Property Amenities

Property services

  • Express check-in
  • Elevator/lift
  • 24-hour front desk
  • Conference space
  • Grocery/convenience store
  • Express check-out
  • Tours/ticket assistance
  • Dry cleaning/laundry services
  • Smoke-free property
  • Luggage storage
  • Concierge services
  • Free newspapers in lobby

Food and drink

  • Bar/lounge
  • Free breakfast
  • Restaurant

Activities

  • Fitness facilities
  • Fitness facilities (surcharge)
  • Outdoor pool
  • Outdoor pool (surcharge)
  • 24-hour fitness facilities

Business services

  • Meeting rooms
  • 24-hour business center

Parking

  • Valet parking (surcharge)

Internet access in public areas

  • Free WiFi
  • Free WiFi (limited) device count
  • Free WiFi (limited) duration
  • Free WiFi (limited) time

In-Room Amenities

Features

  • Air conditioning
  • Private bathroom
  • Private bathroom (not in room)
  • Hair dryer (on request)
  • Iron/ironing board
  • Iron/ironing board (on request)
  • In-room safe
  • In-room safe (laptop compatible)
  • In-room safe (surcharge)
  • Blackout drapes/curtains
  • Desk

Food and drink

  • Refrigerator

Services

  • Daily housekeeping

Media and electronics

  • Phone
  • Free local calls
  • Netflix available
  • Television
  • Television (surcharge)
  • Satellite TV service
  • Flat-panel TV
  • Premium TV channels
  • MP3 docking station

Bathroom

  • Towels provided
  • Hair dryer
  • Designer toiletries

Bedding and linens

  • Linens provided
  • Sofa bed
  • Sofa bed size

Reviews

Hyatt Place Charlotte Downtown

1,620 Reviews #46 of 220 hotels in Charlotte

TripAdvisor Traveler Rating

  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
  • Excellent
    905
  • Very Good
    351
  • Average
    167
  • Poor
    98
  • Terrible
    99

Recent Reviews

Cheryle C wrote a review on November 30, 2024
Trip Type: Family

Horrible Experience

Horrible experience. Never told that the hotel is under construction. Checking in at a folding table. Had to pay $40.00 to park because the parking lot was closed off. No restaurant or bar. No...
SallyTiger wrote a review on November 19, 2024 Valley, Alabama
Trip Type: Family

Great stay close to Spectrum Center

We stayed here to attend a concert at the Spectrum Center. It was a short walk away. The room was very nice and had a gorgeous view of downtown Charlotte. The free breakfast was really good - nicely...
Krlauer007 wrote a review on November 17, 2024
Trip Type: Family

Poor experience

Uncomfortable beds and pillows. The breakfast was at best a “C-“ with only watery separating eggs and rubbery sausage for hot food options. We paid for valet and when we went to get our car in the...

Policies

Deposit & Cancellation Policies

Deposit and cancellation policies vary by room type and/or rate selected. Please see policy information on the checkout page.