I just spent the weekend at the Hilton and it was amazing. Clean, comfortable room. And I had a beautiful view of the boardwalk. The staff was nice and the environment in general was a vibe. Highly recommend.

This hotel is conveniently located near UNCC campus and offers relatively new rooms. The shower gets 5 stars for ease if use and design. The blankets were too thick/hot though and it would be nice to have a lighter and layered option. We had to turn the AC up and all 3 of us were hot. Breakfast was included and it was decent- 3 stars at best (scrambled eggs were runny but the omelet station was good.) We would probably stay there again.

Hotel is nice. Good value for Charlotte area. Not the best area but I’ve stayed several times and no issues. Exec lounge is currently under construction and that’s a big draw for this hotel. Should be nice when it’s complete. There are signs up they are going to start charging for parking. Why I don’t know but it doesn’t make any sense and will probably hurt their business.

Loved the location on a lake with walking paths and very close to the highway. If you are a Hilton Diamond or Gold member be sure to go to the Executive Lounge on the 11th floor! Huge atrium windows with a view of the lake, free breakfast and snacks. Atmosphere is relaxing and luxurious. Ricardo will take good care of you! Can’t wait for my next trip to Charlotte!

So far, I have stayed here twice while attending chess tournaments organized by the Charlotte Chess Center. Unfortunately, I am very disappointed with the hotel’s late checkout policy. I have never once been granted an extension — not even for an hour — even when I was willing to pay the late checkout fee. It is always explained that the hotel is fully booked, but they are happy to extend my stay if I pay for another day. Makes me wonder how they can extend my stay if the hotel is fully booked. No possibility of late checkout makes it very inconvenient for guests attending multi-day events. Since this is the designated hotel for the tournaments, I feel somewhat compelled to stay here, but the lack of flexibility with checkout makes the experience frustrating.

So far the customer service experience is lacking. I asked if there would be any early check-in before 4pm, it was a solid no. I asked if you would mind giving me a call if something changes, he said there would be no early checkin available. The hotel is nice. Have not been in my room yet. Will updated after my stay.

Service was great and the room was very clean. Breakfast was delicious, and Iris, our server, was extremely attentive. The location is awesome, with plenty of shops and restaurants within walking distance. We will definitely be returning.

Good value for location but the place is in insane need of cleanliness and repair. Escalator squaled for our entire stay. Old and thick spider webs graced every window near the bar... as if an intended part of decor. The room at an alleged and uncomfortable 68-degree setting felt more like 75 and could not be controlled. If you prefer to sleep soaked in sweat, this would be fine for you. Someone else's hair graced the ceiling of the shower during our stay. The beds were terrible, uncomfortable and painful to sleep in. Horrendous sleeping situation.

Room.....IDEAL (RM 50SSSHHHHH!) PERFECT VIEWS!!!! Food.....The Best of All Hotels!!! Salmon Caesar Salad very flavorful. Their dressing was Quite tasty!!! Pannycakes....Yummy! Yummy! The FLUFFY Scrambled Eggs.......I had to inform the grill cook that it was THE BEST I ever had!!! Hash browns cooked PERFECTLY!! Absolutely NO BURNT pieces!!! Pure Golden Deliciousness!!!!! The bartender, David, made me a Shirley Temple. ? It was very refreshing. I loved the garnishment! ? Thanks, David! ? The front desk attendant sang Happy Birthday to me!!! Thanks, Alaina!!! ? Brayan was an excellent server within the dining room for my to go order on my checkout date. He normally works receiving however they were short staffed so he filled in. Such a nice young man. ? Thanks, Mr. B!!! ? When I come to Charlotte my first option....THIS HILTON!!!! WoW!!! What an experience!!! My solo Bday ? celebration was THE Best!!!! Hilton added to the outcome! Thanks Hilton at University!!!! ? Oh....the location couldn't be any better. So many shops, restaurants etc...... Did I mention the walk around the lake? Yes! Yes! Yes! A must!!! Best Hilton Experience by Far!!!! ?? ???

I had a great stay at Hilton Charlotte University Place. The hotel is beautiful and very clean, and the rooms were comfortable. The view from our building was especially nice and very relaxing. Check-in was smooth and quick, and the front desk cashier was friendly and helpful. There was plenty of parking available, and the location felt safe and convenient. Overall, a very pleasant stay. I would definitely stay here again and recommend it to others visiting the area.