Here for a show at Spectrum Center and it was great! The checkin instructions for self-park were emailed in advance with great accurate detail, the beds were surprisingly comfortable (thank you for decent pillows!) and Alisha the breakfast supervisor was the BEST! Didn’t even have to leave the building for dinner- the rooftop bar was a nice photo op and had nice selection of appetizers and drinks. Definitely a great spot to stay if you are here for a Spectrum Center event!

My husband and I had a wonderful stay at this hotel while visiting town to see Dave Chappelle. The location was perfect, and our room was clean, comfortable, and well maintained. The rooftop bar was a highlight, with great music, a beautiful atmosphere, and amazing vibes! A special shout-out to Alisha Smith, the breakfast supervisor, for providing exceptional service. She greeted us immediately upon arrival for breakfast with a warm smile and made sure we were well taken care of throughout our visit. Her friendly attitude and attention to detail truly made our experience even more enjoyable. Overall, the service was phenomenal, the atmosphere was great, and the location couldn’t have been better. We thoroughly enjoyed our stay and would absolutely recommend this hotel to anyone visiting the area. We look forward to staying here again!

I stayed for three nights. Everything was really nice. The rooms are clean. The breakfast was really good. Alisa Smith was there and assisted me doing breakfast. She is very attentive very helpful excellence service. The only thing was the eggs were cold but other than that my experience was wonderful!

The room was exceptionally clean and spacious, and the service was great throughout my stay. Everyone I interacted with was kind and helpful, whether it was the front desk, valet, or associates I passed in the elevator and hallways. The water pressure was better than I expected for being so high up, and the city view was a really nice bonus. My only real complaint is the beds are VERY firm/hard. I’m definitely going to need some ibuprofen to get through the day LOL. If I had another event nearby, I would stay here again.

We had a fantastic experience at the Marriott in Charlotte, and Alisa was a huge part of what made our stay so enjoyable. The food was excellent, but her service and hospitality truly stood out. She was welcoming, attentive, and genuinely made us feel taken care of throughout our visit. It’s the kind of personal service that makes a hotel stay memorable and makes you want to come back. Alisa is a tremendous asset to the Marriott team, and we really appreciated everything she did to make our experience exceptional. Highly recommend!

The breakfast was very clean and abundant. The kitchen staff, Alisa Smith was a joy to talk to each morning and she loves her job. I also really appreciated the speed of the elevators as high rise hotels can require a lot of patience when it comes to elevators but it was always so fast. The front desk staff were always kind and helpful even when they were not able to accommodate every request they were able to explain the situation.

Hotel was great. Our room was clean and had everything that we needed. We felt welcomed from the time we pulled up asking for parking assistance by the valet worker to the front desk man to the wonderful lady at breakfast. Alisa was awesome. She kept everything well stocked. She constantly cleaned (which we appreciated). Plus, she was so friendly. I have never seen a breakfast area so clean and welcoming!

Had a great stay at this hotel. The facility is near everything I wanted, close to restaurants, close to the city center and close to transportation. My Studio suite was spacious and comfortable. The only thing that was less than five star was water pressure in the shower. It was adequate but not powerful, but it could be a result of staying on the 21st floor of the building. The best part of the stay was the daily breakfast, hosted by Alisa, in the breakfast room. She was warm and effusive. She made us feel like we were members of a very close, very loving family. Seeing her daily was a highlight for us. We will miss her when we are home tomorrow.

We stayed here for the week and ate breakfast every morning in the hotel. Alisa was the best! She made us feel right at home with her happy demeanor and friendly personality. She was always willing and eager to help with anything we needed. And the food was great! We had a great trip and Alisa helped make that happen! ?

Although I kept running into issues with my parking passes and I think the suites should have more drawer spaces, the service and location are awesome! They keep the hotel clean and the gym is great too. I loved the views and the breakfast staff was the highlight. Alisa was amazing! Always made sure we had everything we needed. She didn’t hesitate to cook more of anything low. She was friendly and helpful and very professional. I hope whoever sees this is able to give her a raise!