Property Amenities

Property services

  • Laundry facilities
  • Elevator/lift
  • 24-hour front desk
  • Porter/bellhop
  • Express check-out
  • Dry cleaning/laundry services
  • Luggage storage
  • ATM/banking
  • Concierge services
  • Gift shops or newsstand
  • Tours/ticket assistance
  • Smoke-free property
  • Safe-deposit box at front desk
  • Television in common areas
  • Free newspapers in lobby


  • Fitness facilities
  • Fitness facilities (surcharge)
  • Indoor pool
  • Indoor pool (surcharge)
  • Sauna
  • Sauna (surcharge)
  • Spa services on site
  • Spa tub
  • Spa tub (surcharge)
  • 24-hour fitness facilities

Food and drink

  • Poolside bar
  • Restaurant
  • Breakfast available (surcharge)
  • Wedding services

Shuttles and transportation

  • Limo or town car service available


  • Valet parking (surcharge)
  • Electric car charging station

Business services

  • Computer station
  • 24-hour business center
  • Ballroom(s)

In-Room Amenities


  • Turndown service
  • Daily housekeeping

Food and drink

  • Minibar

Bedding and linens

  • Frette Italian sheets
  • Pillowtop mattress
  • Linens provided
  • Premium bedding
  • Down comforter


  • Towels provided
  • Bathrobes
  • Free toiletries
  • Hair dryer


  • Private bathroom
  • Private bathroom (not in room)
  • Hair dryer (on request)
  • Iron/ironing board
  • Iron/ironing board (on request)
  • In-room safe (laptop compatible)
  • Blackout drapes/curtains
  • Desk
  • Slippers

Media and electronics

  • Netflix available
  • Television
  • Television (surcharge)
  • Cable TV service
  • Limited WiFi (surcharge) device count
  • WiFi (surcharge)


The Ritz-Carlton, Charlotte

841 Reviews #29 of 215 hotels in Charlotte

TripAdvisor Traveler Rating

  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
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Recent Reviews

Alex B wrote a review on February 05, 2024
Trip Type:

Horrible Service and you dont get the room you booked

DO NOT STAY HERE. I am typically a huge fan of Ritz Carlton hotels and have stayed at them all over the world. Never once have I experienced the horrific level of service and lack of consideration...
JjakesCLT wrote a review on February 04, 2024 Charlotte, North Carolina
Trip Type: Couples

Bumped from our reserved room by the visiting NBA team, that was just the beginning of a really poor experience

My wife and I have a tradition of doing “dry January,” where we abstain from alcohol and generally make an extra effort to look after our health in the month following the merriment of the holidays...
Erin Y wrote a review on January 01, 2024
Trip Type: Friends getaway

Better Spas in the area

I recently visited the spa with some friends for a whole day getaway. I was scheduled for a facial and massage. The services were just ok. The staff were friendly enough, although you had to hunt...


Deposit & Cancellation Policies

Deposit and cancellation policies vary by room type and/or rate selected. Please see policy information on the checkout page.