Residence Inn Charlotte City Center offers Barbecue grill(s), Bar/lounge, Coffee/tea in common areas, Coffee/tea in common areas, Elevator/lift, 24-hour front desk, Conference space, Free breakfast, Business center, Grocery/convenience store, Restaurant, Meeting rooms, Dry cleaning/laundry services, Valet parking (surcharge), Smoke-free property, Safe-deposit box at front desk, Concierge services, Gift shops or newsstand, Laundry facility - coin operated, 24-hour fitness facilities, Wedding services, Air conditioning, Refrigerator, Daily housekeeping, Phone, Microwave, Dishwasher, Towels provided, Free local calls, Cookware, dishware, and utensils, Linens provided, Private bathroom, Private bathroom (not in room), Free toiletries, LCD TV, Hair dryer, Hair dryer (on request), Iron/ironing board, Iron/ironing board (on request), In-room safe, In-room safe (laptop compatible), In-room safe (surcharge), Netflix available, Television, Television (surcharge), Cable TV service, Premium TV channels, Blackout drapes/curtains, Desk, Kitchen, Kitchen linens, Kitchenette, Sofa bed, Sofa bed size, Shower only.
Residence Inn Charlotte City Center is located at 220 East Trade Street, Suite 1400, Charlotte.
Residence Inn Charlotte City Center has an average rating of 4.6 out of 5 based on 643 guest reviews. It holds a 3-star Stars rating.
1 King Bed and 1 Double Sofa Bed
Suite, 1 Bedroom
1 King Bed and 1 Double Sofa Bed
Studio, 1 King Bed with Sofa bed
1 King Bed and 1 Double Sofa Bed
Studio, 1 King Bed with Sofa bed
1 King Bed and 1 Double Sofa Bed
Studio, 1 King Bed with Sofa bed (Mobility Accessible, Tub)
1 King Bed and 1 Double Sofa Bed
Studio, 1 King Bed with Sofa bed (Mobility Accessible, Roll-in Shower)
1 King Bed and 1 Double Sofa Bed
Studio, 1 King Bed with Sofa bed (Hearing Accessible)
1 King Bed and 1 Double Sofa Bed
Studio, 1 King Bed with Sofa bed (Mobility/Hearing Accessible, Tub)
1 King Bed and 1 Double Sofa Bed
Studio, 1 King Bed with Sofa bed (Hearing Accessible)
1 King Bed and 1 Double Sofa Bed
Studio, 1 King Bed with Sofa bed (Mobility Accessible, Tub)
1 King Bed and 1 Double Sofa Bed
Suite, 1 Bedroom
1 King Bed and 1 Double Sofa Bed
Studio, 1 King Bed with Sofa bed (Mobility Accessible, Roll-in Shower)
1 King Bed and 1 Double Sofa Bed
Studio, 1 King Bed with Sofa bed (Hearing Accessible)
1 King Bed and 1 Double Sofa Bed
Studio, 1 King Bed with Sofa bed
1 King Bed and 1 Double Sofa Bed
Studio, 1 King Bed with Sofa bed (Mobility/Hearing Accessible, Tub)
1 King Bed and 1 Double Sofa Bed
Studio, 1 King Bed with Sofa bed (Hearing Accessible)
1 King Bed and 1 Double Sofa Bed
Studio, 1 King Bed with Sofa bed




+43

The Residence Inn Charlotte City Center consistently receives positive feedback for its convenient location, comfortable suites, and friendly staff. Guests particularly highlight the exceptional service provided by Alisa at breakfast, who is celebrated for her warmth, attentiveness, and dedication. While some minor concerns regarding shower pressure and parking costs have been raised, the overall experience is considered positive, especially for those seeking a well-located and comfortable stay.
The breakfast was very clean and abundant. The kitchen staff, Alisa Smith was a joy to talk to each morning and she loves her job. I also really appreciated the speed of the elevators as high rise hotels can require a lot of patience when it comes to elevators but it was always so fast. The front desk staff were always kind and helpful even when they were not able to accommodate every request they were able to explain the situation.
