Property Amenities

Property services

  • Laundry facilities
  • Elevator/lift
  • 24-hour front desk
  • Porter/bellhop
  • Express check-out
  • Dry cleaning/laundry services
  • Luggage storage
  • ATM/banking
  • Concierge services
  • Gift shops or newsstand
  • Tours/ticket assistance
  • Smoke-free property
  • Safe-deposit box at front desk
  • Television in common areas
  • Free newspapers in lobby


  • Fitness facilities
  • Fitness facilities (surcharge)
  • Indoor pool
  • Indoor pool (surcharge)
  • Sauna
  • Sauna (surcharge)
  • Spa services on site
  • Spa tub
  • Spa tub (surcharge)
  • 24-hour fitness facilities

Food and drink

  • Poolside bar
  • Restaurant
  • Breakfast available (surcharge)
  • Wedding services

Shuttles and transportation

  • Limo or town car service available


  • Valet parking (surcharge)
  • Electric car charging station

Business services

  • Computer station
  • 24-hour business center
  • Ballroom(s)

In-Room Amenities

Food and drink

  • Minibar


  • Daily housekeeping
  • Turndown service

Bedding and linens

  • Frette Italian sheets
  • Pillowtop mattress
  • Linens provided
  • Premium bedding
  • Down comforter


  • Towels provided
  • Bathrobes
  • Free toiletries
  • Hair dryer


  • Private bathroom
  • Private bathroom (not in room)
  • Hair dryer (on request)
  • Iron/ironing board
  • Iron/ironing board (on request)
  • In-room safe (laptop compatible)
  • Blackout drapes/curtains
  • Desk
  • Slippers

Media and electronics

  • Netflix available
  • Television
  • Television (surcharge)
  • Cable TV service
  • Limited WiFi (surcharge) device count
  • WiFi (surcharge)


The Ritz-Carlton, Charlotte

820 Reviews #23 of 212 hotels in Charlotte

TripAdvisor Traveler Rating

  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
  • Excellent
  • Very Good
  • Average
  • Poor
  • Terrible
  • GreenLeader Silver level

Recent Reviews

christinemL181ZY wrote a review on September 19, 2022
Trip Type: Business

Not up to Ritz Standards, Fast and Furious is an understatement

As other reviewers stated, this location is beyond loud with cars revving all night - even weekdays. The staff is exceptionally friendly but the rooms need a good cleaning and renovation. We were in...
287kerrianns wrote a review on September 18, 2022
Trip Type: Family

Always Love the Ritz but bring earplugs to this location. It’s NASCAR all night, baby.

We love the Ritz. It’s a family treat we do on occasion. Always love it. But just an important heads up if you cherish your sleep. Bring earplugs or noise canceling headphones. Apparently Speed...
InterlacedVibes wrote a review on July 27, 2022
Trip Type: Family


We enjoyed our stay at the Ritz Carlton Charlotte. We frequent atlanta's location. The staff was polite, the rooms were clean. We were close by everything. Room service was tasty. I loved the indoor...


Deposit & Cancellation Policies

Deposit and cancellation policies vary by room type and/or rate selected. Please see policy information on the checkout page.