The Ballantyne, A Luxury Collection Hotel, Charlotte

Ballantyne Resort
The Ballantyne, A Luxury Collection Hotel, Charlotte #19 of 214 hotels in Charlotte #19 of 214 hotels in Charlotte
Star ratings explained
10000 Ballantyne Commons Pkwy Charlotte, NC 28277

Why we like it

  • The hotel is refreshingly modern in its design and sensibilities
  • You’ll be swimming in pools here, literally and figuratively, with an outdoor option, an indoor pool, and even a pair of resistance lap pools
  • The epitome of Southern hospitality, staff are lining up to serve you, including concierge, valets and others

What you need to know

  • Guests can enjoy complimentary cruiser bike use during their stay
  • Relax in poolside cabanas or in the dry sauna
  • Robes and slippers are ready to warm you up after your luxurious bath
  • Any service you could desire is here—gourmet dining, a full spa and a refreshing bar

Charlotte Hotel Features

COVID-19 Protocols Guest Shuttle Free WiFi Swimming Pool On-site Restaurant On-site Bar Free Breakfast Free Parking ADA Accessible Units Available Pet Friendly Walk to Sports Venue Walk to Museum Walk to Light Rail

Location

Surrounded by Ballantyne’s most notable feature—the world-class holes at the on-site golf course—this hotel is the perfect place for a few rounds. Ballantyne has more to offer, however, including the nearby mall, delicious restaurants, and plenty of peace and quiet. Trips to the urban core will take just under half an hour.

  • Within walking distance: The links, a shopping mall and satellite restaurants
  • Transportation: Local shuttle covers local stops within one mile

Property Amenities

Food and drink

  • Room service
  • Poolside bar
  • Restaurant
  • Coffee/tea in common areas
  • Breakfast available (surcharge)
  • Vending machines
  • Wedding services
  • Health club

Property services

  • Express check-in
  • Elevator/lift
  • 24-hour front desk
  • Porter/bellhop
  • Express check-out
  • Dry cleaning/laundry services
  • Luggage storage
  • Hair salon
  • ATM/banking
  • Concierge services
  • Coffee/tea in common areas
  • Conference space
  • Tours/ticket assistance
  • Pool cabanas (surcharge)
  • Pool sun loungers
  • Smoke-free property
  • Safe-deposit box at front desk
  • Television in common areas
  • Multilingual staff
  • Free newspapers in lobby
  • Connecting/adjoining rooms available
  • Cribs available (fees may apply)
  • Families welcome
  • Room service
  • Wheelchair accessible

Parking

  • Free self parking
  • Free valet parking
  • Free RV, bus, truck parking
  • No additional resort or parking fees
  • Parking onsite

Activities

  • Outdoor pool
  • Shopping on site
  • 24-hour health club
  • Clubhouse
  • Billiards or pool table
  • Steam room
  • Sauna
  • Spa services on site
  • Spa tub
  • 24-hour fitness facilities

Shuttles and transportation

  • Limo or Town Car service available
  • Free area shuttle

Business services

  • Computer station
  • Conference center
  • 24-hour business center
  • Ballroom(s)

Internet access in public areas

  • Wireless Internet

In-Room Amenities

Food and drink

  • Minibar

Media and electronics

  • LED TV
  • Phone
  • Free local calls
  • Television
  • Television (surcharge)
  • Cable TV service
  • Premium TV channels
  • HDTV
  • Free WiFi
  • Free WiFi (limited) device count
  • Free WiFi (limited) duration
  • Free WiFi (limited) time
  • Pay movies

Services

  • Daily housekeeping
  • Turndown service

Bedding and linens

  • Frette Italian sheets
  • Towels provided
  • Pillowtop mattress
  • Linens provided
  • Premium bedding
  • Down comforter
  • Down pillows
  • Rollaway/extra beds available

Bathroom

  • Bathrobes
  • Free toiletries
  • Designer toiletries
  • Hair dryer

Features

  • Iron/ironing board
  • Iron/ironing board (on request)
  • In-room safe (laptop compatible)
  • Blackout drapes/curtains
  • Desk
  • Deep soaking bathtub
  • Rainfall showerhead
  • Slippers
  • In-room climate control (heating)
  • Wheelchair accessible
  • Separate bathtub and shower
  • Air conditioning
  • Business center
  • Full-service spa
  • Spa services on site

Reviews

The Ballantyne, A Luxury Collection Hotel, Charlotte

997 Reviews #19 of 214 hotels in Charlotte

TripAdvisor Traveler Rating

  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
  • Excellent
    675
  • Very Good
    212
  • Average
    68
  • Poor
    27
  • Terrible
    15
  • GreenLeader Silver level
  • 2021 Travelers Choice

Recent Reviews

Car0linaGirl wrote a review on November 17, 2021 Huntersville, North Carolina
Trip Type: Friends getaway

Afternoon tea with the girls

The afternoon tea here is so special. I went with several ladies in my family and was able to reserve a particular table that I had seen at a previous visit and thought would suit us best for...
BruceF951 wrote a review on October 30, 2021 Hampton, Virginia
Trip Type: Family

A Halloween surprise for dear friends.

On Friday October 29th, my wife and I decided to surprise some friends of ours in Charlotte, North Carolina. They had no idea that we were coming. The look of surprise on their faces when we rang the...
224pa wrote a review on October 06, 2021
Trip Type: Business

Customer Service Recovery

The beginning of this review might not sound very positive, but to provide proper context I would like to start there. I encountered a mishap when I requested laundry service with a promised return...

Policies

Deposit & Cancellation Policies

Deposit and cancellation policies vary by room type and/or rate selected. Please see policy information on the checkout page.