The Ritz-Carlton, Charlotte

Uptown Hotel
The Ritz-Carlton, Charlotte #23 of 212 hotels in Charlotte #23 of 212 hotels in Charlotte
Star ratings explained
201 East Trade Street Charlotte, NC 28202

Why we like it

  • Five-star luxury at its best from a name you trust
  • Work from local artists is heavily featured for genuine hometown flavor
  • Speaking of hometown flavor the Honor bar uses craft brews from the surrounding area
  • Herbs grown on the rooftop and honey collected from local bees adds a real farm-to-table touch
  • A salt room and water lounge let you relax in style in a unique setting

What you need to know

  • Get “punch drunk” with a visit to the punch room, which focuses on speakeasy-style drinks and punches
  • There's always something going on at the lobby between the lounge nightlife and the high end on-site steakhouse
  • The penthouse spa reveals gorgeous skyline views and innovative treatments
  • Nespresso machines cover your in-room cups of java
  • Take a gourmet cooking class at the Cocoa Lab with prestigious chefs as teachers

Charlotte Hotel Features

COVID-19 Protocols Guest Shuttle Free WiFi Swimming Pool On-site Restaurant On-site Bar Free Breakfast Free Parking ADA Accessible Units Available Pet Friendly Walk to Sports Venue Walk to Museum Walk to Light Rail


The Ritz-Carlton Charlotte sits at the throne of the Queen City in Uptown.Renovated luxury hotel accommodations with views of downtown Charlotte are paired with best-in-class access to the city’s finest attractions.

  • Distance to Bank of America Stadium: 1.7 miles
  • Within walking distance: Multiple shopping malls, sports arenas, the Charlotte Convention Center, museums and parks
  • Transportation: There's no need to have a car during your stay

Property Amenities

Property services

  • Laundry facilities
  • Elevator/lift
  • 24-hour front desk
  • Porter/bellhop
  • Express check-out
  • Dry cleaning/laundry services
  • Luggage storage
  • ATM/banking
  • Concierge services
  • Gift shops or newsstand
  • Tours/ticket assistance
  • Smoke-free property
  • Safe-deposit box at front desk
  • Television in common areas
  • Free newspapers in lobby


  • Fitness facilities
  • Fitness facilities (surcharge)
  • Indoor pool
  • Indoor pool (surcharge)
  • Sauna
  • Sauna (surcharge)
  • Spa services on site
  • Spa tub
  • Spa tub (surcharge)
  • 24-hour fitness facilities

Food and drink

  • Poolside bar
  • Restaurant
  • Breakfast available (surcharge)
  • Wedding services

Shuttles and transportation

  • Limo or Town Car service available


  • Valet parking (surcharge)
  • Electric car charging station

Business services

  • Computer station
  • 24-hour business center
  • Ballroom(s)

In-Room Amenities

Food and drink

  • Minibar


  • Daily housekeeping
  • Turndown service

Bedding and linens

  • Frette Italian sheets
  • Towels provided
  • Pillowtop mattress
  • Linens provided
  • Premium bedding
  • Down comforter


  • Private bathroom
  • Private bathroom (not in room)
  • Hair dryer (on request)
  • Iron/ironing board
  • Iron/ironing board (on request)
  • In-room safe (laptop compatible)
  • Blackout drapes/curtains
  • Desk
  • Slippers


  • Bathrobes
  • Free toiletries
  • Hair dryer

Media and electronics

  • Netflix available
  • Television
  • Television (surcharge)
  • Cable TV service
  • Limited WiFi (surcharge) device count
  • WiFi (surcharge)


The Ritz-Carlton, Charlotte

807 Reviews #23 of 212 hotels in Charlotte

TripAdvisor Traveler Rating

  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
  • Excellent
  • Very Good
  • Average
  • Poor
  • Terrible
  • GreenLeader Silver level
  • 2021 Travelers Choice

Recent Reviews

dana j wrote a review on October 25, 2021
Trip Type: Business

Great service. Thanks Sunny!

Wonderful staff. Thanks for a great stay. Sunny and the valet team are superb and really made our day. After a tough year in travel the Ritz Charlotte is back with a great team and service. Thanks...
Latmlnsn wrote a review on October 19, 2021
Trip Type: Family

Mediocre and overpriced

To be honest it’s a fine hotel. The problem is that it’s about 2-3 times more expensive than hotels that are also nice. For half price I think there are better options with great service and nice...
ramblinwreck21 wrote a review on October 09, 2021 Waxhaw, North Carolina
Trip Type: Family

Uptown Gem!

We did a staycation for the Rolling Stones concert. As soon as we pulled up to the hotel we had great service! David and Mike remembered us from our previous stay in 2018!! Annie at the front desk...


Deposit & Cancellation Policies

Deposit and cancellation policies vary by room type and/or rate selected. Please see policy information on the checkout page.