Amenities at Comfort Inn Charlotte Airport Uptown

Comfort Inn Charlotte Airport Uptown offers Coffee/tea in common areas, Coffee/tea in common areas, Elevator/lift, Free airport transportation, 24-hour front desk, Free breakfast, Business center, Free self parking, Dry cleaning/laundry services, Smoke-free property, Outdoor seasonal pool, Safe-deposit box at front desk, ATM/banking, Laundry facility - coin operated, Vending machines, One meeting room, Free newspapers in lobby, Daily housekeeping, Shower/tub combination, Shower/tub combination, Microwave, Towels provided, Free local calls, Linens provided, Private bathroom, Free toiletries, Hair dryer, Iron/ironing board, Television, Cable TV service, Flat-panel TV, Premium TV channels, Free WiFi, Blackout drapes/curtains, Desk, Wheelchair accessible, Down comforter, Fenced pool, Fitness equipment, Outdoor seasonal hot tub, Wifi Available, Wheelchair-accessible parking available, Air-conditioned public areas, Wheelchair accessible, Free airport transportation, Toilet, Premium bedding, Accessible bathroom, Air conditioning, AM/FM alarm clock radio, In-room accessibility, In-room climate (air conditioning), In-room climate control (heating), Coffeemaker, Complimentary coffee, Mini-fridge, Free wired high-speed Internet, Common area hot tub, Community pool, Fitness facilities, Outdoor pool, Pool, Banquet facilities, Fax services available, Complimentary hot breakfast buffet, Picnic area, Children allowed, Families welcome, Pets allowed, Pets allowed with a fee, Airport transportation, Bathtub or shower, Business center, Desk chair, Heating, Smoke alarms in rooms.

Location

Comfort Inn Charlotte Airport Uptown is located at 5822 Westpark Dr, Charlotte.

Reviews and ratings

Comfort Inn Charlotte Airport Uptown has an average rating of 3.6 out of 5 based on 1983 guest reviews. It holds a 2.5-star Stars rating.

Rooms and accommodations at Comfort Inn Charlotte Airport Uptown

  • 2 Queens, Non Smoking

    1 Twin Bed

    2 Queens, Non Smoking

  • Standard Room, 1 King Bed, Non Smoking

    1 King Bed

    Standard Room, 1 King Bed, Non Smoking

  • Room, 1 King Bed, Accessible, Non Smoking

    1 King Bed

    Room, 1 King Bed, Accessible, Non Smoking

  • Room, 1 King Bed, Accessible, Non Smoking Tub

    1 King Bed

    Room, 1 King Bed, Accessible, Non Smoking

  • Standard Room, 2 Queen Beds, Non Smoking

    2 Queen Beds

    Standard Room, 2 Queen Beds, Non Smoking

Select Property
Explore Extras
Checkout
Image of Comfort Inn Charlotte Airport Uptown
Image of Comfort Inn Charlotte Airport Uptown
Image of Comfort Inn Charlotte Airport Uptown
Image of Comfort Inn Charlotte Airport Uptown

+23

Image of Comfort Inn Charlotte Airport Uptown

Rooms

Property Overview

Why we like it

  • Kids and adults alike love the outdoor pool
  • Extremely clean, with high quality housekeeping
  • A well-stocked fitness room offers cardio and free weights
  • Excellent selection at your complimentary breakfast starts the day off right
  • High quality beds with plush linens grant guests the sleep they've been looking for

What do you need to know

  • Free shuttles come in handy for air travelers
  • Plenty of elevators mean you won’t wait in line during peak hours
  • Coin-operated laundry saves you the hassle of finding a laundromat
  • A delightful, shaded outdoor picnic area is perfect for dining al fresco
  • Business travelers will enjoy the convenience of a copy center on site

Amenities

Food and drink

  • Coffee/tea in common areas
  • Free breakfast
  • Vending machines
  • Microwave
  • Coffeemaker
  • Complimentary coffee
  • Mini-fridge
  • Complimentary hot breakfast buffet
  • Picnic area

