Property Amenities

Property services

  • Laundry facility - coin operated
  • Elevator/lift
  • 24-hour front desk
  • Dry cleaning/laundry services
  • Pool sun loungers
  • Smoke-free property
  • Safe-deposit box at front desk
  • Luggage storage
  • Free newspapers in lobby

Food and drink

  • Picnic area
  • Bar/lounge
  • Restaurant
  • Breakfast available (surcharge)
  • Microwave (on request)

Activities

  • Fitness facilities
  • Fitness facilities (surcharge)
  • Indoor pool
  • Walk to shops and restaurants

Business services

  • Business center
  • 24-hour business center
  • Fax services available

Parking

  • Free self parking

Internet access in public areas

  • Free WiFi
  • Free WiFi (limited) device count
  • Free WiFi (limited) duration
  • Free WiFi (limited) time
  • Wifi Available

In-Room Amenities

Services

  • Free newspaper

Food and drink

  • Refrigerator

Media and electronics

  • Phone
  • Netflix available
  • Cable TV service
  • Premium TV channels
  • iPod docking station

Bathroom

  • Towels provided
  • Hair dryer

Bedding and linens

  • Linens provided
  • Rollaway/extra beds (free)

Features

  • Private bathroom
  • Private bathroom (not in room)
  • Hair dryer (on request)
  • Iron/ironing board
  • Iron/ironing board (on request)
  • In-room safe
  • In-room safe (laptop compatible)
  • In-room safe (surcharge)
  • Desk
  • Accessible bathroom
  • Air conditioning
  • Balcony
  • Blackout drapes/curtains

Reviews

Courtyard by Marriott Ballantyne

215 Reviews #65 of 220 hotels in Charlotte

TripAdvisor Traveler Rating

  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
  • Excellent
    124
  • Very Good
    63
  • Average
    23
  • Poor
    3
  • Terrible
    2

Recent Reviews

Yehbut wrote a review on September 15, 2024 Hilton Head, South Carolina
Trip Type: Couples

Keisha and the team always take excellent care of us! We appreciate all the employees at the Marriott!!

We come to this Marriott location because of the excellent customer service! I can’t say enough about Keisha at the front desk always a pleasure! All the employees at this location work hard to keep...
B H wrote a review on July 20, 2024 Niles, Ohio
Trip Type:

Don’t get room 220! Not balcony!

Balcony was the backside of the roof. They refused to switch rooms around knowing this is not an appropriate room for anybody who asked for a balcony. Never staying with this company again. Horrible...
GlobalCitizen426 wrote a review on July 14, 2024 Atlanta, Georgia
Trip Type:

Nice rooms, but customer care needs improvement

I chose this property b/c it was close to family. I also read that it had been remodeled, so thought it would be a good choice. I should have known when I called to inquire about an early check in...

Policies

Deposit & Cancellation Policies

Deposit and cancellation policies vary by room type and/or rate selected. Please see policy information on the checkout page.