Hotel was great. Our room was clean and had everything that we needed. We felt welcomed from the time we pulled up asking for parking assistance by the valet worker to the front desk man to the wonderful lady at breakfast. Alisa was awesome. She kept everything well stocked. She constantly cleaned (which we appreciated). Plus, she was so friendly. I have never seen a breakfast area so clean and welcoming!
Had a great stay at this hotel. The facility is near everything I wanted, close to restaurants, close to the city center and close to transportation. My Studio suite was spacious and comfortable. The only thing that was less than five star was water pressure in the shower. It was adequate but not powerful, but it could be a result of staying on the 21st floor of the building. The best part of the stay was the daily breakfast, hosted by Alisa, in the breakfast room. She was warm and effusive. She made us feel like we were members of a very close, very loving family. Seeing her daily was a highlight for us. We will miss her when we are home tomorrow.
We stayed here for the week and ate breakfast every morning in the hotel. Alisa was the best! She made us feel right at home with her happy demeanor and friendly personality. She was always willing and eager to help with anything we needed. And the food was great! We had a great trip and Alisa helped make that happen! ?
Although I kept running into issues with my parking passes and I think the suites should have more drawer spaces, the service and location are awesome! They keep the hotel clean and the gym is great too. I loved the views and the breakfast staff was the highlight. Alisa was amazing! Always made sure we had everything we needed. She didn’t hesitate to cook more of anything low. She was friendly and helpful and very professional. I hope whoever sees this is able to give her a raise!
I would like to recognize Ms. Alisa, the Breakfast Supervisor at the Residence Inn, for providing an exceptional guest experience. Every morning she greeted not only us but all guests with a warm smile, positive attitude, and genuine hospitality that made everyone feel welcome. Ms. Alisa clearly takes pride in her work and goes above and beyond to ensure the breakfast area is well-stocked, clean, and inviting. Her attention to detail and dedication to customer service truly set her apart. One of the highlights of our stay was hearing her sing while she worked. She has a wonderful singing voice that brought a cheerful and uplifting atmosphere to the breakfast area. It was a small touch that made a big difference and started each day on a positive note. Ms. Alisa is a tremendous asset to the Residence Inn. Her professionalism, kindness, and enthusiasm made our stay memorable, and she deserves recognition for the outstanding job she does every day.
The location is great. I came to the town to watch a show. The staff is extremely phenomenal. The smile and energy they carry are incredible traits. The staff at the breakfast is phenomenal. Miss Alisa Smith went above and beyond to check on me and make sure that I was enjoying my breakfast. This being a solo trip, she even recommended me to take a nice cozy corner, so I could enjoy a quieter time. Highly recommended place to stay.
We love a Residence Inn, especially on NASCAR race weekend because we have a fully stocked kitchen with a large fridge! Friendly staff, great views and great breakfast. The roof bar and lobby lounge were great. Parking garage on site for self parking was easy to use. Good level of security. Great location!
I really enjoyed my stay at this Marriott. The rooms was very clean and the area was very nice. Beautiful hotel and the staff was so generous and helpful. The lady during breakfast was soooo great her name is Alisa Smith I had a rough start that morning when I came to eat breakfast she put a smile back on my face. Her energy and her spirit lifted me up . I appreciate her kindness and patience with me. Thanks again
I would like to give huge accolades to Mr. Eric Dunn, Manager of Residence Inn and AC Hotel. Considering the magnitude of responsibility for this combined property, Mr. Dunn was not only attentive to our request, but that of other guests in our immediate area. He has the respect of his staff, which I'm sure is testament to his management style and mutual respect for his employees. Mr. Dunn's professionalism and rapid response to our request is greatly appreciated and will never be forgotten. I would also like to mention our appreciation for the hospitality of Ms. Latoya, Residence Inn Breakfast, Ms.Tasia, AC Hotel Breakfast, Ms. Chloe, Nuvole Rooftop TwentyTwo Lounge, Ms. Chantine, Supervisor, and Ms. Reinyah, Residence Inn Checkout Desk. Thank you all for making our stay, pleasantly amazing, hospitable and stress free. Hope to see you all again.