Property Amenities

Property services

  • Laundry facilities
  • Elevator/lift
  • 24-hour front desk
  • Porter/bellhop
  • Express check-out
  • Dry cleaning/laundry services
  • Luggage storage
  • ATM/banking
  • Concierge services
  • Gift shops or newsstand
  • Tours/ticket assistance
  • Smoke-free property
  • Safe-deposit box at front desk
  • Television in common areas
  • Free newspapers in lobby


  • Fitness facilities
  • Fitness facilities (surcharge)
  • Indoor pool
  • Indoor pool (surcharge)
  • Sauna
  • Sauna (surcharge)
  • Spa services on site
  • Spa tub
  • Spa tub (surcharge)
  • 24-hour fitness facilities

Food and drink

  • Poolside bar
  • Restaurant
  • Breakfast available (surcharge)
  • Wedding services

Shuttles and transportation

  • Limo or town car service available


  • Valet parking (surcharge)
  • Electric car charging station

Business services

  • Computer station
  • 24-hour business center
  • Ballroom(s)

In-Room Amenities

Food and drink

  • Minibar


  • Daily housekeeping
  • Turndown service

Bedding and linens

  • Frette Italian sheets
  • Pillowtop mattress
  • Linens provided
  • Premium bedding
  • Down comforter


  • Towels provided
  • Bathrobes
  • Free toiletries
  • Hair dryer


  • Private bathroom
  • Private bathroom (not in room)
  • Hair dryer (on request)
  • Iron/ironing board
  • Iron/ironing board (on request)
  • In-room safe (laptop compatible)
  • Blackout drapes/curtains
  • Desk
  • Slippers

Media and electronics

  • Netflix available
  • Television
  • Television (surcharge)
  • Cable TV service
  • Limited WiFi (surcharge) device count
  • WiFi (surcharge)


The Ritz-Carlton, Charlotte

833 Reviews #24 of 212 hotels in Charlotte

TripAdvisor Traveler Rating

  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
  • Excellent
  • Very Good
  • Average
  • Poor
  • Terrible
  • GreenLeader Silver level

Recent Reviews

Rebecca E wrote a review on May 08, 2023
Trip Type:

A Brand Like No Other

I’m not a big review writer, but I had to stop and take a minute to write this review. I walked about a mile to try the Bar Cocoa within the Ritz Carlton. When I got there, it was unexpectedly...
J B wrote a review on May 07, 2023
Trip Type:

Nasty room

I trusted the Ritz brand. Don’t stay at this Ritz. They put me in a room that reeked of cigarettes and had cigarette butt burns all over the floor. $800 room. They knew the room was bad but we rented...
828sharlened wrote a review on April 17, 2023 Raleigh, North Carolina
Trip Type:

Perfect service and beautiful room

We had the most amazing experience at the Ritz. We stayed there for our wedding anniversary. The service from the time we pulled up at the door to the time we left, the service was friendly, helpful...


Deposit & Cancellation Policies

Deposit and cancellation policies vary by room type and/or rate selected. Please see policy information on the checkout page.