Property Amenities

Property services

  • Express check-in
  • Elevator/lift
  • 24-hour front desk
  • Porter/bellhop
  • Express check-out
  • Dry cleaning/laundry services
  • Luggage storage
  • Hair salon
  • ATM/banking
  • Concierge services
  • Coffee/tea in common areas
  • Conference space
  • Tours/ticket assistance
  • Pool cabanas (surcharge)
  • Pool sun loungers
  • Smoke-free property
  • Safe-deposit box at front desk
  • Television in common areas
  • Multilingual staff
  • Free newspapers in lobby
  • Connecting/adjoining rooms available
  • Families welcome
  • Room service
  • Wheelchair accessible

Food and drink

  • Poolside bar
  • Restaurant
  • Coffee/tea in common areas
  • Breakfast available (surcharge)
  • Vending machines
  • Wedding services
  • Health club

Parking

  • Free self parking
  • Free valet parking
  • Free RV, bus, truck parking
  • No additional resort or parking fees
  • Parking onsite

Activities

  • Outdoor pool
  • Shopping on site
  • 24-hour health club
  • Clubhouse
  • Billiards or pool table
  • Steam room
  • Sauna
  • Spa services on site
  • Spa tub
  • 24-hour fitness facilities
  • Full-service spa

Shuttles and transportation

  • Limo or town car service available
  • Free area shuttle

Business services

  • Computer station
  • Conference center
  • 24-hour business center
  • Ballroom(s)

Internet access in public areas

  • Wireless internet

In-Room Amenities

Food and drink

  • Room service
  • Minibar

Services

  • Turndown service
  • Daily housekeeping

Media and electronics

  • LED TV
  • Phone
  • Free local calls
  • Television
  • Television (surcharge)
  • Cable TV service
  • Premium TV channels
  • HDTV
  • Free WiFi
  • Free WiFi (limited) device count
  • Free WiFi (limited) duration
  • Free WiFi (limited) time
  • Pay movies

Bedding and linens

  • Frette Italian sheets
  • Pillowtop mattress
  • Linens provided
  • Premium bedding
  • Cribs available (fees may apply)
  • Down comforter
  • Down pillows
  • Rollaway/extra beds available

Bathroom

  • Towels provided
  • Bathrobes
  • Free toiletries
  • Designer toiletries
  • Hair dryer

Features

  • Iron/ironing board
  • Iron/ironing board (on request)
  • In-room safe (laptop compatible)
  • Blackout drapes/curtains
  • Desk
  • Deep soaking bathtub
  • Rainfall showerhead
  • Slippers
  • In-room climate control (heating)
  • Wheelchair accessible
  • Separate bathtub and shower
  • Air conditioning
  • Business center
  • Spa services on site

Reviews

The Ballantyne, A Luxury Collection Hotel, Charlotte

1,130 Reviews #25 of 215 hotels in Charlotte

TripAdvisor Traveler Rating

  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
  • Excellent
    767
  • Very Good
    226
  • Average
    76
  • Poor
    38
  • Terrible
    23

Recent Reviews

TAMLocust wrote a review on July 22, 2024 Stanfield, North Carolina
Trip Type:

Best vegetarian cuisine at The Lodge

I stayed at The Lodge in July for a professional development training. Very comfortable and clean rooms. The meeting spaces were the perfect size for our group. The staff was very friendly and...
WickedlyWonderful wrote a review on July 13, 2024 Waxhaw, North Carolina
Trip Type:

Charming Southern hospitality

It’s an older property, but it's been very well cared for. It's beautiful, though I wouldn’t call it a luxury property by today’s standards, especially since the golf course is gone. In its place...
CBG0 wrote a review on June 23, 2024 Vanleer, Tennessee
Trip Type:

Very beautiful Hotel and grounds

Wonderful hotel! Exceptionally clean. Staff is sooo nice. Architecture is so beautiful. Pool area clean with comfy chairs. Rooms spacious with comfy beds, pillows linens. Nice shuttle that takes you...

Policies

Deposit & Cancellation Policies

Deposit and cancellation policies vary by room type and/or rate selected. Please see policy information on the checkout page.