Property Amenities

Food and drink

  • Barbecue grill(s)
  • Picnic area
  • Stove

Property services

  • Elevator/lift
  • 24-hour front desk
  • Dry cleaning/laundry services
  • Smoke-free property
  • Free reception
  • Laundry facility - coin operated
  • Television in common areas
  • Multilingual staff

Activities

  • Fitness facilities
  • Fitness facilities (surcharge)
  • Outdoor seasonal pool
  • 24-hour fitness facilities

Business services

  • Meeting rooms
  • 24-hour business center

Parking

  • Free self parking

Internet access in public areas

  • Free WiFi
  • Free WiFi (limited) device count
  • Free WiFi (limited) duration
  • Free WiFi (limited) time

In-Room Amenities

Services

  • Daily housekeeping

Features

  • Shower/tub combination
  • Private bathroom
  • Private bathroom (not in room)
  • Hair dryer (on request)
  • Iron/ironing board
  • Iron/ironing board (on request)
  • In-room safe (laptop compatible)
  • Desk

Bathroom

  • Shower/tub combination
  • Towels provided
  • Free toiletries
  • Hair dryer

Media and electronics

  • Phone
  • Free local calls
  • LCD TV
  • Television
  • Television (surcharge)
  • Cable TV service

Food and drink

  • Microwave
  • Dishwasher
  • Cookware, dishware, and utensils
  • Kitchen
  • Kitchen linens
  • Kitchenette

Bedding and linens

  • Linens provided

Reviews

Sonesta ES Suites Charlotte Arrowood

739 Reviews #53 of 220 hotels in Charlotte

TripAdvisor Traveler Rating

  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
  • Excellent
    421
  • Very Good
    162
  • Average
    63
  • Poor
    45
  • Terrible
    48

Recent Reviews

Tay T wrote a review on November 07, 2024
Trip Type: Family

Roach infested

Switched between 3 different rooms on different sides of the establishment and all 3 units were infested with roaches crawling all over the counters and walls - disgusting! Me and my children left...
Kennedy W wrote a review on September 28, 2024
Trip Type:

Never again

in the other room we were in there was fleas in the bed but we got our room changed and then i showered because ew and then the shower pressure sucked and the hair stuff and body stuff felt dry on...
Aizat A wrote a review on June 01, 2024
Trip Type:

Very bad. Avoid or last option.

Had problem with room temperature. The room become so hot and even after switch off air conditioner, room temperature not improve. Staff not doing anything or even trying to help to resolve the...

Policies

Deposit & Cancellation Policies

Deposit and cancellation policies vary by room type and/or rate selected. Please see policy information on the checkout page.