Stay away and avoid at all costs! This property is an embarrassment and not befitting of the Hilton brand. It is run-down and is more of a trashy motel than a Homewood Suites. The hallway carpeting is dirty beyond recognition with stains and wear and tear. The elevator is so slow that you don’t even feel movement and they have a placard making excuses to be patient with it vs. fixing it. My room keys initially didn’t work and had to deal with that at 11 pm after a long day, but was fixed. The front desk staff member was the only good thing about this place. The room itself was run-down and dirty. The kitchen floor was as sticky as a glue mousetrap, so I had to keep my shoes/socks. The upholstery of some furniture was visibly frayed. The TV console had a huge piece of wood veneer missing/burnt off. The nightstand had grease/residue from a former guest putting drink glasses on it. It came right off, indicating that it had clearly not been cleaned. The base of the nightstand lamp had so much dust that a dust bunny formed. The tub had rust like stains even though it was fiberglass. The toiletries were really bad quality as well (hair was like a Brillo pad after using them). The A/C was extremely humid and smelled of mold. Overall, one of the worst, if not the worst hotel or motel stay I’ve had. Luckily it was just for one night. I was confident in Hilton’s consistency in quality and didn’t look at reviews as I was in a rush. My experience was consistent with many of the reviews on here. The property should be shut down by Hilton corporate and forced into renovations or closure.

If you're planning in going to this hotel especiallywith family or friends, I would advise you not to do it. I stayed here for a short time (1 month) and the hotel service is really horrible. The rooms are very run down and poorly maintained. I've never had a room cleaning done and just had towels thrown on the counter and just the trash emptied. If you stay they claim to do a cleaning once a week but it is never done. You'll have to deal with the rude staff and ask over and over for a cleaning. The room ac units are so bad I watched as the temperature would increase over the day and never stayed at even the lowest set temperature. The kitchen cabinets were leaning down which looked like they were about to fall off. There were spiders that came out as big as a fist in my friends room at night. There was a dead bug that never got picked up through all the "cleanings". The hallways and have a stench in them and it never seems to go away. The elevators barely work and seems like they'll break at any point, hell going up the stairs is faster. Long story short just avoid this hotel if you're looking for a comfortable stay, this one ain't it.

I've always associated Homewood Suites with comfortable quality. This hotel does not represent that. The two good things I can say is the front desk staff are absolutely lovely and the bed was comfortable. However, upon arrival at the airport, I called for shuttle service. I was told someone would be by to pick me up shortly and where to wait for them. After waiting 45 mins, I tried to call the hotel and got to answer. I was lucky enough to get a ride from another shuttle from a nearby hotel. When I got to the hotel, I was told they had no shuttle service today. That the guy working was....not reliable. I was given a king room with kitchenette. Kitchenette has newer appliances and a good selection of dishes, but only knives and spoons for cutlery. No forks. Besides being dated, with stained furniture and threadbare creeping carpet, the room was simply dirty. Stains and dirt on the walls, doors and bedclothes. Dust and hair along every wall. I doubt the carpets or floor have been fully cleaned in ages. Cigarette burns on the toilet. The ceiling fan was badly out of balance. If you look around when walking the hotel hallways and elevator, you'll see the same dinginess, dirt and disrepair. All that was missing was a cockroach and I would have have been staying at a discount motor inn. All I can assume is hotel management pays their hurried cleaning staff the bare minimum and it clearly shows. For the price, pick a different hotel.

The good: Friendly and accommodating staff, fantastic complimentary breakfast (including waffles and biscuits & gravy)! Relatively close to the airport. The bad: proximity to the airport means you can hear the jets flying overhead. Plus there was some sort of loud noise that kept repeating, I think it was the sliding door? And the HVAC blower was in one of the bedrooms, which woke me up when it cycled on and off during the night. Hint of marijuana smell crept under the door late at night. The ugly: some marks on the walls where it looked like a luggage cart had banged against it. Some stains on the carpets in various places throughout the hotel, although the floors in the room were fairly clean. The cabinets in the bathroom had the hardware removed and had apparently been screwed shut? But the holes for the hardware were still in the cabinets, so it was a bit odd looking. Overall, the impression was that the place could use some maintenance. Decent enough though, for the price. Would I stay here again? Maybe, if only for the biscuits & gravy. ;-D

Upon check-in, the first room I was in had an electrical problem with the lights in the kitchen and the closet door was hanging off the hinge. I was told it would be a few days before maintenance could look at my room. The furniture and carpet were stained beyond belief. The kitchen floor was sticky. The bed had small hairs and grease-like stains on it. Some of the towels were also stained. After requesting a new room (that was inspected by the front desk who told me is was completely clean), I found much of the same. Stained carpet and furniture, sticky floors, hairy bedding, and a broken bedroom curtain. The dishes and silverware were disgusting and had to be washed twice and the highest setting to look remotely clean. There was also an inconsistent amount of kitchen items (3 forks to the 8 spoons). My first room did not have a hair dryer but had a luggage holder. The second room was missing a luggage holder but had a hair dryer. After accepting the fact that all rooms were most likely the same, I stayed in the second room as little as possible out of pure disgust. The breakfast was iffy at best. The drinks were inconsistent (some days they only had a half gallon milk carton, some days only had apple juice, and others they only had water). The food was mostly inedible and at times hard to determine what it was (there was no menu either). The afternoon meals were only once a week (contrary to what all of their signage says) and that food was iffy also. They had conference room signs from early 2021 still posted (at nearly 8 months old, it shows the lack of attention to detail). For a 31 night stay, I had to ask for house keeping twice (it was suppose to be automatic every 5th night on extended stays). After the bedding and towels were changed, I had to reinspect everything in which I found more stains and hair. The kitchen floor was never cleaned. After leaving for one weekend during my stay, I requested a shuttle pick up from the airport over 24 hours in advance and was told I was on the schedule. After standing around at the airport for nearly 1.5 hours waiting, and a phone call later (after they ignored my message in the app), the shuttle arrived. The front desk told me the driver was “very busy” that night with runs to/from the airport. I never saw the shuttle while I was waiting. Overall, the staff was friendly but the property was a total mess. I would give the property 0 stars if I could. As a Diamond member, I was far from impressed and am hesitant to stay with Hilton in the future.