Property services

  • Coffee/tea in common areas
  • Elevator/lift
  • Free airport transportation
  • 24-hour front desk
  • Dry cleaning/laundry services
  • Smoke-free property
  • Safe-deposit box at front desk
  • ATM/banking
  • Laundry facility - coin operated
  • Free newspapers in lobby
  • Air-conditioned public areas
  • Wheelchair accessible
  • Children allowed
  • Families welcome
  • Pets allowed
  • Pets allowed with a fee

Business services

  • Business center
  • One meeting room
  • Banquet facilities
  • Fax services available

Parking

  • Free self parking
  • Wheelchair-accessible parking available

Activities

  • Outdoor seasonal pool
  • Fenced pool
  • Fitness equipment
  • Outdoor seasonal hot tub
  • Common area hot tub
  • Community pool
  • Fitness facilities
  • Outdoor pool
  • Pool

Services

  • Daily housekeeping

Features

  • Shower/tub combination
  • Private bathroom
  • Iron/ironing board
  • Blackout drapes/curtains
  • Desk
  • Wheelchair accessible
  • Accessible bathroom
  • Air conditioning
  • AM/FM alarm clock radio
  • In-room accessibility
  • In-room climate (air conditioning)
  • In-room climate control (heating)
  • Bathtub or shower
  • Business center
  • Desk chair
  • Heating
  • Smoke alarms in rooms

Bathroom

  • Shower/tub combination
  • Towels provided
  • Free toiletries
  • Hair dryer
  • Toilet

Media and electronics

  • Free local calls
  • Television
  • Cable TV service
  • Flat-panel TV
  • Premium TV channels
  • Free wired high-speed Internet

Bedding and linens

  • Linens provided
  • Down comforter
  • Premium bedding

Internet access in public areas

  • Free WiFi
  • Wifi Available

Shuttles and transportation

  • Free airport transportation
  • Airport transportation

Reviews

3.6
1983
Reviews

The Comfort Inn Charlotte Airport Uptown offers a budget-friendly stay near the airport, frequently utilized by travelers due to airline disruptions. While some guests appreciate the location and basic amenities, consistent issues with cleanliness, maintenance, and occasional pest problems are frequently reported, alongside inconsistent shuttle service. Customer service can be variable, with both positive and negative experiences documented.

Affordable LocationFree BreakfastHelpful Front Desk Staff (occasionally)Convenient Airport Access
cleanliness2.5
location4
value3
service3
amenities3
B
Brenda
27 days ago

I came for a family wedding. The pool was advertised as an amenity, but it was out of service, and the room service was very disappointing. However, I would return just for Miss Daisy’s warm hospitality and exceptional service at breakfast. She truly goes above and beyond—a five-star employee!

J
John Lambert
about 1 month ago

The first room we went to had not been cleaned, when we went back down to the office the receptionist apologized and gave us A second room that was very nice. The bed was extremely comfortable, the temperature setting worked and the water was hot. It was a good hotel to use since we had missed our scheduled flight that evening and needed a hotel with a 24 hour shuttle to the airport.

C
Christopher Emerson
about 1 month ago

So we went here because we booked another hotel up the street using a third party app and when we got there they said they didn't have a room for us. So we called here and they had a couple rooms left. Service was great. They got us checked in quickly and we were just grateful to have a place to stay. That being said, the room could have been cleaned better, and there was an issue with the toilet. But it was still a nice room and we slept comfortably. It was a good experience overall.

