Sheraton Charlotte Hotel

Uptown Hotel
Sheraton Charlotte Hotel #107 of 213 hotels in Charlotte #107 of 213 hotels in Charlotte
Star ratings explained
555 South McDowell Street South Tower Charlotte, NC 28204

Why we like it

  • Choose between an indoor or an outdoor pool depending on your mood and the weather
  • Skyline views from the rooftop bar are worth a picture or two
  • Sheraton hotels are famous for their quality mattresses and bedding, and this is no exception
  • The on-site grill is ideal for an easy meal without leaving the property
  • Valet parking is extra convenient in this crowded part of the city

What you need to know

  • Free WiFi won’t drain your monthly data
  • Enjoy high quality room service 24 hours a day
  • The concierge lounge offers special perks to members and anyone willing to pay an extra fee
  • The on-site gym is modern and packed with useful equipment
  • At an added rate, bring up to two pets of up to 80 lb each

Charlotte Hotel Features

COVID-19 Protocols Guest Shuttle Free WiFi Swimming Pool On-site Restaurant On-site Bar Free Breakfast Free Parking ADA Accessible Units Available Pet Friendly Walk to Sports Venue Walk to Museum Walk to Light Rail


Uptown Charlotte, the site of this hotel, is packed with things to do and discover. Multiple shopping malls grace the area, interspersed with restaurants, bars, and all the sports that Charlotte has to offer.

  • Distance to Bank of America Stadium: 1.4 miles
  • Within walking distance: Charlotte Convention Center, Spectrum Center, sports arenas, dozens of restaurants, bars, museums and city landmarks
  • Transportation: A car is not necessary

Property Amenities

Property services

  • Express check-in
  • Elevator/lift
  • 24-hour front desk
  • Porter/bellhop
  • Express check-out
  • Dry cleaning/laundry services
  • Luggage storage
  • Concierge services
  • Coffee/tea in common areas
  • Conference space
  • Smoke-free property
  • Safe-deposit box at front desk
  • Television in common areas
  • Multilingual staff
  • Free newspapers in lobby


  • Self parking (surcharge)
  • RV, bus, truck parking (surcharge)


  • Outdoor pool
  • Outdoor pool (surcharge)
  • 24-hour fitness facilities

Business services

  • Computer station
  • Conference center
  • 24-hour business center
  • Ballroom(s)

Food and drink

  • Coffee/tea in common areas
  • Breakfast available (surcharge)
  • Vending machines
  • Wedding services

In-Room Amenities


  • Air conditioning
  • Shower/tub combination
  • Private bathroom
  • Private bathroom (not in room)
  • Hair dryer (on request)
  • Iron/ironing board
  • Iron/ironing board (on request)
  • In-room safe
  • In-room safe (laptop compatible)
  • In-room safe (surcharge)
  • Blackout drapes/curtains
  • Desk
  • Heating
  • Wheelchair accessible


  • Daily housekeeping


  • Shower/tub combination
  • Towels provided
  • Free toiletries
  • Hair dryer
  • Designer toiletries

Media and electronics

  • Phone
  • LCD TV
  • Television
  • Television (surcharge)
  • Cable TV service
  • Premium TV channels

Bedding and linens

  • Linens provided


Sheraton Charlotte Hotel

518 Reviews #107 of 213 hotels in Charlotte

TripAdvisor Traveler Rating

  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
  • Excellent
  • Very Good
  • Average
  • Poor
  • Terrible

Recent Reviews

fatimaj2022 wrote a review on January 02, 2022
Trip Type: Couples

Beyond disappointed

Absolutely disappointing stay. A few days before check in I called to ask a very simple question. What are the opening hours of the rooftop on nye. The guy was blantely rude and incompetent. He...
J838CMdavidd wrote a review on October 21, 2021
Trip Type: Business

This hotel needs to close

I am LTE with Marriott. I traveled with a colleague who has not travelled in a year. She received a suite level room upgrade, I was given a small room next to the elevator. The hotel is old...
Tourtheworld565 wrote a review on September 14, 2021 Dallas, Texas
Trip Type: Business

Outdated and Dirty

Checked into the hotel, lobby is beautiful but the rooms are outdated and not cleaned very well. The housekeeping should spend this slow time detailing the rooms. The floors, baseboards, furniture...


Deposit & Cancellation Policies

Deposit and cancellation policies vary by room type and/or rate selected. Please see policy information on the checkout page.