • Breakfast available (surcharge)
  • Vending machines
  • Wedding services

In-Room Amenities

Features

  • Air conditioning
  • Shower/tub combination
  • Private bathroom
  • Private bathroom (not in room)
  • Hair dryer (on request)
  • Iron/ironing board
  • Iron/ironing board (on request)
  • In-room safe
  • In-room safe (laptop compatible)
  • In-room safe (surcharge)
  • Blackout drapes/curtains
  • Desk
  • Heating
  • Wheelchair accessible

Services

  • Daily housekeeping

Bathroom

  • Shower/tub combination
  • Towels provided
  • Free toiletries
  • Hair dryer
  • Designer toiletries

Media and electronics

  • Phone
  • LCD TV
  • Television
  • Television (surcharge)
  • Cable TV service
  • Premium TV channels

Bedding and linens

  • Linens provided

Reviews

Sheraton Charlotte Hotel

557 Reviews #100 of 212 hotels in Charlotte

TripAdvisor Traveler Rating

  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
  • Excellent
    182
  • Very Good
    115
  • Average
    119
  • Poor
    72
  • Terrible
    69

Recent Reviews

hah095 wrote a review on January 12, 2023 Miami, Florida
Trip Type: Business

Business Trip 2023

I had a wonderful stay. The hotel staff was amiable and caring. George, the security guard, was very professional and helpful. The hotel is very clean and the rooms are spacious. The beds are very...
BriAnn D wrote a review on January 10, 2023
Trip Type:

Lovely Stay

We had a great stay at the Sheraton. Destiny was amazing and Hunter did a great job of checking us in quickly. Everybody was very friendly and the shuttle to and from the convention center was...
jonathandI8938HX wrote a review on January 02, 2023
Trip Type: Friends getaway

Amazing customer service

My friend and I needed a quick room because of travel delays and Jandel was able to assist us with ease. Everything was easy breezy and the room was great! Views are great facing down town and can...

Policies

Deposit & Cancellation Policies

Deposit and cancellation policies vary by room type and/or rate selected. Please see policy information on the checkout page.