Property Amenities

Property services

  • Express check-in
  • Elevator/lift
  • 24-hour front desk
  • Conference space
  • Grocery/convenience store
  • Express check-out
  • Tours/ticket assistance
  • Dry cleaning/laundry services
  • Smoke-free property
  • Luggage storage
  • Concierge services
  • Free newspapers in lobby

Food and drink

  • Bar/lounge
  • Free breakfast
  • Restaurant

Activities

  • Fitness facilities
  • Fitness facilities (surcharge)
  • Outdoor pool
  • Outdoor pool (surcharge)
  • 24-hour fitness facilities

Business services

  • Meeting rooms
  • 24-hour business center

Parking

  • Valet parking (surcharge)

In-Room Amenities

Features

  • Air conditioning
  • Private bathroom
  • Private bathroom (not in room)
  • Hair dryer (on request)
  • Iron/ironing board
  • Iron/ironing board (on request)
  • In-room safe
  • In-room safe (laptop compatible)
  • In-room safe (surcharge)
  • Blackout drapes/curtains
  • Desk

Food and drink

  • Refrigerator

Services

  • Daily housekeeping

Media and electronics

  • Phone
  • Free local calls
  • Netflix available
  • Television
  • Television (surcharge)
  • Satellite TV service
  • Flat-panel TV
  • Premium TV channels
  • Free WiFi
  • Free WiFi (limited) device count
  • Free WiFi (limited) duration
  • Free WiFi (limited) time
  • MP3 docking station

Bathroom

  • Towels provided
  • Hair dryer
  • Designer toiletries

Bedding and linens

  • Linens provided
  • Sofa bed
  • Sofa bed size

Reviews

Hyatt Place Charlotte Downtown

1,575 Reviews #44 of 216 hotels in Charlotte

TripAdvisor Traveler Rating

  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
  • Excellent
    888
  • Very Good
    345
  • Average
    159
  • Poor
    93
  • Terrible
    90

Recent Reviews

jennifermadaj wrote a review on May 23, 2024
Trip Type: Family

Disappointed

Came for a special event with my son. We specifically booked for the pool. Once we checked in we were told the pool was closed. Nothing said the pool wasn’t opened until later in May on any website...
EvanGuthrie wrote a review on May 13, 2024 Charleston, South Carolina
Trip Type: Couples

Hyatt Place Charlotte Downtown

Hyatt Place Charlotte Downtown is a comfortable place to stay in the middle of everything for a good value. The staff here is very friendly and attentive to make sure that you have everything you...
DL T wrote a review on May 10, 2024
Trip Type:

Go Rio and Ray valet! You make this hotel welcoming!!

Rio and Ray were spot on valet guys!! Hotel, as others said, could be updated for sure! (get rid of the carpet!) And you know there is a HUGE concert coming to town with a packed house so why not get...

Policies

Deposit & Cancellation Policies

Deposit and cancellation policies vary by room type and/or rate selected. Please see policy information on the checkout page.