Property Amenities

Property services

  • Laundry facility - coin operated
  • Elevator/lift
  • 24-hour front desk
  • Conference space
  • Porter/bellhop
  • Tours/ticket assistance
  • Dry cleaning/laundry services
  • Smoke-free property
  • Safe-deposit box at front desk
  • Luggage storage
  • ATM/banking
  • Concierge services
  • Television in common areas
  • Multilingual staff

Activities

  • Free use of nearby fitness center
  • Fitness facilities
  • Fitness facilities (surcharge)
  • Outdoor seasonal pool
  • Shopping on site

Food and drink

  • Bar/lounge
  • Poolside bar
  • Restaurant
  • Health club
  • Breakfast available (surcharge)
  • Wedding services

Parking

  • Covered parking (fees may apply)
  • Valet parking (surcharge)

Shuttles and transportation

  • Limo or town car service available

Business services

  • Computer station
  • 24-hour business center
  • Ballroom(s)

In-Room Amenities

Food and drink

  • Minibar

Services

  • Daily housekeeping

Bedding and linens

  • Hypo-allergenic bedding available
  • Pillowtop mattress
  • Linens provided
  • Rollaway/extra beds (surcharge)
  • Premium bedding

Features

  • Shower/tub combination
  • Private bathroom
  • Private bathroom (not in room)
  • Hair dryer (on request)
  • Iron/ironing board
  • Iron/ironing board (on request)
  • In-room safe (laptop compatible)
  • Blackout drapes/curtains
  • Desk
  • Rainfall showerhead

Bathroom

  • Shower/tub combination
  • Towels provided
  • Bathrobes
  • Free toiletries
  • Hair dryer

Media and electronics

  • Phone
  • LCD TV
  • Television
  • Television (surcharge)
  • Digital TV service
  • Premium TV channels
  • HDTV
  • Limited WiFi (surcharge) device count
  • WiFi (surcharge)
  • MP3 docking station
  • Pay movies

Reviews

Omni Charlotte Hotel

523 Reviews #35 of 217 hotels in Charlotte

TripAdvisor Traveler Rating

  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
  • Excellent
    290
  • Very Good
    82
  • Average
    60
  • Poor
    46
  • Terrible
    45

Recent Reviews

waltsonic12 wrote a review on September 01, 2024 Matthews, North Carolina
Trip Type: Couples

A wonderful experience

The front desk staff was very welcoming and made the day very pleasant for my wife’s birthday. The bellman staff was very hospitable. The valet service was exceptionally well and prompt.
sharonwhitener wrote a review on August 30, 2024 St. Augustine, Florida
Trip Type: Business

Great experience

Omni provides the highest quality of customer service. The food and beverages were very good. The rooms are very comfortable, but the street noise is loud if you have a street front room.
Julie R wrote a review on August 26, 2024
Trip Type:

Weekend getaway.

Room was very nice facilities were great. Motor Lobby staff were awesome and very friendly. Isaiah was especially helpful when I needed assistance after getting gum on my shoe. Pool area was nice but...

Policies

Deposit & Cancellation Policies

Deposit and cancellation policies vary by room type and/or rate selected. Please see policy information on the checkout page.