Before arriving, I experienced a few issues with a third-party reservation and was close to canceling—but I’m so glad I didn’t. The entire team has been wonderful. Quamon at the bar had an incredible personality and made the best espresso martinis. Liz at the rooftop bar offered excellent recommendations, and her charismatic energy truly draws you in. During breakfast, Tysha was so warm and personable—it was clear she genuinely loves what she does, as several guests stopped by just to see her. The room sizes were perfect as well! The location of the hotel was central to everything we were doing.

If you visit please see and visit Tysha!! She had a pleasure she was so wonderful and inviting made is so comfortable. Liz on the rooftop, was so great she accommodated so swiftly, so intently made our ordering so quick and simple very attentive in room full of people! Quamon at the bar, also soft spoken very attentive I could not be more satisfied with our stay thank you team for being so admirable and patient with us ?

We were here in a weekend/birthday getaway Tysha was very welcoming once we came down for breakfast. She was oh so helpful and had a genuine smile and an upbeat energy that was contagious! The hotel is awesome and owes us NOTHING! Staff was very polite and helpful. I would recommend taking advantage of all the hotel had to offer and all the sites downtown. It was a great experience and we will be back.

I was recently at your hotel June 9th & 10th. There is a young man, named DeAndre who is the manager of the Valet Parking service. He is the finest example of cust,, mer service I've seen anywhere! He is curteous, friendly, conscientious, very professional, and very knowledgeable. He is also an exceptional problem solver and is very efficient!!! Way to go DeAndre at AC Hotel Charlotte Uptown!! We'll be back!!!

I had the best experience in the AC Hotel's breakfast restaurant! Mikal was fantastic, took the best care of me, and was very thoughtful regarding my food allergies. This is a great place to come if you have a gluten allergy. Mikal and the kitchen were great. Thanks so much!

During my recent visit, I had the pleasure of experiencing Tysha's exceptional customer service at the restaurant. Her approach significantly enhanced our breakfast experience and set a positive tone for the day ahead. From the moment my family and I arrived, Tysha greeted us with warmth and enthusiasm. Her promptness in acknowledging our presence made us feel valued and appreciated as guests. A welcoming atmosphere can make a substantial difference in any dining experience, and Tysha excelled in this aspect. What stood out most was Tysha's ability to engage in meaningful conversations about local attractions. Her insightful recommendations showcased her knowledge of the area and added a personal touch to our visit. This level of engagement transformed a routine meal into an enjoyable exploration of what the local community has to offer. Tysha's bright energy was contagious; it lifted our spirits and motivated us to start the day on a high note. Her cheerful demeanor not only made our breakfast delightful but also fostered a cheerful environment that we appreciated as customers.

I really liked my stay a lot. First time for my in Charlotte (I am from Germany). What I have to highlight during my stay here at the Marriott, is the great breakfast. Every morning even at 6:30am, Tysha was so super friendly and only good & positive vibes, great for a good start into the day. Also she helped with every question.

This was my first time staying here and it did not disappoint! There were a few hiccups but overall I enjoyed my stay! The staff were super friendly and helpful and the place was clean. The lounge was a nice place to sit and have a drink without a large crowd but the rooftop bar was such a vibe. Nice ambiance, friendly atmosphere and delicious food. A bit pricey but well worth it ? This location is perfect also adjacent to the Spectrum Center and just in walking distance to a lot of places. Will definitely stay here again.

Good location and easy access to Queen City Quarter directly from the hotel’s elevator. When we stayed they offered complimentary 12pm checkout (instead of 11am), which is much appreciated. But Don’t forget to bring your umbrellas because they don’t have any to lend you.

My stay at this hotel was absolutely amazing and relaxing from start to finish. The atmosphere was peaceful, the rooms were clean and comfortable, and everything exceeded my expectations. It truly felt like a getaway where I could unwind and recharge. I want to personally recognize Mr. Eric Dunn for providing immaculate service. His professionalism, attentiveness, and warm personality made the experience even more special. He went above and beyond to ensure everything was perfect, and that level of care does not go unnoticed. Thank you for such a wonderful experience — I will definitely be returning!