Property Amenities

Property services

  • Laundry facilities
  • 24-hour front desk
  • ATM/banking
  • Coffee/tea in common areas
  • Conference space
  • Dry cleaning/laundry services
  • Elevator/lift
  • Express check-in
  • Express check-out
  • Free airport transportation
  • Free newspapers in lobby
  • Free reception
  • Grocery/convenience store
  • Luggage storage
  • Safe-deposit box at front desk
  • Smoke-free property
  • Television in common areas


  • Fitness facilities
  • Fitness facilities (surcharge)
  • Indoor pool
  • Indoor pool (surcharge)

Business services

  • 24-hour business center
  • Computer station
  • Meeting rooms

Food and drink

  • Bar/lounge
  • Coffee/tea in common areas
  • Free breakfast
  • Restaurant
  • Shared microwave
  • Wedding services


  • Free self parking

Shuttles and transportation

  • Free one-way airport transportation
  • Free area shuttle

In-Room Amenities


  • Free toiletries
  • Hair dryer
  • Towels provided

Bedding and linens

  • Down comforter
  • Hypo-allergenic bedding available
  • Linens provided
  • Separate bedroom
  • Sofa bed
  • Sofa bed size


  • Desk
  • Hair dryer (on request)
  • In-room safe
  • In-room safe (laptop compatible)
  • In-room safe (surcharge)
  • Iron/ironing board
  • Iron/ironing board (on request)
  • Private bathroom
  • Private bathroom (not in room)
  • Separate sitting area
  • Shower only
  • Wheelchair accessible

Food and drink

  • Microwave
  • Refrigerator

Media and electronics

  • Free local calls
  • LCD TV
  • MP3 docking station
  • Pay movies
  • Phone
  • Premium TV channels
  • Satellite TV service
  • Television
  • Television (surcharge)


  • Daily housekeeping


Embassy Suites Hotel Charlotte

2,003 Reviews #88 of 212 hotels in Charlotte

TripAdvisor Traveler Rating

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Recent Reviews

L E wrote a review on November 08, 2022
Trip Type:


The hotel is ran down and disgusting. Holes in the bathroom wall near the floor, dirty sinks, hair in the shower. No hot water to take a shower. Called the front desk and they told us there was...
MsBeeBee22 wrote a review on November 07, 2022 Charlotte, North Carolina
Trip Type: Couples

Great StaCay

Hotel accommodations were outstanding! Denitta gave great customer service when I checked in! My husband and I decided to stay an extra night and Chevaun assisted me in doing so and I didn't have to...
Debg61 wrote a review on November 06, 2022 Boca Raton, Florida
Trip Type: Family

Don’t bother

Seriously, don’t stay here. Air conditioning doesn’t work. No hot water for showers. Apparently, this is a continuous issue that hasn’t been fixed. The staff is lovely and breakfast is good. But...


Deposit & Cancellation Policies

Deposit and cancellation policies vary by room type and/or rate selected. Please see policy information on the checkout page.