Sheraton Charlotte Hotel

Uptown Hotel
Sheraton Charlotte Hotel #101 of 213 hotels in Charlotte #101 of 213 hotels in Charlotte
Star ratings explained
555 South McDowell Street South Tower Charlotte, NC 28204

Why we like it

  • Choose between an indoor or an outdoor pool depending on your mood and the weather
  • Skyline views from the rooftop bar are worth a picture or two
  • Sheraton hotels are famous for their quality mattresses and bedding, and this is no exception
  • The on-site grill is ideal for an easy meal without leaving the property
  • Valet parking is extra convenient in this crowded part of the city

What you need to know

  • Free WiFi won’t drain your monthly data
  • Enjoy high quality room service 24 hours a day
  • The concierge lounge offers special perks to members and anyone willing to pay an extra fee
  • The on-site gym is modern and packed with useful equipment
  • At an added rate, bring up to two pets of up to 80 lb each

Charlotte Hotel Features

COVID-19 Protocols Guest Shuttle Free WiFi Swimming Pool On-site Restaurant On-site Bar Free Breakfast Free Parking ADA Accessible Units Available Pet Friendly Walk to Sports Venue Walk to Museum Walk to Light Rail


Uptown Charlotte, the site of this hotel, is packed with things to do and discover. Multiple shopping malls grace the area, interspersed with restaurants, bars, and all the sports that Charlotte has to offer.

  • Distance to Bank of America Stadium: 1.4 miles
  • Within walking distance: Charlotte Convention Center, Spectrum Center, sports arenas, dozens of restaurants, bars, museums and city landmarks
  • Transportation: A car is not necessary

Property Amenities

Property services

  • Express check-in
  • Elevator/lift
  • 24-hour front desk
  • Porter/bellhop
  • Express check-out
  • Dry cleaning/laundry services
  • Luggage storage
  • Concierge services
  • Coffee/tea in common areas
  • Conference space
  • Smoke-free property
  • Safe-deposit box at front desk
  • Television in common areas
  • Multilingual staff
  • Free newspapers in lobby


  • Self parking (surcharge)
  • RV, bus, truck parking (surcharge)


  • Outdoor pool
  • Outdoor pool (surcharge)
  • 24-hour fitness facilities

Business services

  • Computer station
  • Conference center
  • 24-hour business center
  • Ballroom(s)

Food and drink

  • Coffee/tea in common areas
  • Breakfast available (surcharge)
  • Vending machines
  • Wedding services

In-Room Amenities


  • Air conditioning
  • Shower/tub combination
  • Private bathroom
  • Private bathroom (not in room)
  • Hair dryer (on request)
  • Iron/ironing board
  • Iron/ironing board (on request)
  • In-room safe
  • In-room safe (laptop compatible)
  • In-room safe (surcharge)
  • Blackout drapes/curtains
  • Desk
  • Heating
  • Wheelchair accessible


  • Daily housekeeping


  • Shower/tub combination
  • Free toiletries
  • Hair dryer
  • Designer toiletries

Media and electronics

  • Phone
  • LCD TV
  • Television
  • Television (surcharge)
  • Cable TV service
  • Premium TV channels

Bedding and linens

  • Towels provided
  • Linens provided


Sheraton Charlotte Hotel

513 Reviews #101 of 213 hotels in Charlotte

TripAdvisor Traveler Rating

  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
  • Excellent
  • Very Good
  • Average
  • Poor
  • Terrible

Recent Reviews

722pks wrote a review on July 28, 2021
Trip Type: Business


The worst WiFi I ever had. Complained to the hotel tech, nothing happened. If you’re on business trip Do not risk your business connection relying on this hotel WiFi. I’d not recommend this hotel for...
999kathym wrote a review on June 05, 2021 Boca Raton, Florida
Trip Type: Family

Stay away

Checked in to a room with urine on the toilet seat. Asked for someone to come to clean it and no one ever showed up. Went back down to front desk and requested a new room. New room had two giant hair...
pizzalover371 wrote a review on April 11, 2021
Trip Type: Friends getaway

No worth the money!

The quality of this hotel definitely does not correlate with the price of the room. If I am going to pay $200 a night for a hotel room (room, tax, and parking total), then it should at least have a...


Deposit & Cancellation Policies

Deposit and cancellation policies vary by room type and/or rate selected. Please see policy information on the checkout page.