Property Amenities

Property services

  • Express check-in
  • Elevator/lift
  • 24-hour front desk
  • Conference space
  • Grocery/convenience store
  • Express check-out
  • Tours/ticket assistance
  • Dry cleaning/laundry services
  • Smoke-free property
  • Luggage storage
  • Concierge services
  • Free newspapers in lobby

Food and drink

  • Bar/lounge
  • Free breakfast
  • Restaurant

Activities

  • Fitness facilities
  • Fitness facilities (surcharge)
  • Outdoor pool
  • Outdoor pool (surcharge)
  • 24-hour fitness facilities

Business services

  • Meeting rooms
  • 24-hour business center

Parking

  • Valet parking (surcharge)

In-Room Amenities

Features

  • Air conditioning
  • Private bathroom
  • Private bathroom (not in room)
  • Hair dryer (on request)
  • Iron/ironing board
  • Iron/ironing board (on request)
  • In-room safe
  • In-room safe (laptop compatible)
  • In-room safe (surcharge)
  • Blackout drapes/curtains
  • Desk

Food and drink

  • Refrigerator

Services

  • Daily housekeeping

Media and electronics

  • Phone
  • Free local calls
  • Netflix available
  • Television
  • Television (surcharge)
  • Satellite TV service
  • Flat-panel TV
  • Premium TV channels
  • Free WiFi
  • Free WiFi (limited) device count
  • Free WiFi (limited) duration
  • Free WiFi (limited) time
  • MP3 docking station

Bathroom

  • Towels provided
  • Hair dryer
  • Designer toiletries

Bedding and linens

  • Linens provided
  • Sofa bed
  • Sofa bed size

Reviews

Hyatt Place Charlotte Downtown

1,567 Reviews #44 of 216 hotels in Charlotte

TripAdvisor Traveler Rating

  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
  • Excellent
    883
  • Very Good
    345
  • Average
    158
  • Poor
    91
  • Terrible
    90

Recent Reviews

BBBBRIDGETT wrote a review on April 28, 2024 Surf City, North Carolina
Trip Type:

🌟 🌟🌟🌟🌟

Elevators are annoying but the staff makes up for it. Ladies at front desk..floor 10 are AWESOME!! Visit Rio when needing valet.
Mike R wrote a review on April 26, 2024
Trip Type:

Valet Parking

Check-in went ok. However, we were told 24-hr checkout as we needed to be to hospital for surgery at 5:30 am. When we texted to get car out of valet no-one showed up. We I went back to hotel front...
rachell13169 wrote a review on April 20, 2024 Boston, Massachusetts
Trip Type: Friends getaway

Central location

Central location and rooftop bar. Elevator was broken during our stay and check in is on the 10th floor. Confusing layout but hotel in good condition. They did refund us 1 night due to the elevator...

Policies

Deposit & Cancellation Policies

Deposit and cancellation policies vary by room type and/or rate selected. Please see policy information on the checkout page.