Property Amenities

Property services

  • Laundry facilities
  • Elevator/lift
  • 24-hour front desk
  • Porter/bellhop
  • Express check-out
  • Dry cleaning/laundry services
  • Luggage storage
  • ATM/banking
  • Concierge services
  • Gift shops or newsstand
  • Tours/ticket assistance
  • Smoke-free property
  • Safe-deposit box at front desk
  • Television in common areas
  • Free newspapers in lobby

Activities

  • Fitness facilities
  • Fitness facilities (surcharge)
  • Indoor pool
  • Indoor pool (surcharge)
  • Sauna
  • Sauna (surcharge)
  • Spa services on site
  • Spa tub
  • Spa tub (surcharge)
  • 24-hour fitness facilities

Food and drink

  • Poolside bar
  • Restaurant
  • Breakfast available (surcharge)
  • Wedding services

Shuttles and transportation

  • Limo or town car service available

Parking

  • Valet parking (surcharge)
  • Electric car charging station

Business services

  • Computer station
  • 24-hour business center
  • Ballroom(s)

In-Room Amenities

Services

  • Turndown service
  • Daily housekeeping

Food and drink

  • Minibar

Bedding and linens

  • Frette Italian sheets
  • Pillowtop mattress
  • Linens provided
  • Premium bedding
  • Down comforter

Bathroom

  • Towels provided
  • Bathrobes
  • Free toiletries
  • Hair dryer

Features

  • Private bathroom
  • Private bathroom (not in room)
  • Hair dryer (on request)
  • Iron/ironing board
  • Iron/ironing board (on request)
  • In-room safe (laptop compatible)
  • Blackout drapes/curtains
  • Desk
  • Slippers

Media and electronics

  • Netflix available
  • Television
  • Television (surcharge)
  • Cable TV service
  • Limited WiFi (surcharge) device count
  • WiFi (surcharge)

Reviews

The Ritz-Carlton, Charlotte

842 Reviews #28 of 215 hotels in Charlotte

TripAdvisor Traveler Rating

  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
  • Excellent
    572
  • Very Good
    136
  • Average
    54
  • Poor
    42
  • Terrible
    39

Recent Reviews

T T wrote a review on April 15, 2024
Trip Type:

Ritz spa

Love visiting the spa at the Ritz the employees are very nice. I really liked my massage though the room was pretty cold. And unfortunately I was dissatisfied with my facial. She was very nice but I...
d12101989 wrote a review on March 11, 2024
Trip Type:

Amazing Experience

The team at the Charlotte location went ABOVE and beyond for us. We missed our connecting flight to Jamaica and ended up stuck for a full day in Charlotte. Their team took amazing care of us and even...
Alex B wrote a review on February 05, 2024
Trip Type:

Horrible Service and you dont get the room you booked

DO NOT STAY HERE. I am typically a huge fan of Ritz Carlton hotels and have stayed at them all over the world. Never once have I experienced the horrific level of service and lack of consideration...

Policies

Deposit & Cancellation Policies

Deposit and cancellation policies vary by room type and/or rate selected. Please see policy information on the checkout page.