Property Amenities

Property services

  • Laundry facilities
  • 24-hour front desk
  • ATM/banking
  • Coffee/tea in common areas
  • Conference space
  • Dry cleaning/laundry services
  • Elevator/lift
  • Express check-in
  • Express check-out
  • Free airport transportation
  • Free newspapers in lobby
  • Free reception
  • Grocery/convenience store
  • Luggage storage
  • Safe-deposit box at front desk
  • Smoke-free property
  • Television in common areas


  • Fitness facilities
  • Fitness facilities (surcharge)
  • Indoor pool
  • Indoor pool (surcharge)

Business services

  • 24-hour business center
  • Computer station
  • Meeting rooms

Food and drink

  • Bar/lounge
  • Coffee/tea in common areas
  • Free breakfast
  • Restaurant
  • Shared microwave
  • Wedding services


  • Free self parking

Shuttles and transportation

  • Free one-way airport transportation
  • Free area shuttle

In-Room Amenities


  • Free toiletries
  • Hair dryer
  • Towels provided

Bedding and linens

  • Down comforter
  • Hypo-allergenic bedding available
  • Linens provided
  • Separate bedroom
  • Sofa bed
  • Sofa bed size


  • Desk
  • Hair dryer (on request)
  • In-room safe
  • In-room safe (laptop compatible)
  • In-room safe (surcharge)
  • Iron/ironing board
  • Iron/ironing board (on request)
  • Private bathroom
  • Private bathroom (not in room)
  • Separate sitting area
  • Shower only
  • Wheelchair accessible

Food and drink

  • Microwave
  • Refrigerator

Media and electronics

  • Free local calls
  • LCD TV
  • MP3 docking station
  • Pay movies
  • Phone
  • Premium TV channels
  • Satellite TV service
  • Television
  • Television (surcharge)


  • Daily housekeeping


Embassy Suites Hotel Charlotte

2,011 Reviews #89 of 212 hotels in Charlotte

TripAdvisor Traveler Rating

  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
  • Excellent
  • Very Good
  • Average
  • Poor
  • Terrible

Recent Reviews

patkH4314XW wrote a review on January 12, 2023
Trip Type: Business


Ann and Mary were the best at breakfast. Facilities were top notch and my room was fantastic. Service at front desk was very helpful. Generally pleasant staff overall during my stay at the embassy...
johnslim42 wrote a review on January 08, 2023 Irvine, California
Trip Type: Business

Dirty. Recommend elsewhere

Booked this place for a week of stay. First night I get in the room is filthy. Not vacuumed and the sheets don't seem clean. Requested front desk to change out the sheets in the morning. Noticed a...
mrsloan74 wrote a review on January 05, 2023 Spartanburg, South Carolina
Trip Type: Family

Convenient but not…

Unfortunately, my family and I stayed at this hotel due to it being convenient to the airport location. Upon arriving at this hotel we were greeted, but not recognized as being Hilton honors members...


Deposit & Cancellation Policies

Deposit and cancellation policies vary by room type and/or rate selected. Please see policy information on the checkout page.