Let me start off by saying I’m so glad I bought Clorox wipes and my own towels. This was by far not the cleanest hotel I’ve stayed at. I found random hairs in the shower and on top of the desk. There were also some stains on the walls and ceiling that looked like dried up blood. The sink counters and overall decor give outdated vibes. The bed was okay at best. I hated the pillows. Rust all throughout the room. The smoke detector was pinned to the wall with packing tape. The room had a balcony, and the hotel has free parking which is a plus. The hotel faces a pretty active street, so you will definitely hear a fair amount of noise. At all times of the day and night I hear cars drag racing in the street. Definitely would not stay here again.

Great stay for our family! The room was clean, beds were comfortable, shower was nice, and it was really quiet. Quiet location off the main road and parking was easy. We had a first floor room with a balcony and that was nice to look out on. The lobby was comfortable with lots of tables and chairs. Staff was all friendly and helpful, manager Sarah was charming and welcoming.

Rooms are clean and in general hotel was nice and quiet. WiFi is extremely slow. I was unable to do any work on my laptop and it made the smart TV in the room unusable. Keep in mind if traveling for work.

Staff were very friendly, offered a complimentary fun hot chocolate bar during Christmas and rooms were spacious and clean. I would stay here again!

Had a great stay. Noelle exceeded expectations and truly made our experience.

Room was great. Location was awesome. They provided a microwave for you to use near ice machine. Very nice bar area.

Not happy with my stay, I sapose it's my fault for not asking if they had a microwave in the room because they don't and I assumed that was standard these days, but when my company credit card got charged $10 for bottle of water that I drank that was in my room next to the coffee pot, I was pissed to say the least. To laeve a bottle of water in the room and not inform the guests that you will charge them $10 for it if they drink it is BS.

A great clean, friendly,kind staff from the front desk all the way to housekeeping. The breakfast menu was so relishes and healthy. I got a great workout in before leaving. I went to this hotel because I missed up my Airbnb checking I didn't know where to go new to Charlotte N.C. and great choice I made. Thank you to everyone at this hotel. I truly appreciate it.

Absolutely horrible experience. The room was outdated, dirty, and honestly felt more like a cheap, run-down motel than a proper hotel. I tried to address my concerns with the manager named Noelle, hoping for at least some acknowledgment or compensation for the awful stay, but she was completely unhelpful and dismissive. Save yourself the trouble and book literally anywhere else. This place is not worth your money, your time, or your patience. Trust me—stay far, far away.

The rooms were nice, they clean every other night and if you need to check out before your check out date, please change it at check in. The gym was ok