J
Jenn HijadeDios
4 months ago

Overall, my stay was okay, but there were a few things that could be improved. At first glance, the room appeared clean, but on closer inspection it could have used a better sweep and mop. I always bring my own sheets and clean the bathroom before using it, so that gave me some peace of mind. The staff was generally nice. However, when I mentioned that I hadn't realized there was a $100 deposit/hold, the receptionist took my phone out of my hand to show me the fine print. Whether she intended it that way or not, I found that to be rude and unprofessional. It would have been better to point it out rather than take my phone. I noticed a roach in the elevator and there were some unpleasant odors in the hallways, although there were air purifiers running. Thankfully, I did not see any bugs in my room, which was my biggest concern. The complimentary breakfast was good and definitely a plus. The pool and gym were never mentioned during check-in. When I later saw the pool, it appeared green and closed, so I assumed it was unavailable due to maintenance. If that's the case, it would have been helpful to let guests know at check-in. One other thing that stood out was the number of signs throughout the property stating that the hotel was not responsible for anything that happened to guests' vehicles. While I understand the purpose of those notices, seeing them so frequently actually made me worry about my car. I ended up parking near the entrance in a well-lit area because it made me feel more secure. Overall, it wasn't a terrible stay, but better housekeeping, clearer communication, and a little more attention to customer service would have made a big difference.

M
M Love
4 months ago

The Hotel staff was nice. Very pleasant. The morning and night staff. They was very helpful and friendly, didn't mind answering any questions that I had. The rooms were clean. Breakfast was good. Bacon, eggs, sausage, waffles 2 type and 2 flavors lol. They alternate the meat options so don't think you getting both just saying. But all in all good Hotel will definitely come back again. Now the only 2 things I had a problem with was the pool was down but was told they was working on it understandable, things happen and the other was the water pressure in the shower totally need to work on that. But I would recommend if interested.

T
Tabatha Smith
4 months ago

7/18/26- we booked our room over a month in advance, yet upon arrival, we still had to wait approximately 30 minutes before our room was ready & had a concert to attend. After traveling from out of state, this was not the welcome we expected. Unfortunately, our experience continued to decline throughout our stay. The level of customer service we received was extremely disappointing. We requested washcloths multiple times, but they were never delivered. I called the front desk last night and was told someone would call me back, but I never received a return call. I called again the following morning requesting washcloths, and once again, no one came. We ultimately checked out without ever receiving them. In addition to the poor customer service, there were several issues with the condition of our room: The bathroom sink was clogged. The toilet was dirty upon arrival and would barely flushed. I had to flush the toilet serval times for it to actually flush. The air conditioning was barely working and was ticking all night.(very loud and scary) The floor was noticeably dirty. The elevator was out of service during our stay. As someone who is almost five months pregnant, having the elevator unavailable created an unnecessary hardship and added to an already frustrating experience. Overall, this was one of the most disappointing hotel stays I have experienced. We chose your property expecting a comfortable and enjoyable visit, but unfortunately, it fell far below reasonable expectations.

S
Syman
4 months ago

I had a wonderful stay at this hotel, and one of the highlights was the outstanding customer service. Divine at the front desk went above and beyond to make me feel welcome from the moment I arrived. She was friendly, professional, attentive, and always ready to help with a smile. Her kindness and dedication truly made my experience even better. Exceptional employees like Divine are what keep guests coming back. Thank you for making my stay so enjoyable!

V
Vanessa Palacios
5 months ago

Sent here due to a missed connecting flight with AA. Check-in/out was extremely easy and the receptionists were very kind. The hotel itself could use some maintenance. My bathroom door didn’t stay shut, there was a humidity in the air that just was uncomfortable without making the room ice cold. The cleanliness was OK, it was just enough to comfortably lay my head down for a night.

2
24Kay !
6 months ago

had a really smooth stay at Comfort Inn, staff was professional and welcoming from check in to check out. the room was clean, comfortable, and well kept, beds slept great, and everything was stocked and organized. the atmosphere was quiet and relaxing which made it easy to unwind after a long day. breakfast area stayed clean and the overall property looked well maintained. definitely appreciated the hospitality and would stay again when i’m back in the area ??

J
Joan Charles
6 months ago

We stay here every time we're traveling from Florida to MA and are always greeted by a friendly accommodating front desk staff. For a budget hotel the rooms are updated and clean with very nice bathroom facility's. The free breakfast in the morning has everything rton you could possibly want from hot to cold foods. The location is fabulous because it's just minutes off the highway, so easy off and easy on. The staff go over and above for any and all your needs as well as the staff that keep the breakfast buffet stocked at all times.

Map

Property Address
5822 Westpark Dr
Charlotte
Property Contact
623-748-7684
Powered byRipe