Property Amenities

Property services

  • Laundry facilities
  • Express check-in
  • Elevator/lift
  • 24-hour front desk
  • Conference space
  • Express check-out
  • Tours/ticket assistance
  • Dry cleaning/laundry services
  • Smoke-free property
  • Safe-deposit box at front desk
  • Luggage storage
  • ATM/banking
  • Gift shops or newsstand
  • Television in common areas

Food and drink

  • Bar/lounge
  • Breakfast available (surcharge)


  • Fitness facilities
  • Billiards or pool table

Business services

  • Business center


  • Valet parking (surcharge)
  • Parking onsite

In-Room Amenities

Food and drink

  • Refrigerator
  • Coffeemaker


  • Daily housekeeping

Bedding and linens

  • Hypo-allergenic bedding available
  • Linens provided


  • Towels provided
  • Free toiletries
  • Hair dryer


  • Private bathroom
  • Private bathroom (not in room)
  • Iron/ironing board
  • In-room safe
  • In-room safe (laptop compatible)
  • Blackout drapes/curtains
  • Desk
  • Shower only
  • Wheelchair accessible

Media and electronics

  • Cable TV service
  • Flat-panel TV
  • Premium TV channels
  • HDTV
  • Free WiFi
  • Pay movies


Aloft Charlotte City Center

834 Reviews #108 of 216 hotels in Charlotte

TripAdvisor Traveler Rating

  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
  • Excellent
  • Very Good
  • Average
  • Poor
  • Terrible

Recent Reviews

MammaTraveler wrote a review on May 04, 2024 Denver, Colorado
Trip Type: Family

Disappointing facility in a good location in Charlotte

As a Marriott Gold member, I was disappointed in the overall upkeep of the facility. Duct taped broken mirror in bathroom, missing grout around shower tiles, broken telephone outside elevator… BUT...
Sandra P wrote a review on January 31, 2024
Trip Type:

Don’t stay here

Horrible hotel. Dirty lobby, wouldn’t sit on their couches, parking included means paying $30 per day. NO housekeeping daily unless you pay extra. Remote for TV didn’t work and they had no extra...
NorthStar66386430862 wrote a review on January 22, 2024
Trip Type:


The reason this location gets three stars with me is because the early morning staff treated me like an outsider when they noticed me walking about the common area between 5am and 7am in the morning...


Deposit & Cancellation Policies

Deposit and cancellation policies vary by room type and/or rate selected. Please see policy information on the checkout page.